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I just got my stamps from art impressions, how shocked was I when there cushion was permanent! How am I suppose to use these stamps?? I am hot about this, it is advertised unmounted with cushion, so was I stupid to think this meant the same as other stamp company's, that this was for the use of Acrylic blocks?? Help!!:confused:
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Rebekka
it is permanently affixed to the stamp, the problem is the side that should cling to an acrylic block, is also permanent.. and yes I have contacted them, no answer as of yet.
__________________ Daughter of a King My Blog
Rebekka
I haven't used their stamps before, so I checked out their FAQs. They offer three types, and their "Unmounted on Cushion" is a permanent stick cushion that is not intended for acrylic blocks. See the third FAQ from the bottom of this page: http://www.artimpressions.com/FAQS.asp
The problem is that one has to know where to look on their website to find that information, and it is not given on the individual ordering pages.
I did not see this, also when they mail you the stamps, which by the way is fabulous, they send a warning:: "permanent", this warning should be at the site where you are purchasing the stamps. Just my opinion.
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Rebekka
You could exchange them for the unmounted kind, it looks like all their stamps come in your choice of (1) mounted; (2) unmounted; (3) unmounted on cushion.
"Unmounted" means different things to different people AND stamp companies, so it's always worth your while to find out exactly what you'll be receiving. Don't be afraid to ask for clarification if you have any question about it.
Many people who are only familiar with Stampin' Up! stamps, for instance, think that "unmounted" means that they'll receive all the stamp "parts." I call this "unassembled." For others UM means clear stamps; others think of rubber dies only -- no cushion; some expect rubber with cling cushion, and still others think of rubber with sticky cushion.
I'm sure if you're unhappy with what you received, the company will do their best to ensure that you're a satisfied customer.
We happen to sell OUR UMs with the permanent cushion as well, and while it's noted on at least two places on our website, and I send a reminder with every UM order, we still occasionally find that people assumed they'd receive all the stamp parts to put it together themselves. I wish there was a universal way to denote the difference, and I'd be happy to work together with other companies to establish clear terminology so that this would no longer be a problem.
now that would be a good idea . Even though I am new, every order I have received from stamp Co. has been rubber with cling cushion, I usally buy them bare and use tacky tac, which I am doing to these that I just brought, it is my own fault for assuming all co. are alike. And my fault that I spent extra money to have these put on to only take them off.
__________________ Daughter of a King My Blog
Rebekka
A bit ago I placed an order with an online store for some stamps. When I placed the set in my cart, I was given the choice of bare rubber, with ez mount or wood mounted. I went with the 'with ez mount' choice. To my surprise, the stamps were in a bag and I got a piece of ez mount separate. I assumed (yeah, I know that is dangerous!) that the stamps would come ON the ez mount, but in fact the choice was *with*, which is exactly what I got!
lol, i sorry if you are frustrated about these mix ups, but I do find them a little funny. I think I am so jaded as a customer now that I just expect that things are not going to be as I had wished, and I think now I expect the worst to happen. Im glad to know that its not just a cloud around my head making all the things happen.
I just got my stamps from art impressions, how shocked was I when there cushion was permanent! How am I suppose to use these stamps?? I am hot about this, it is advertised unmounted with cushion, so was I stupid to think this meant the same as other stamp company's, that this was for the use of Acrylic blocks?? Help!!:confused:
I made the same mistake a few weeks ago. I emailed to AI and got a really nice answer back, offering for me to send the stamps back for an exchange. This was the first time I had ordered "unmounted with cushion".
I do have a bunch of AI mounted and clear stamps and REALLY love them. I basically make an order every month. Their stamps are GREAT quality and they are a really nice company to deal with.
That's good to know! If I get stamps with permanent cushion, I just pat the adhesive on something cloth or carpet to lessen the stickiness of it, and then store it with the paper on. They're fine to use on acrylic blocks if you don't leave them on for longer than your stamping time.
"Unmounted" means different things to different people AND stamp companies, so it's always worth your while to find out exactly what you'll be receiving. Don't be afraid to ask for clarification if you have any question about it.
Many people who are only familiar with Stampin' Up! stamps, for instance, think that "unmounted" means that they'll receive all the stamp "parts." I call this "unassembled." For others UM means clear stamps; others think of rubber dies only -- no cushion; some expect rubber with cling cushion, and still others think of rubber with sticky cushion.
