ATG 714 (Defective) UPDATE

[anewdesign]

I just received an e-mail from 3M regarding the process for handling defective 3M ATG adhesive dispensers. They have updated their process and wanted me to disseminate this information:

Please contact 3M by calling 888.936.3636 Monday through Friday 8am-5pm Central Time. Please feel free to leave a voicemail during evenings and weekends.

I have postings on my blog regarding my experiences, which you can view here:
http://ashleynewell.blogspot.com/search?q=atg

HTH everyone! It's a great tool, even if it is defective, just contact 3M to help you!

[babydal57]

Thank you! I'm on hold right now. My tape keeps slipping off the rollers...again.

I love my ATG when it works right. I can't wait to get it fixed!

[victorial]

I tried calling this number but it is disconnected. Does anyone have any information on how to get defective guns replaced/repaired?

[SophieLaFontaine]

888 364 3577 -- open 7am to 6pm CT
Forums at Splitcoaststampers
Post number 22.
Best wishes!