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Old 04-09-2010, 04:39 PM   #41  
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Originally Posted by pam124
I haven't been able to access the home page in 2 days. I can only get in through the gallery. I have SCS as my browser homepage and it will not load up. Has indexing wording. Will this be fixed soon?
Hi there Pam -

The problem is in your browser - you have a cached copy of the site in there. Especially if the site is your homepage - that means it's bookmarked.

You need to totally clear your browsing history and cache to get the little kink out you are seeing.

So sorry for the trouble - that is some needless suffering for two days! We can't have that!

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Old 04-11-2010, 03:16 AM   #42  
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I just went in to my gallery and all my pics are missing but two (from 2008 ). Wasn't sure if it was happening to others, too.
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Old 04-11-2010, 03:23 AM   #43  
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Originally Posted by sweetnsassystamps
I just went in to my gallery and all my pics are missing but two (from 2008 ). Wasn't sure if it was happening to others, too.
Howdy -

I looked at your gallery and I see 340 pics on 4 pages, so I think you need to refresh your browser. That should do it!

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Old 04-11-2010, 03:27 AM   #44  
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Hmmmm, I refreshed and it still only shows two. Any ideas? The pics are also missing from the company (Sweet 'n Sassy Stamps) gallery and mine are not the only ones missing.


Originally Posted by Understandblue
Howdy -

I looked at your gallery and I see 340 pics on 4 pages, so I think you need to refresh your browser. That should do it!

Lydia
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Old 04-11-2010, 04:41 AM   #45  
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Well, not sure what I did to fix it (rebooted my computer, cleared my cache, tried a new browser which didn't even open, went back to the old browser and refreshed for the umpteenth time) but it is finally working. Strange, since only certain member cards weren't showing in addition to my own and it seemed to only be my computer.

Thanks for the fast reply!!

Originally Posted by sweetnsassystamps
Hmmmm, I refreshed and it still only shows two. Any ideas? The pics are also missing from the company (Sweet 'n Sassy Stamps) gallery and mine are not the only ones missing.
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Old 04-11-2010, 05:07 AM   #46  
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Originally Posted by sweetnsassystamps
Well, not sure what I did to fix it (rebooted my computer, cleared my cache, tried a new browser which didn't even open, went back to the old browser and refreshed for the umpteenth time) but it is finally working. Strange, since only certain member cards weren't showing in addition to my own and it seemed to only be my computer.

Thanks for the fast reply!!
You bet - glad it's back!
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Old 04-14-2010, 09:20 AM   #47  
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Whenever I made a comment on a forum I would receive an email letting me know that other comments have been made. That no longer has been happening, at least for me, has something changed?
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Old 04-14-2010, 09:31 AM   #48  
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Originally Posted by armadillo
Whenever I made a comment on a forum I would receive an email letting me know that other comments have been made. That no longer has been happening, at least for me, has something changed?
You know what? I can't believe you posted this at the precise moment I checked my spam folder and found ALL my Splitcoast notifications in there.

You do not use the same email provider I do, so I find this interesting.

Your settings are correct - would you mind checking to see if those messages are in your spam folder?

Please let me know!
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Old 04-14-2010, 08:34 PM   #49  
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They aren't in the spam, delete or junk folder.
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Old 04-15-2010, 05:07 AM   #50  
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Default Cards Missing Again

Most of the cards from my gallery have disappeared this morning. Seems like the same ones that went missing earlier this week. They returned overnight but gone again. I'm sure they'll be back but wanted to let you know. Thanks!
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Old 04-15-2010, 05:10 AM   #51  
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Same here!! Exactly the same cards are missing from my gallery and the Sweet 'n Sassy Stamps gallery that were missing earlier in the week plus all new uploads. They were there one minute and the next minute, gone.


