In the Forums

Register

Today's Posts

Search

Get the Weekly
Inkling
newsletter





Previous Issues

Get Social

Splitcoaststampers on InstagramLike Splitcoaststampers on FacebookFollow Splitcoaststampers on TwitterPit Splitcoaststampers on Pinterest

Sponsored Ads


 
Splitcoaststampers.com - the world's #1 papercrafting community
You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?

Join the party at Splitcoaststampers today!

Reply
 
Thread Tools Search this Thread Display Modes
Old 04-11-2008, 09:57 AM   #1
Crimping Master
 
Join Date: May 2005
Location: Moon TWP, PA
Posts: 1,021
Default Way to go ucutathome!!

I want to thank Marcie at www.ucutathome.com for fantastic customer service!! I placed an order in February for a complete set of Circle Nesties and then accidentally ordered them again in March. I meant to order the Ovals one of the months. I just realized my mistake and called Marcie. She changed the order for me while I was on the phone with her!! She didn't have to, it was my mistake. But she is such a fantastic person that she made the change for me! That is GREAT customer service in my book. Now I just have to be patient and wait for my nesties.

Thank you, Marcie!!
__________________
Jennifer
speanburg4 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 10:15 AM   #2
Rubber Obsessor
 
Anilu Magloire's Avatar
 
Join Date: Jan 2008
Location: Miami, FL
Posts: 190
Default

She really is a sweetie! I love shopping with her
__________________
{NO SHRINKING VIOLET}
Anilu Magloire is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 10:25 AM   #3
Insane Embellisher
 
barbcowan's Avatar
 
Join Date: Aug 2004
Location: Fitchburg, WI
Posts: 988
Default

Marcie ROCKS!!!!! I have never had a bad experience with her.
__________________
-Barbara Ann Cowan - Stampin' Up! Demonstrator
A stamper should never leave her "rubber room"
barbcowan is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 10:38 AM   #4
Crimping Master
 
Join Date: May 2005
Location: Moon TWP, PA
Posts: 1,021
Default

AND I just got notice that they shipped!! Thanks again, Marcie!!
__________________
Jennifer
speanburg4 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 12:30 PM   #5
Die Cut Diva
 
kathat's Avatar
 
Join Date: May 2004
Location: California
Posts: 3,400
Default

I agree with you. I think Marcie does a wonderful job!!!!! I've been fortunate and haven't had to wait on any of my orders and the last 2 that I had, I called and spoke with her directly. She even remembered me from a previous order

I know she's swamped and she's not a huge store with tons of employees and she is working as quickly as she can.

I will definitely continue to order from her and think she's got wonderful customer service.
__________________
Kathy
Proud Mama to Mason 4/3/99, Miles 5/25/02, and Maya 8/26/04


Check out my blog

Here's my gallery
kathat is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 02:34 PM   #6
Crimping Master
 
Join Date: Mar 2005
Posts: 1,166
Default

yup..she is great. i know they have been slammed with business and backorders everywhere BUT she kept everything straight
psychkim is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 02:56 PM   #7
Pearl-ExPert
 
tchk's Avatar
 
Join Date: Apr 2007
Posts: 2,124
Default

Here's another vote for the wonderful Marcie!!!
tchk is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 03:27 PM   #8
Pearl-ExPert
 
stigmom6's Avatar
 
Join Date: Jul 2004
Location: Litchfield Park, AZ
Posts: 2,042
Default

I have supported, defended and praised Marcie on other threads so I will just simply say... MARCIE SO TOTALLY ROCKS!!!!!!!! Keep it up girl we love you!
__________________
Patti
stigmom6 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 03:32 PM   #9
PMR
Stazon Splitcoast
 
PMR's Avatar
 
Join Date: Dec 2005
Location: Massachusetts
Posts: 21,984
Default

I got my nestabilities last week and just got to play! Thanks for letting us save a few dollars Marcie! keep up the good work!
__________________
Pia
PMR is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 05:34 PM   #10
Pearl-ExPert
 
it'smefaith's Avatar
 
Join Date: Jul 2005
Location: Oregon Coast
Posts: 2,744
Default

Thanks gals for posting the upbeat!! I'm really trying hard to wait patiently. This is my first order and I want to play....lol...lol So maybe soon...

Faith
it'smefaith is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 06:57 PM   #11
Mad Swapper
 
YorkieMoma's Avatar
 
Join Date: Aug 2007
Posts: 1,786
Default

Marcie gets my vote too!!!!!!!!!!!!!!!!!!!!!!!!!

Pam
YorkieMoma is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-11-2008, 07:54 PM   #12
Pearl-ExPert
 
Brenda71's Avatar
 
Join Date: Jan 2006
Location: SW Iowa
Posts: 2,694
Default

Marcie is awesome!! She gives such awesome service and deals!!
__________________
Happy Stampin'!!
Brenda
My Blog
My Stampin' Up! site

Brenda71 is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-12-2008, 04:38 AM   #13
Kookie Creator
 
Join Date: May 2006
Location: Greensburg, Pennsylvania
Posts: 401
Default

I'd rather order from a smaller entity that gives good customer service like she does. Sometimes I think her job must be thankless because people don't understand it's not her fault when backordered stuff doesn't come in at the anticipated date.
Patience is a virtue.
Leticia is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-12-2008, 08:14 AM   #14
Crimping Master
 
Join Date: May 2005
Location: Moon TWP, PA
Posts: 1,021
Default

When I called her to see if I could change my order, the first thing I said was I was not complaining at all about the shipping time. She seemed quite a bit relieved. While I can understand why some people might get frustrated about the wait, we all need to understand that it is NOT Marcie's fault. I appreciate that she lets me place an order, even though she is out of stock. That way I can hold my place in line! I would probably never be able to get all the ones I have if I had to stalk a site waiting for them to come in. And seriously, the discount is so nice!!
__________________
Jennifer
speanburg4 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-12-2008, 08:21 AM   #15
Polyshrink Goddess
 
Join Date: Jun 2007
Location: Neighborly New Hope, MN
Posts: 568
Thumbs up

I agree with everything expressed here. It's amazing how she keeps track of it all.
LizSwickley is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-12-2008, 08:47 AM   #16
Forum Fanatic
 
speale's Avatar
 
Join Date: Jun 2004
Location: Oil...Hot Pan...Gordon Ramsay sexiest man alive...Done.
Posts: 9,762
Default

Yup! Another totally satisfied customer! I ordered in February and when the order shipped, I was accidently charged twice. I emailed and she reversed the overcharge immediately.

I am and will continue to be a return customer!
__________________
{Sarah} My Blog-The Stamp Aisle

speale is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-12-2008, 03:19 PM   #17
Pearl-ExPert
 
Cal Bear Stamper's Avatar
 
Join Date: Feb 2008
Location: Orange County, CA
Posts: 2,973
Default

I am very satisfied with the customer service as well. I placed an order for the oval set, but then when I found out that the long rectangles were released, I sent her an e-mail requesting a switch even though I told her I didn't expect her to do it since it was my own fault. She went ahead and switched my order. Thanks Marcie!
__________________
Thao

My Gallery
Cal Bear Stamper is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-12-2008, 07:41 PM   #18
Watercolor Wizard
 
ellepaul's Avatar
 
Join Date: Jun 2006
Location: TEXAS
Posts: 8,382
Default

How Awesome! I love this company! She answers emails very quickly and she does have wonderful service!
__________________
Dani C.
Blog: Faith, Hope and Paper
ellepaul is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-16-2008, 06:52 PM   #19
Embossing Fanatic
 
Join Date: Jun 2007
Posts: 54
Default

Woohoo. I received my very first order (March) of nesties from ucutathome. I am so excited. It certainly was worth waiting for, knowing I was saving so much money buying from Marcie. She has awesome service. Now, I just need to wait until May 1 to order my next set. Patience....patience.....patience...
der5van2 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-16-2008, 07:28 PM   #20
Die Cut Diva
 
ddaniels's Avatar
 
Join Date: Jul 2006
Location: In my craft Room
Posts: 3,176
Default

I agree with everyone! Marcie is super and does a fantastic group in service. YEA Marcie!
__________________
Debbie
My Gallery~
ddaniels is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-16-2008, 07:30 PM   #21
Die Cut Diva
 
ddaniels's Avatar
 
Join Date: Jul 2006
Location: In my craft Room
Posts: 3,176
Default

I have a question...Has anyone here ordered the full set? I just got mine this week and I ordered the set of 4 retangles. What is the purpose of the set of 4? They look only to be about 1/8 of inch different between the small and large. I thinking of spliting this with a friend but I want to understand how they work. This is my first set. Thanks
__________________
Debbie
My Gallery~
ddaniels is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Reply





Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are Off