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Old 12-06-2010, 09:52 AM   #1  
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Default Yipes! All of my cards are missing!!!

I went to help my neighbor connect her new laptop, when I came back all of my cards are missing from my gallery!!!!! WHAT HAPPENED??? All of the scrap book pages are there but none of my cards!!
What do I do??
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Old 12-06-2010, 09:55 AM   #2  
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Mine are gone too - I wonder if they are having maintenance issues.
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Old 12-06-2010, 09:58 AM   #3  
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I feel a little better knowing I am not the only one. I will wait and watch to see if they show up again.
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Old 12-06-2010, 10:02 AM   #4  
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Quote:

Originally Posted by sewflakeView Post
I went to help my neighbor connect her new laptop, when I came back all of my cards are missing from my gallery!!!!! WHAT HAPPENED??? All of the scrap book pages are there but none of my cards!!
What do I do??
I can see your cards now as well as mine. Love your cardinal on the snowy branches!
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Old 12-06-2010, 10:08 AM   #5  
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Hey guys - I moved your thread here - always come to this forum (Site Support) when you have problems - you'll get quick answers here

This is a temporary database problem we have from time to time - your cards should only be missing for about 15 minutes. So sorry for the trouble!
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Old 12-06-2010, 10:34 AM   #6  
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Wouldn't you know that was the 15 minutes I was looking for them. Most of the time I never notice when there is any problems because it is fixed before I am aware.

Thank you for the quick "fix".... I will try to remember where to post for what thread. General thread is the main thread to use.

I Thank you all!
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Old 12-06-2010, 10:38 AM   #7  
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Wouldn't you know that was the 15 minutes I was looking for them.

Isn't that always the way?? Have a great day and thank you for sharing your art!
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Old 12-06-2010, 11:57 AM   #8  
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Only 50 of my cards are showing up in the gallery. I knew I had over 200 already in there. I just uploaded 3, but they're not showing up yet.

Thanks!
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Old 12-06-2010, 12:58 PM   #9  
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My Favorites are all missing....I'm guessing it's a similar gallery database issue?
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Old 12-06-2010, 01:00 PM   #10  
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Yep - all the other issues made me afraid this was going to happen.

That means we will have to go offline at some point today to fix :(

So sorry.
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Old 12-06-2010, 01:00 PM   #11  
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Hope the problems get fixed soon. Going crazy waiting for my cards to show up in the TLC302 gallery.
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Old 12-06-2010, 01:01 PM   #12  
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Awww.....don't stress Lydia! We'll survive....maybe! ;) I know....I'll go stamp! :mrgreen: You know we all appreciate so much your hard work and quick responses to us!!! HUGS!!!
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Old 12-06-2010, 01:51 PM   #13  
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Ohhh my Favorites are back!!!!!!!!!!!!
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Old 12-06-2010, 02:05 PM   #14  
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Yay! And without taking it offline. Thanks for your patience!
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Old 12-06-2010, 05:47 PM   #15  
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Mine are still gone. I have my favorites showing but nothing in my gallery.

Thanks for any help
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Old 12-07-2010, 04:20 AM   #16  
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I can see them this morning so it must be fixed - thanks ladies
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Old 12-09-2010, 05:20 AM   #17  
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So what if you are only missing only one card that you notice? I uploaded one yesterday morning, got a few comments on it, and now it is gone... ?

ETA: I found it in the coloring with watercolor album, I guess it just doesn't want to show up in my gallery today. LOL
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Old 12-09-2010, 05:22 AM   #18  
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Hi Kelly! That's probably not part of the same problem. That usually means the photo didn't have a unique file name - our software deletes duplicates.
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Old 12-09-2010, 05:51 AM   #19  
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Hi Kelly! That's probably not part of the same problem. That usually means the photo didn't have a unique file name - our software deletes duplicates.
OK! I guess I will try and upload it again with a different file name. Thanks!
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Old 12-10-2010, 03:53 AM   #20  
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I'm missing TONS of stuff....even my dirty dozen pic and cards are gone :(
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Old 12-10-2010, 03:56 AM   #21  
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Quote:

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I'm missing TONS of stuff....even my dirty dozen pic and cards are gone :(
:(. They should be back in 15-20.

That database just wobbles sometimes. They will do a permanent repair but it's a large 2011 project.

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