Originally Posted by Benzi
Most of the cards from my gallery have disappeared this morning. Seems like the same ones that went missing earlier this week. They returned overnight but gone again. I'm sure they'll be back but wanted to let you know. Thanks!
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Old 04-15-2010, 05:16 AM   #52  
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Originally Posted by sweetnsassystamps
Same here!! Exactly the same cards are missing from my gallery and the Sweet 'n Sassy Stamps gallery that were missing earlier in the week plus all new uploads. They were there one minute and the next minute, gone.
let me ask you both some ?s

By disappear do you mean there is a space where some images should be? Or do you mean it now says you have 5 items and you used to have 100?

Also a close time of when they vanished would help. I think I may know what it is if the times line up. I'm so sorry. We are very hot on this trail.
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Old 04-15-2010, 05:19 AM   #53  
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I only have 34 showing out of well over 200....no empty spaces.

They disappeared, I am guessing, about 30 min. ago. I was there earlier
and the next time I returned they were gone.
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Old 04-15-2010, 05:21 AM   #54  
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I have the same problem for the 3 rd time. Always the same 9 cards show up. They were all there just 15 minutes ago - now they are gone. No empty spaces - just not there.

Thanks Lydia!!
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Old 04-15-2010, 05:24 AM   #55  
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It shows only 2 cards when there should be pages and pages of cards.

They vanished around 9am EST this morning, not sure about the time before though.

When I click on a keyword in the image I had up when everything disappeared (link below), I get this message: "Sorry, we came up empty on your search terms. Check your spelling?"

The keyword I clicked is WT266, which was working fine before the images disappeared. The card I was viewing (my own card uploaded this morning) is: Forget-Me-Nots for Mother's Day WT266 by sweetnsassystamps at Splitcoaststampers

I am able to refresh the card, but if I try to go to my gallery where it is located to see all of my cards, it's not there and I only see two cards from 2008, the same two cards I saw before when it happened.


Originally Posted by Understandblue
let me ask you both some ?s

By disappear do you mean there is a space where some images should be? Or do you mean it now says you have 5 items and you used to have 100?

Also a close time of when they vanished would help. I think I may know what it is if the times line up. I'm so sorry. We are very hot on this trail.
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Old 04-15-2010, 05:30 AM   #56  
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Now they are back. Did you figure it out?


Originally Posted by sweetnsassystamps
It shows only 2 cards when there should be pages and pages of cards.

They vanished around 9am EST this morning, not sure about the time before though.

When I click on a keyword in the image I had up when everything disappeared (link below), I get this message: "Sorry, we came up empty on your search terms. Check your spelling?"

The keyword I clicked is WT266, which was working fine before the images disappeared. The card I was viewing (my own card uploaded this morning) is: Forget-Me-Nots for Mother's Day WT266 by sweetnsassystamps at Splitcoaststampers

I am able to refresh the card, but if I try to go to my gallery where it is located to see all of my cards, it's not there and I only see two cards from 2008, the same two cards I saw before when it happened.
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Old 04-15-2010, 05:30 AM   #57  
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Mine are now back in my gallery....... who knows???? Just glad they are back!!
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Old 04-15-2010, 05:32 AM   #58  
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Originally Posted by Benzi
I only have 34 showing out of well over 200....no empty spaces.

They disappeared, I am guessing, about 30 min. ago. I was there earlier
and the next time I returned they were gone.

Brenda - your cards are back too!!
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Old 04-15-2010, 05:32 AM   #59  
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Originally Posted by debzi333
Mine are now back in my gallery....... who knows???? Just glad they are back!!


I know. . I just ran the fix. I think I know what's causing it so that's promising. If everyone refreshes they should be back in biz
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Old 04-16-2010, 10:17 PM   #60  
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I'm still not receiving emails regarding posts on forums.
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Old 04-17-2010, 03:38 AM   #61  
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Originally Posted by armadillo
I'm still not receiving emails regarding posts on forums.
I checked your settings and they are correct, so if they aren't getting killed in your spam filter, I can only suggest unsubscribe and resubscribe to an existing busy thread and see if that fixes it.

Also, subscribe to a new thread and see if that works.
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Old 04-17-2010, 04:52 AM   #62  
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Originally Posted by Understandblue
I checked your settings and they are correct, so if they aren't getting killed in your spam filter, I can only suggest unsubscribe and resubscribe to an existing busy thread and see if that fixes it.

Also, subscribe to a new thread and see if that works.
Still doesn't work.
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Old 04-17-2010, 05:39 AM   #63  
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Originally Posted by armadillo
Still doesn't work.
The problem is definitely email filtering then. I am so sorry. :(. The subscription function is working right. I'd contact either your ISP or you email provider and ask them if they changed their filtering. Tell them the address to whitelist is [email protected].
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Old 04-18-2010, 08:18 AM   #64  
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FYI ... I keep getting a "Database Error" message whenever I try to access "My Favorites" gallery.

Thanks!
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Old 04-18-2010, 08:22 AM   #65  
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Originally Posted by Stampin'HappyInCT
FYI ... I keep getting a "Database Error" message whenever I try to access "My Favorites" gallery.

Thanks!
Have you followed these steps today?

Forums at Splitcoaststampers

Try that and let me know if you are still having problems. I tested a few and am not getting that error.
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Old 04-18-2010, 04:01 PM   #66  
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Question Gallery?? My favs are gone??

Is something wrong with the gallery?? All of my favorites are gone.....Oh No!!!!
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Old 04-18-2010, 04:03 PM   #67  
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Me, too. I was freaking out but at least I know it's not just me.
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Old 04-18-2010, 04:15 PM   #68  
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Default My Favorites isn't showing anything.

Last night I favorited a bunch of cards from the Thoughts and Prayers gallery. At least 40 different ones. I had about 60 in my favorites already. Went to look at them this evening and my favorites album is showing nothing. There is a text box that says this album doesn't contain any images or something like that.

Any idea what is happening?
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Old 04-18-2010, 04:17 PM   #69  
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Mine too. I was cleaning up some of my favorites earlier for sets that I no longer owned and I took a break. Just came back a few minutes ago, and everything was gone.
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Old 04-18-2010, 04:17 PM   #70  
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Sadly, I do.

Right now users with large numbers of faves are unable to see their favorites. I am sooo sorry.. It's on our bug list though.
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Old 04-18-2010, 04:19 PM   #71  
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I've moved this thread to our Site Questions & Suggestions forum for a better opportunity of an answer from our techy team!
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Old 04-18-2010, 04:19 PM   #72  
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I just pm'd the mods about it....mine is gone too....
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Old 04-18-2010, 04:22 PM   #73  
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Originally Posted by eured99
mine is gone too....
Ditto.
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Old 04-18-2010, 04:23 PM   #74  
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I thought it was just me! I cleaned my browser cache..and nothin!!!!
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Old 04-18-2010, 05:14 PM   #75  
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ok, thanks. I went into the Thoughts and Prayers album and opened one I had favorited. The red heart is still there, so hopefully it will show back up?
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Old 04-18-2010, 05:14 PM   #76  
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Originally Posted by StampHunter68
ok, thanks. I went into the Thoughts and Prayers album and opened one I had favorited. The red heart is still there, so hopefully it will show back up?
Yes, it will be fixed, I promise!
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Old 04-18-2010, 05:15 PM   #77  
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i started a thread just before you did. There is a bug. They're aware and working on it.
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Old 04-18-2010, 05:16 PM   #78  
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Thanks so much. Luckily the one I wanted for inspiration was on the first few pages LOL!
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Old 04-18-2010, 05:19 PM   #79  
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I'm having a problem with this too. Glad to hear that it is fixable. Although it's forcing me to be creative all on my own without being able to look at cards I've favorited.
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Old 04-18-2010, 05:20 PM   #80  
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oh yeah - I was about to have a heart-attack!!! Hopefully everything will be fixed and our favs will not be lost.

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