I'm sure if you're unhappy with what you received, the company will do their best to ensure that you're a satisfied customer.
We happen to sell OUR UMs with the permanent cushion as well, and while it's noted on at least two places on our website, and I send a reminder with every UM order, we still occasionally find that people assumed they'd receive all the stamp parts to put it together themselves. I wish there was a universal way to denote the difference, and I'd be happy to work together with other companies to establish clear terminology so that this would no longer be a problem.
I so agree!!!!
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Owner- Gina K. Designs
Monica and Gina, I am SOOO with you on this. I spend quite a bit of time every day answering emails to clarify the difference, and even when a customer orders their unmounteds on foam, I still write to double check that they understand its STICKY. Some automatically think like monica said that unmounteds mean Un-assembled...like Stampin' Up! and will write after receiving their order to say we forgot to put in the blocks. :-) Its like a knife to the heart when we have an unhappy customer, and the only way to keep that from happening is education.
I assume unmounted means with CLING cushion for acryllic blocks, either already assembled with the EZ mount or with a piece inside.
I guess I don't really understand why you would want an unmounted stamp with a sticky back. Because then it isn't really unmounted except during shipping, if it is permanent once you use it. Am I missing out on something? If I am I want to know so I can be super cool!:cool:
Quote:
Originally Posted by Pickled-Tink
Monica and Gina, I am SOOO with you on this. I spend quite a bit of time every day answering emails to clarify the difference, and even when a customer orders their unmounteds on foam, I still write to double check that they understand its STICKY. Some automatically think like monica said that unmounteds mean Un-assembled...like Stampin' Up! and will write after receiving their order to say we forgot to put in the blocks. :-) Its like a knife to the heart when we have an unhappy customer, and the only way to keep that from happening is education.
I guess, if you buy the stamps without the wooden block, the shipping costs would be considerably less.
__________________ "Life is much too important to be taken seriously." Oscar Wilde Proud to be a member of Mo's Digital Pencil Challenge DT! My BlogMy Gallery
Yes, or they have a handy husband, or they are buying lots of wood mounts on Ebay from the folks that are taking their rubber off the wood, and opting for the acrylic block mounting system.
They save money by mounting their own. One of my best girlfriends has been mounting her own stamps on her own blocks since the 70's! I love looking at her collection. She has an old wooden mount stamp from Hero Arts that is dated in the early 70's. They have really grown!
For several years, I have been sending emails to stamp companies prior to placing an order. I usually ask whether they will please sell "bare rubber" stamps rather than mounted or cushioned. Some companies cannot do that -- they get their stamps from a distant supplier. Others are very willing to help me out.
I even ask Ebay sellers whether they will please unmount the wood mounted stamps. If they can't/won't do that, then I don't bid.
Quote:
Originally Posted by ebethneu
...I guess I don't really understand why you would want an unmounted stamp with a sticky back. Because then it isn't really unmounted except during shipping, if it is permanent once you use it. Am I missing out on something? If I am I want to know so I can be super cool!:cool:
It might not be what we want but lots of stamps are sold this way. Have been for years. Yes, some people cut their own wood blocks. Others just make the sticky side a lot less sticky by sprinkling with baby powder. This gives you a semi-permanent adhesion for acrylic blocks.
Yes, or they have a handy husband, or they are buying lots of wood mounts on Ebay from the folks that are taking their rubber off the wood, and opting for the acrylic block mounting system.
They save money by mounting their own. One of my best girlfriends has been mounting her own stamps on her own blocks since the 70's! I love looking at her collection. She has an old wooden mount stamp from Hero Arts that is dated in the early 70's. They have really grown!
very interesting.....hadn't thought of doing that! And that's very cool to have stamps for that long, it would be fun to look at!
For several years, I have been sending emails to stamp companies prior to placing an order. I usually ask whether they will please sell "bare rubber" stamps rather than mounted or cushioned. Some companies cannot do that -- they get their stamps from a distant supplier. Others are very willing to help me out.
I even ask Ebay sellers whether they will please unmount the wood mounted stamps. If they can't/won't do that, then I don't bid.
It might not be what we want but lots of stamps are sold this way. Have been for years. Yes, some people cut their own wood blocks. Others just make the sticky side a lot less sticky by sprinkling with baby powder. This gives you a semi-permanent adhesion for acrylic blocks.
Wow, I thought I was crafty.......and theres a WHOLE world I don't know about! Yikes......better pay attention!:-D
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