Deborah, i was just thinkin ( scary isnt it ha ha ) that you may have a machine that did not come with the new updated basics one card. call MM and ask and they can send you one free. it will then give you the ability to calibrate your machine. that may help with the cutting issues.
yes, once you get her runnign smoothly, you will want an MS+ card as they give your machine better speed! and oh so many options to cutting!