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So frustrated. Sent back my first Ebosser which jammed due to my own fault (wrong shims). My new Ebosser just jammed, and I was careful to follow the directions.
Did you hold down the on/off button so it would reverse? Or use a rubber mallet on it on the other side? This has never happened to me I am just going thru what the instruction book said. I guess this post is a heads up to me to be very very careful. Good luck and let us know if you get it unstuck.