Galleries broken on Ipad

[lynnephelps]

Galleries stopped working on the iPad a while ago, they worked before. The galleries work on my laptop running Windows, but they do not work on my iPad 2 running iOS 7.1.2 using either Safari or Chrome browsers.

Now I get a message when I go into a gallery: "Sorry, we came up empty on your search terms. Check your spelling?"

It is for all galleries, for example the tutorial galleries for that technique, the Stampin Up galleries for each stamp set, member galleries. They all give the above message.

They used to work just fine on my iPad. I'm not sure what changed, everything is working fine on the PC running Windows.

Help! I miss the galleries!

[UnderstandBlue]

Have you tried just hard rebooting it? That message is a cache thing, not unique to that device - your browsers just need to have the caches cleared probably.

[ailhelen]

I just tried on my ipad and everything is great. So probably need to do a proper shut down of the program then all will be well.

[felixdog]

Quote:

Originally Posted by UnderstandBlue

Have you tried just hard rebooting it? That message is a cache thing, not unique to that device - your browsers just need to have the caches cleared probably.

Lydia,
Can you tell me how to do that on an iPad? Thanks!

[lynnephelps]

They are working again for me now in both browsers. I always hard close my apps but still couldn't get in for about a week, even after a restart. Interestingly enough, when it started working in both browsers it was after I refreshed the page, I had not closed the browser beforehand. Go figure!

I don't know how to empty the cache on an iPad, I'd love to hear that tip too!

Thanks!

[UnderstandBlue]

This article is from 2012 - let me know if it works and I'll post it in the FAQs!

How to clear your iPad cache, cookies and history | The Griffin Technology Blog