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12-06-2010, 09:52 AM
#1
Glitter Guru
Join Date: Dec 2006
Location: in my craft room
Yipes! All of my cards are missing!!!
I went to help my neighbor connect her new laptop, when I came back all of my cards are missing from my gallery!!!!! WHAT HAPPENED??? All of the scrap book pages are there but none of my cards!!
What do I do??
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Sharon
Gallery Goal 2924 J-21 F-3 M-4
12-06-2010, 09:55 AM
#2
Compulsive Stamper
Join Date: Nov 2010
Posts: 26
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Mine are gone too - I wonder if they are having maintenance issues.
12-06-2010, 09:58 AM
#3
Glitter Guru
Join Date: Dec 2006
Location: in my craft room
I feel a little better knowing I am not the only one. I will wait and watch to see if they show up again.
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Sharon
Gallery Goal 2924 J-21 F-3 M-4
12-06-2010, 10:02 AM
#4
Insane Embellisher
Join Date: Sep 2005
Posts: 996
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Quote:
Originally Posted by
sewflake I went to help my neighbor connect her new laptop, when I came back all of my cards are missing from my gallery!!!!! WHAT HAPPENED??? All of the scrap book pages are there but none of my cards!!
What do I do??
I can see your cards now as well as mine. Love your cardinal on the snowy branches!
12-06-2010, 10:08 AM
#5
SCS Community Manager Splitcoast Dirty Dozen Alumni
Join Date: Jul 2004
Location: Austin, TX
Hey guys - I moved your thread here - always come to this forum (Site Support) when you have problems - you'll get quick answers here
This is a temporary database problem we have from time to time - your cards should only be missing for about 15 minutes. So sorry for the trouble!
12-06-2010, 10:34 AM
#6
Glitter Guru
Join Date: Dec 2006
Location: in my craft room
Wouldn't you know that was the 15 minutes I was looking for them. Most of the time I never notice when there is any problems because it is fixed before I am aware.
Thank you for the quick "fix".... I will try to remember where to post for what thread. General thread is the main thread to use.
I Thank you all!
__________________
Sharon
Gallery Goal 2924 J-21 F-3 M-4
12-06-2010, 10:38 AM
#7
SCS Community Manager Splitcoast Dirty Dozen Alumni
Join Date: Jul 2004
Location: Austin, TX
Quote:
Originally Posted by
sewflake Wouldn't you know that was the 15 minutes I was looking for them.
Isn't that always the way??
Have a great day and thank you for sharing your art!
12-06-2010, 11:57 AM
#8
Crimping Master
Join Date: Jan 2007
Location: Croatia
Posts: 1,006
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Only 50 of my cards are showing up in the gallery. I knew I had over 200 already in there. I just uploaded 3, but they're not showing up yet.
Thanks!
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~Nina (product designer for Penny Black, Spellbinders and Want2Scrap)
"O taste and see that the LORD is good..." ~Psalm 34:8
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12-06-2010, 12:58 PM
#9
Splitcoast Dirty Dozen Alumni VSN Coordinator Splitcoast Challenge Hostess Creative Crew SU Design Team Alumni
Join Date: Jun 2006
Location: On My Mountain!!!
My Favorites are all missing....I'm guessing it's a similar gallery database issue?
__________________~~ Lee ~~
12-06-2010, 01:00 PM
#10
SCS Community Manager Splitcoast Dirty Dozen Alumni
Join Date: Jul 2004
Location: Austin, TX
Yep - all the other issues made me afraid this was going to happen.
That means we will have to go offline at some point today to fix :(
So sorry.
12-06-2010, 01:00 PM
#11
Splitcoast Dirty Dozen Mississippi McGyver
Join Date: Aug 2006
Location: Missouri
Hope the problems get fixed soon. Going crazy waiting for my cards to show up in the TLC302 gallery.
12-06-2010, 01:01 PM
#12
Splitcoast Dirty Dozen Alumni VSN Coordinator Splitcoast Challenge Hostess Creative Crew SU Design Team Alumni
Join Date: Jun 2006
Location: On My Mountain!!!
Awww.....don't stress Lydia! We'll survive....maybe! ;) I know....I'll go stamp! :mrgreen: You know we all appreciate so much your hard work and quick responses to us!!! HUGS!!!
__________________~~ Lee ~~
12-06-2010, 01:51 PM
#13
Splitcoast Dirty Dozen Alumni VSN Coordinator Splitcoast Challenge Hostess Creative Crew SU Design Team Alumni
Join Date: Jun 2006
Location: On My Mountain!!!
Ohhh my Favorites are back!!!!!!!!!!!!
__________________~~ Lee ~~
12-06-2010, 02:05 PM
#14
SCS Community Manager Splitcoast Dirty Dozen Alumni
Join Date: Jul 2004
Location: Austin, TX
Yay! And without taking it offline. Thanks for your patience!
12-06-2010, 05:47 PM
#15
Compulsive Stamper
Join Date: Nov 2010
Posts: 26
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Mine are still gone. I have my favorites showing but nothing in my gallery.
Thanks for any help
12-07-2010, 04:20 AM
#16
Compulsive Stamper
Join Date: Nov 2010
Posts: 26
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I can see them this morning so it must be fixed - thanks ladies
12-09-2010, 05:20 AM
#17
Pearl-ExPert
Join Date: Nov 2006
Location: Running after my boys
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So what if you are only missing only one card that you notice? I uploaded one yesterday morning, got a few comments on it, and now it is gone... ?
ETA: I found it in the coloring with watercolor album, I guess it just doesn't want to show up in my gallery today. LOL
Last edited by gadget19; 12-09-2010 at 05:30 AM ..
12-09-2010, 05:22 AM
#18
SCS Community Manager Splitcoast Dirty Dozen Alumni
Join Date: Jul 2004
Location: Austin, TX
Hi Kelly! That's probably not part of the same problem. That usually means the photo didn't have a unique file name - our software deletes duplicates.
12-09-2010, 05:51 AM
#19
Pearl-ExPert
Join Date: Nov 2006
Location: Running after my boys
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Quote:
Originally Posted by
Understandblue Hi Kelly! That's probably not part of the same problem. That usually means the photo didn't have a unique file name - our software deletes duplicates.
OK! I guess I will try and upload it again with a different file name. Thanks!
12-10-2010, 03:53 AM
#20
Dirty Dozen Alumni
Join Date: Aug 2006
Location: Alberta Canada
I'm missing TONS of stuff....even my dirty dozen pic and cards are gone :(
12-10-2010, 03:56 AM
#21
SCS Community Manager Splitcoast Dirty Dozen Alumni
Join Date: Jul 2004
Location: Austin, TX
Quote:
Originally Posted by
TreasureOiler I'm missing TONS of stuff....even my dirty dozen pic and cards are gone :(
:(. They should be back in 15-20.
That database just wobbles sometimes. They will do a permanent repair but it's a large 2011 project.
Last edited by UnderstandBlue; 12-10-2010 at 04:04 AM ..
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