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I was checking on how to re-attach a loose pad on my Fluid Chalk Petal Point pad - so I went to the Clearsnap site. In looking over the material there, I discovered this pad is not acid free!
I wrote to their customer service, and got a reply that it is not technically acid free, but is safe for scrapbooking. I asked them to explain further, but have not heard anything else from them.
I was going to post a message sometime soon about the Petal Point Chalk Pads. Last week I had a Scrapbooking class and we were using these inks. One pad came completely off of the little black handles that you slide in and out. I couldn't believe it. We weren't doing anything rough with them either. Then I look at my other set of Petal Point Chalk pads and I notice one of the pads is loose on one of the colors that I hadn't even used!
So I'm curious Mary Ann, did you find anything out about attaching them back on?
I called SU and they are replacing both sets, but this still bothers me. I don't know if I got a bad batch or if this is going to be a problem with these inks.
Has anyone else had any troubles with the Petal Point Chalk pads?
I have 3 sets of the Petal Point pads in the pigment ink and have had no problems with them coming off. I don't have the chalk ink pads, but they are exactly the same as the pigment as far as the construction goes.
I had called Stampin Up about my loose petal - they said that since I dropped the pad, it was my problem.
When I went to the Clearsnap site, I found instructions for re-attaching the pads, using Super glue or Crazy glue. So I'm thinking it must be a common problem, for them to post instructions like that. But I also sent them an email and here are the exact instructions that Customer Service sent back to me:
1.If the pads are in good condition i.e. not torn in half or apart, you
can glue them on.
1) Dry your plastic base off with a dry paper towel removing all
excess ink.
2) Apply Super Glue or Crazy Glue to plastic base
3) Carefully place the inked foam pad onto the plastic base with a
pair tweezers
4) Allow to dry ( overnight ) They will not dry out, this is a
waterbased ink.
5) have fun stamping
I took a class this weekend with an artist that uses the cats eye chalk inks, by the same maker, in her class. She said they come off all the time and it happened during the day. She said not to worry they just reattach them with superglue and to leave them up on the table. I assumed at the time it was since so many people used them but I guess it must be a known problem.
RT - with apologies to Daven and Tom - it must be men running the construction process. It would be too simple to do it right from start. Like you said - DUH!
'Scuse me, all! Although Mary Ann mentioned needing to reattached the petal to the handle, I think she might have been more interested in the Acid-Free part. Me, too. I'm getting ready to order these. Anybody have any additional information on the use of these inks in scrapbooks if they are totally acid-free?
__________________ Cindy
"Just when I think I have all the stamps I need... I get a new catalog in the mail!"
My problem with these pads isn't the pad falling off, but the ink is bleeding! I have only used them twice now, and I always pull the petals out. I am thinking these aren't the greatest thing out there after all. And I have used them in my scrapbook... just this weekend! I sure hope they are acid free! I may be re-doing my pages!
__________________ Nicole
"Don't worry about anything; instead pray about everything. Tell God what you need, and thank Him for all He has done" Philippians 4:6
I have been using these a lot in my scrapbooks lately, so I hope they are safe. Please let us know if you hear back from them. The only problem that I had with these it that half of my petals were stuck together...they hadn't been cut apart. So I was unable to remove them at all, but SU replaced them.
I'm sorry, Lana; I didn't mean to accuse or offend. Recently, I posted a new thread asking a question, and it quickly got off topic and I never got the question answered. With this one, although it was someone else's original post, I read it, and was eager to learn the answer, as it was very applicable to my situation. So I continued reading the thread, post after post, and it never got back to it. It's just a little frustrating sometimes. I guess the tone of my post came across more harsh than I intended. I meant for it to be a light-hearted attempt to bring us back to the original post, since I was really interested in hearing the answer. I apologize if it didn't come out right. I am really glad to know how to fix the pads, since I just had a customer order them, and I'm hoping to order them soon myself. I just also hope to learn about the level of acidity, so I can fully recommend them to my customers. Am I forgiven?
__________________ Cindy
"Just when I think I have all the stamps I need... I get a new catalog in the mail!"
No, no, no Cindy! I meant it in a fun way too! Just being silly back at you! I thought it was kind of funny actually. And we do need to be redirected back to the original question A LOT of the times! LOL!
So don't worry about it at all. I feel bad that you thought I took it the wrong way. I really didn't!
I guess that shows you have to be careful what you say. It doesn't always come across as how you meant it!
Well, I did hear back from Clearsnap. I'm cutting & pasting in their actual reply:
Dear Mary,
Thank you for your patience.
I have spoken with Kathy Allen of Western Educational Activities and
she also writes quite a few articles in Memory Makers magazine. She uses
Fluid Chalk quite extensively in her scrapbook pages. She has never
found anything that the Fluid Chalk inks react to. The Fluid Chalk ink
is not exactly on the pH neutral mark on the scale, it bends towards the
acidic side, but not in the harmful extremes. She would, also, like to
have me let you know that in her experience, if you start with a
excellent product, like Fluid Chalk ink pads, and superior papers like
the ones provided by Stampin' Up, you will get a superior result.
Acid is in the environment, in the air, on your hands and anything else
you come in contact with. True Archiving is a process where the
archiver wears a mask, gloves and protective clothing, works in a
controlled atmosphere and in the end seals the document in a glass case
without air to do exact archival technique. This level of archiving is
not achievable by even the serious scrapbooker. Although there are
products out there that helps reduce the amount of acid on the paper and
ink, Memory Makers is coming out with a "Survival Guide for
Scrapbookers" issue in which they highlight techniques and products that
help you to make the most out of the photos and inks that you use in
your scrapbooks. Kathy recommended buying at least that issue to help
with your product decisions.
Fluid Chalk is a archival product because once the ink is dry, the
color will not alter or fade over time, so when you open your
beautifully constructed scrapbook in the upcoming years, the ink color
will be the same as when you first stamped it. If you have any further
concerns, please feel free to e-mail or call (1-800-448-4862), I will be
happy to let you know what I know, or I will try to find the answer as
quickly as possible.
Thank you
April Thomas
Clearsnap Inc
Customer Service
Thanks for posting their response! I am guessing (not looking at the SU catalog) that these are the Chalk Petal Points. I just put an order in with them included. Glad to know I can use them in my scrapbooks. With all the talk about how great they are - I had to buy them!
__________________ Karen Madison (6/7/00) & Mackenzie (8/22/04) & Trenton Joshua (3/30/06) My Blog WatercoloredDreams
I received an answer to the acid free question from SU! back in August. According to SU!, the petal points in our catalog are not acid free. I would think twice aobut using them in scrapbooking, even if they are fade resistant and water resistant.
No, no, no Cindy! I meant it in a fun way too! Just being silly back at you! I thought it was kind of funny actually. And we do need to be redirected back to the original question A LOT of the times! LOL!
So don't worry about it at all. I feel bad that you thought I took it the wrong way. I really didn't!
I guess that shows you have to be careful what you say. It doesn't always come across as how you meant it!
Happy Day!
Lana, Are you pickin' on people again? HeeHee..................Lana picks on people like I run the mile in 4 minutes flat, NEVER! LOL! OK, Well..........maybe me, but thats because she knows I love it! :lol: