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Showing results 1 to 10 of 10
Search took 0.01 seconds. Search: Posts Made By: Kelly@Spellbinders
Forum: Tool & Product Talk 09-13-2013, 05:48 AM
Replies: 204
Views: 43,112
Posted By Kelly@Spellbinders
Hi there! You shouldn't be having this much of a...

Hi there! You shouldn't be having this much of a struggle with Spellbinders die templates. I'm so sorry to read about the issues you're having. But that's why we're here! To listen to your feedback...
Forum: Tool & Product Talk 07-19-2013, 02:18 PM
Replies: 204
Views: 43,112
Posted By Kelly@Spellbinders
Great tips canada goose! Those tips are the very...

Great tips canada goose! Those tips are the very same that our Customer Service Representatives would give as well. Wax paper is a nice thing to have around should you have a troublesome die that...
Forum: Tool & Product Talk 07-16-2013, 09:39 AM
Replies: 204
Views: 43,112
Posted By Kelly@Spellbinders
Great Question Angela! Let me touch base with our...

Great Question Angela! Let me touch base with our Product Development Team.

-Kelly
Forum: Tool & Product Talk 07-14-2013, 07:13 AM
Replies: 204
Views: 43,112
Posted By Kelly@Spellbinders
Angela, I received and responded to your...

Angela,

I received and responded to your email. Our customer service won't be able to get back to you until Monday, but I want you to know that you're being heard. A 90 degree turn for a second...
Forum: Tool & Product Talk 07-14-2013, 07:08 AM
Replies: 204
Views: 43,112
Posted By Kelly@Spellbinders
Hi mireles, If you're having trouble with...

Hi mireles,

If you're having trouble with this die, feel free to contact me and I'll connect you with customer service. It could be as simple as a helpful tip from them to turn your experience...
Forum: Tool & Product Talk 07-13-2013, 10:32 AM
Replies: 204
Views: 43,112
Posted By Kelly@Spellbinders
Hi Barbara Jay and scrappyoz! I am so sorry to...

Hi Barbara Jay and scrappyoz! I am so sorry to hear that you're having trouble with specific Spellbinders dies. Barbara, you're right, there have been some issues with that particular lattice and we...
Forum: Tool & Product Talk 07-12-2013, 10:28 AM
Replies: 204
Views: 43,112
Posted By Kelly@Spellbinders
Hello K-F! I'm so sorry to hear about your...

Hello K-F!

I'm so sorry to hear about your trouble with your Imperial Gold die template. Please contact me via email at [email protected]

We can help find a resolution, just as we have...
Forum: Tool & Product Talk 07-02-2013, 12:29 PM
Replies: 204
Views: 43,112
Posted By Kelly@Spellbinders
Hi All! I was able to jump in this very...

Hi All!

I was able to jump in this very discussion about Die D-Lites on a different thread and I thought I'd share it here.

//www.splitcoaststampers.com/forums/20226671-post666.html

Thanks...
Forum: Tool & Product Talk 04-08-2013, 08:58 AM
Replies: 204
Views: 43,112
Posted By Kelly@Spellbinders
Also... Have you tried Cutter Glide? It's a blade...

Also... Have you tried Cutter Glide? It's a blade treatment. Our Ken Oliver uses it all of the time to "season" his dies. He also has recommended rubbing your dies with a white candle! That's a...
Forum: Tool & Product Talk 04-08-2013, 08:55 AM
Replies: 204
Views: 43,112
Posted By Kelly@Spellbinders
Hi there! As mentioned already... the key to...

Hi there! As mentioned already... the key to Spellbinders intricate dies is wax paper. Your paper will release very easily! In addition... when it comes to cutting intricate dies all the way...
Showing results 1 to 10 of 10

 
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