Big Shot Parts. . .
Aloha,
I just got off the phone with a wonderful Sizzix customer service lady. My BS is getting old and the bearings in the handle need to be replaced. In the past I have been able to get the parts from them. They now have a new policy that if the machine is over three years old, no more parts are shipped. . .
I called SU, because that's where I purchased the machine, they do not have the parts either. . .
I left feedback on the Sizzix web site and will be leaving feedback with SU also. I have would gladly pay for the parts but that wasn't an option through Sizzix. . .
Purchasing a new machine is ridiculous when a new part would be about $10, $15. . . The landfill doesn't need the BS as much as I do and purchasing a new $110 machine (give or take) is not really something I want to do when the rest of the machine is just fine!!
If you own a BS, maybe it would help if a number of us sent them the same feed back. . .
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