Resetting Browser Cache and Deleting Cookies with IE8

Cleaning out your cache and deleting cookies might help with login trouble or if the gallery images aren't updating for you.


  1. Step 1

    Click on tools on your toolbar.

  2. Step 2

    Click on Internet Options from the drop down menu.

  3. Step 3

    Another menu will appear.

    Under Browser History, check the box that will delete browsing history after exit.

    Click on delete.

  4. Step 4

    On the next screen, check to delete history, cookies and temporary passwords.

    Hit delete.

Questions and Comments

We'd love to get your feedback or questions. Leave your comment below.

Thanks. So far it seems to be working.  If not, I’ll get in touch again.
Thanks again.
Have a great day.

Julia Hite  |  Fri Nov 6, 2009 at 9:51 AM

Can I follow the instructions for Firefox Also I have an Applemac

Joan Omay  |  Tue Jan 12, 2010 at 1:05 AM

Thank you so much for forwarding info re Applemac and will follow your instructions.

Joan Omay  |  Tue Jan 12, 2010 at 11:23 PM

I tried this yesterday, and it worked.  Today, it doesn’t.???  Are you having technical problems?

dale  |  Wed Jan 27, 2010 at 3:36 PM

It still doesn’t work for me after deleting .  Also, I think my subscription should up soon.  Can you let me know how much time I have left?



Gail  |  Sat Feb 6, 2010 at 1:06 PM

I explained a problem I was having earlier, then when I checked back ,it was erased.

Joyce Hall  |  Tue Feb 9, 2010 at 7:24 PM

I’ll try again, I go to splitcoast and click on a card that I want a closer look at. Then when click the arrow at the top left to go back to the place I was at and it brings me back to the top of the page instead and I have to scroll all the way down again. It just recently started doing this. How can I correct it?

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Jorge  |  Sat Apr 17, 2010 at 4:25 AM

in the gallery, getting lots of boxes with the red “x” instead of the photo or thumbnail.  Is this a browser setting?  Wasn’t doing it before.

I did go through and clean out my cache, that didn’t seem to be the cause.

Kim Trefry  |  Sun May 2, 2010 at 9:58 PM

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