Warning about buying from Sizzix.com
Just an fyi about buying from Sizzix.com
I bought a die from them that was defective and I had to pay to return it to them which costs as much as the die did. Even though is was defective they don't reimburse you for the cost to send back their bad products or for the shipping you paid to get the bad product sent to you.
I feel Sizzix.com ripped me off by sending me a bad die then not backing their product and making me pay to return their bad stuff to them. (If you look at the paper pieces that are showing in the clear window of the package it was very evident that there was a problem with the die, but they sent it anyway.) The people at the factory knew there was a problem when they punched out the paper pieces in the package but sent it to Sizzix.com and Sizzix.com didn't bother to look at it either and still shipped it to me.
What ever happed to quality control and plain old customer service by admitting you sold a bad product and making it right with the consumer?
With customer service like that, I sure won't buy anything else from them and I used to buy a lot.
I learned a good lesson. From now on, I only buy dies from a retail store so if there's a problem I can take it back to the store for a refund.
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