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Old 09-29-2007, 07:23 PM   #1  
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Default CTMH backorders

Over a month ago, I went to a CTMH party and ordered the really amazing glitter set. This was one of the first CTMH parties that I have attended and I am really not close to the hostess. I went as a favor to my son. I have been waiting patiently for it to arrive and have been told that it is backordered. That is all that I have been told. I have asked when the order is expected to arrive and haven't been told anything. I am used to SU giving a date for backorder expected ship dates. Does anyone know why the glitter set is backordered and when I could expect it to arrive?
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Old 09-30-2007, 09:51 AM   #2  
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bumping for you!
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Old 09-30-2007, 09:59 AM   #3  
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Thanks...hopefully someone will know about my backordered glitter!
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Old 09-30-2007, 10:11 AM   #4  
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I would do another post with the title " Need a question answered from a CTMH demo" Maybe that will get someones attention. Hope this matter gets cleared up real soon!

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Old 09-30-2007, 03:05 PM   #5  
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If it was the Glitter Stack, then it was discontinued in August and is no longer available. You should contact your CTMH rep and get a refund. Sorry for the bad news!
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Old 09-30-2007, 03:59 PM   #6  
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Old 09-30-2007, 04:14 PM   #7  
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I do know they are having trouble filling their orders for Sept. CTMH is really behind this month. They did send out a notice to their demos telling how late they are.
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Old 09-30-2007, 05:54 PM   #8  
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So sorry to let you know, but I just copied this from the consultants unavailable list.

...The Unavailable List is a companion to the Retired List, and provides a comprehensive record of all items that are out of stock and permanently unavailable.
1761 Glitter Stack

For all of those placing an order with their CTMH rep, and the items are on our retiring list, please have them check to make sure they are not on the unavailable list!!!
I would definitely get in touch with her and get a refund!

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Old 09-30-2007, 07:54 PM   #9  
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The glitter stack is unavailable, I for sure would contact her and get a refund.

And yes right now CTMH is backordered more then usual, with the new catty release and the amazing card kit we slammed them with orders
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Old 09-30-2007, 09:12 PM   #10  
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Ditto what everyone else said.

The glitter stack sold out almost immediately in August. If you don't have it by now, contact the demo for a refund.

CTMH is turnaround is about 2 weeks right now. With the new catalog, the promotion, and the new order entry system, things are crazy. They did send us an email the other day. I know ladies who waited 2 weeks for orders to ship, but fortunately that has not happened to me.
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Old 10-01-2007, 07:27 PM   #11  
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Great information and I really appreciate it. I loved the glitter set and was very impressed with it. Wonder why it was demo'd at the event I attended if it was discontinued? Depressing for me now as I had tons of cards I wanted to use the glitter on! :(
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