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Old 09-05-2018, 07:45 AM   #1  
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Default Changed email

Yesterday I changed my email address in the settings. Today I did not receive the newsletter to this new address. It went to the old one. I tried to resubscribe to the newsletter with the new address but it won't recognize the new address. Is this something that just takes a while or is there something else I need to do to get it to come to the new email address? I only changed the address because I check the newer address all day long and the old one only when I turn on my PC.
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Old 09-05-2018, 08:36 PM   #2  
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Anyone around to answer my question?
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Old 09-06-2018, 10:42 AM   #3  
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A note...I clicked on my username and sent myself an email and it can to the new updated address but I still can't enter that email into the subscription box for the newsletter. It says it encountered a problem with the email address and to check it and try again. The newsletter this week still came to my old email address and that was after I had changed it to the new one.
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Old 10-19-2018, 12:50 PM   #4  
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I wasn't sure this was related but I have someone else reporting this issue - are you by chance on a mobile device?
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Old 10-19-2018, 12:53 PM   #5  
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Yes, but I tried a different time by clicking on the link in the newsletter that came to the old email and it allowed me to update my account, so after I did that it came to the new email address!
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Old 10-22-2018, 06:34 AM   #6  
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okay great. I'll archive
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