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Old 02-21-2007, 01:11 PM   #1  
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Default AMAZING customer service!!

I am SO tickled pink with the OUTSTANDING service that I got from an online store!! I just recieved 11 cuttlebug A2 folders!! Cheaper than I could have gotten them with a coupon from Micheals I might add! She emailed me to thank me for my order! She e-mailed me after they'd been sent! My credit card is not charged until the items are shipped!! She was such a SWEETHEART she even put a little candy in my box! PLUS she didn't even charge me actual shipping! I'm too excited and am going to go play!!

BTW It was Sheila at www.scrappingreatdeals.com Bwaa haaa haa I don't even know her, but I love her!!
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Old 02-21-2007, 01:16 PM   #2  
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Thanks for sharing! Those are GREAT prices! And us Canucks won't have to worry about duty or exchange! YAY!
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Old 02-21-2007, 02:07 PM   #3  
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what is the exchange rate?

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Old 02-21-2007, 02:25 PM   #4  
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I just did an order. Can't wait for my goodies!!!
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Old 02-21-2007, 02:27 PM   #5  
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We are all in Canada, Andi. You would have to ask Shiela at the store. Her store is in Ontario
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Old 02-21-2007, 04:03 PM   #6  
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I also have had great customer service from Sheila. And if you have any questions, she answers your emails right away!! Prices are great!!
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Old 02-21-2007, 04:09 PM   #7  
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That's where I also received my cuttlebug dies & folders from. Service was awesome and so were the prices. She also emails you and let's you know when your orders are shipped. Highly recommended.
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Old 02-21-2007, 04:34 PM   #8  
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It's already been said and I'll say it again. Scrappingreatdeals.com has amazing customer service and tons of great products. The thing that amazes me the most is that when I emailed Sheila to enquire if she could get some products that she didn't currently carry for me, she said no problem! And a few weeks later, I had them. She ships worldwide too!
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Old 02-21-2007, 05:08 PM   #9  
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Any idea what the exchange rate is? I proceeded as far as I could through the checkout to find out, but there wasn't any clue. I guess I will email her and find out...

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Old 02-21-2007, 07:21 PM   #10  
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I am also curious what the exchange would be for US $'s
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Old 02-21-2007, 07:37 PM   #11  
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I have to agree - Sheila has amazing customer service. I received a great big box of A2 folders and Bazzil Bling on Friday from Sheila. I won't buy cuttlebug anywhere else now only here!
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Old 02-22-2007, 03:18 AM   #12  
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Not sure about the exchange rate, but if you e-mail her she always got back to me VERY quickly. I forgot to mention too there is no tax till March!!
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Old 02-22-2007, 04:39 AM   #13  
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Its about $1 CND to .86 USD

http://www.xe.com/ucc/convert.cgi
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Old 02-22-2007, 07:25 AM   #14  
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agree!! Its a great store and and superdoper prices!!
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Old 02-22-2007, 11:07 AM   #15  
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Oh great - now I have to buy a cuttlebug... you guys are such enablers!!
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Old 02-22-2007, 12:29 PM   #16  
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I just went there to order one cuttlebug folder ($5.9 and the shipping was $7.00 so I canceled the order. I guess it's not worth it to order just one thing.
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Old 02-22-2007, 12:32 PM   #17  
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I use this currency converter: http://www.xe.com You just type in the amount in CDN and click to convert to USD.
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Old 02-23-2007, 10:10 AM   #18  
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I emailed Sheila, and she got back to me within the hour. She told me that the exchange rate is $1 Canadian to $1.22 US. It will be reflected on your credit card statement, but not in your cart. Also, there is no tax if you are ordering from the US. I agree about the shipping for one item, so I just decided to order 6 items!! I can't wait until they arrive!

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Old 02-23-2007, 10:28 AM   #19  
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Sheila rocks!

I ordered over $100 (so free shipping). Some of the items weren't in stock (dang scalloped giga punches), but she's told me they will extend the free shipping to them when they are in as well as giving me free shipping on the $68 worth of stuff that WAS in stock. She also called me to tell me this right after I processed the order and I was able to add something else that I'd neglected to put on the original request (pushed the dang send button too soon, LOL!)

Also got the candy in my package (which shipped really quickly!), but DD stole that!!!
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Old 02-23-2007, 11:56 AM   #20  
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Scrapping Great Deals is one good store..wonderful service and communication..I ordered some stickles..1 of the colors wud not be in till nxt week..so she had e-mailed me to let me know..also in same e-mail tol me bout some new colors comin in end of nxt week (stickles) i asked her if she wud hold my order till i cheked those out..and she replied no problem..she is just wonderful..loves Gail
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Old 02-24-2007, 10:42 AM   #21  
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Know what else Sheila is getting in? Those new 6x6 pads of Basic Grey paper!! Woohoo!!
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Old 02-24-2007, 12:08 PM   #22  
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By the by..another great store is All That Scraps..good fast service..good prices..loves ya Gail
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Old 02-24-2007, 12:22 PM   #23  
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I agree with you Heather. I recently bought a cuttlebug and was happy to find that store to buy some embossing folders. Great service and prices are good too.
Lisa
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