Does anyone have an e-mail to contact Split Coast Stampers?

[Lamborghini Gal]

I need to contact SPC. However, I am unable to. Not sure why. I wanted to ask them, if there is a way we can find our old threads.

I can't get past the robot thing. I keeps sending me picture after picture and I click correctly every time. LOL Additionally, when I fill out the form, it tells me I haven't filled out certain areas, when, in fact, I have.

If anyone has an alternate e-mail for SPS, please let me know.

Bet

[Lamborghini Gal]

Additionally, I was just able to fill the form out and the robot thing WORKED! I only had to go through about 15 different sets of pictures. LOL Anyway, as I was typing my question, the robot thing pops up again and boom, I'm unable to send my inquiry. I know I am not the only one having issues, but still, it is frustrating. They need an alternate e-mail, where we don't have to go through 15 different sets of pictures! It's absurd.

I hope they fix this technical issue soon.

[Lamborghini Gal]

I just found their corporate headquarters address. I'll write them.

[Covington Crafter]

Here's the link to the SCS Team. Direct emails are posted there.

[UnderstandBlue]

There is an email listed on the help page

[UnderstandBlue]

I didn't receive your email but you can click on your own username here in this thread and choose "find more posts by Lamborghini girl" to see all your posts.

[Lamborghini Gal]

THANK YOU ALL, so much! I really do appreciate it. I have a letter going to corporate. I can't contact them on the website.


UNDERSTANDBLUE: That worked! Thank you. I'll remember how to do that, from now on.

Beth

[UnderstandBlue]

Quote:

Originally Posted by Lamborghini Gal

THANK YOU ALL, so much! I really do appreciate it. I have a letter going to corporate. I can't contact them on the website. Thanks again!

Beth

They don't do support - I do

Here's the help page with the email and a form to send questions. Ask the Artist - Paper Crafting Advice and Tips

[Lamborghini Gal]

Understandblue, thank you for the link. However, I can't ask a question, because it comes up blank. Also, I can't contact them, with the form. Must be technical issues. I have typed up a letter for corporate, so I'll mail that. I guess I don't need to mail the letter after all. You told me how to find my old threads. :-)

Beth

[muscrat]

Oooooooh! Live chat! Might try that out sometime!

[Lamborghini Gal]

muskrat, the live chat did not work for me. But maybe you'll have better luck, if you ever do need it. Live chat is a great feature, as long as it's NOT automated. LOL

[muscrat]

Quote:

Originally Posted by Lamborghini Gal

muskrat, the live chat did not work for me. But maybe you'll have better luck, if you ever do need it. Live chat is a great feature, as long as it's NOT automated. LOL

Most times my questions aren't time sensitive so I just post the question in the Site Tech forum. Lydia is very good at answering them. With live chat, I have to remember there is a time difference. I'm eastern time and that's pacific.

[Lamborghini Gal]

I'm eastern time too. :-)