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I just got this set and wanted to check with others that have it, if the 2 larger flowers are the same size and you really have 3 sizes and not 4 different sizes?? I hope my questions makes sense
I just looked at my flower die cuts to be sure: there are 4 different sizes of flowers in the set.
The two largest are not too much different, but one is definitely larger than the other.
If your set has 2 large ones the exact same size, it must be a defective set, and I would sure return it.
I noticed when I was looking at the die sets at Michaels that one of the tag die cut sets had a duplication. It was supposed to have squares and circles and only had squares. I took the package to the clerk and told her it was defective to save someone from picking it up and being disappointed when they got home.
I think sometimes when a company is in a rush to get new products to market, there are always glitches with the manufacturing, and you have to look closely at what you buy when it is all packaged up.
__________________ Bugga in OK
"Be kind whenever possible. It is always possible." Dalai Lama
I was reading a thread yesterday that mentioned lots of mispackaging and even defective cuttlebug dies (especially the letter "c" in the Red Tag Sale Alphabet). Everyone said they were simply calling Provocraft and they were sending out a new die to replace the defective one with no questions asked. I think this has been a pretty big problem. I'm sure they will fix it for you.
__________________ Julie Mom to Jenna 9 & Nathan 7 My Gallery
Yeah, I'm one of the ones with the defective lowercase "c." I thought I could live with it, but it's rather annoying. I guess I'll call Provocraft and tell them about it. What bites is that the original one I bought was missing the die with the "y" on it. That one also had the deffective "c." Hopefully they'll send one that's "normal."
Quote:
Originally Posted by JulieSoko
I was reading a thread yesterday that mentioned lots of mispackaging and even defective cuttlebug dies (especially the letter "c" in the Red Tag Sale Alphabet). Everyone said they were simply calling Provocraft and they were sending out a new die to replace the defective one with no questions asked. I think this has been a pretty big problem. I'm sure they will fix it for you.
Oh, I dunno...once you manage to navigate the stupid voice mail system you get when you call, I've not had any problems. So far, these are the issues I've had and how they've dealt with them:
a) B plate cracked when using a Sissix die. Since I heard on Splitcoast that some B plates were defective, I called Provocraft and they sent me two new B plates.
b) One plate on my Fancy Pants alphabet had the wrong dies on it...the face showed one thing and on the other side the dies were a duplicate of another plate. I called Provocraft and they said I should return it to the store I bought it at and get another one. Took it back to Michael's, who exchanged it without a problem.
c) My Red Tag alphabet had the flat C and I just called a couple of days ago and Provocraft is sending me a new one.
I finally navigated through their prompts and talked to a real sweet gal who said they would get it out right away. I haven't seen it yet....been only about 5 days. So....we'll see.
__________________ Ann Here is my oily blog! CLICK HERE Certified Copic Instructor - Local ClassesI love cars, stamping and essential oils!
Those that have the cuttlebug flower die set?
