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Old 09-12-2010, 11:05 AM   #1  
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Exclamation Member Gallery Has Vanished? Check in here

I now only have ONE PAGE in my gallery and it is one of the OLDEST...

It was there this AM.....
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Old 09-12-2010, 11:08 AM   #2  
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I just checked my gallery and everything I've uploaded since May 27th is not showing up either.

I noticed the Featured Stamper's gallery didn't have any recent uploads when I was just checking out that challenge too.
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Old 09-12-2010, 11:09 AM   #3  
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Quote:

Originally Posted by mybearybestView Post
I just checked my gallery and everything I've uploaded since May 27th is not showing up either.

I noticed the Featured Stamper's gallery didn't have any recent uploads when I was just checking out that challenge too.
Yea, mine shows ONE PAGE and it's August 2008 :shock:
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Old 09-12-2010, 11:23 AM   #4  
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Hey guys - this is normally a strange temporary browser issue we can't track down. The items that you can see are the ones that are in your member gallery, and the ones that are in specific galleries (like SU galleries, technique galleries, etc.) are the ones you temporarily can't see. I can see everything in both your galleries.

A cache clearing or a reboot fixes it most of the time, but if not, it's a short lived problem and the browser usually reconnects to your member gallery within half an hour or so.

Are you both using IE?
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Old 09-12-2010, 11:25 AM   #5  
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PS - cute Brady Bunch card from yesterday!
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Old 09-12-2010, 11:25 AM   #6  
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Quote:

Originally Posted by UnderstandblueView Post
Hey guys - this is normally a strange temporary browser issue we can't track down. The items that you can see are the ones that are in your member gallery, and the ones that are in specific galleries (like SU galleries, technique galleries, etc.) are the ones you temporarily can't see. I can see everything in both your galleries.

A cache clearing or a reboot fixes it most of the time, but if not, it's a short lived problem and the browser usually reconnects to your member gallery within half an hour or so.

Are you both using IE?
Yep! I just deleted all my cookies and what not last night thinkin it would help my SLOOOOOW Computer!!!!! :rolleyes: LOL Thanks so much so I will hope it fixes itself by the time I come home from vacation on the 20th... LOL SO glad they are still elsewhere... competitions and such you know... :mrgreen:
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Old 09-12-2010, 11:26 AM   #7  
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OH! and I guess while I have your attention... LOL

Is there a reason why all my threads show WAY off to the right??? THAT just started happening yesterday morning... I have to move the window over to read.... :confused:
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Old 09-12-2010, 11:36 AM   #8  
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You ALWAYS have my attention!

Yes, there is a reason!

It's the devil we know as Internet Explorer! Yes, again.

See the Sponsored link box lower left above the Martha ad? It's a broken ad, and for some reason IE is jacking up the whole page because of it. The site looks totally normal in all other browsers.

So you can temporarily switch to FF or Chrome if you want to see the site normally until that ad gets fixed.

xo sorry for the trouble!
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Old 09-12-2010, 12:06 PM   #9  
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Quote:

Originally Posted by UnderstandblueView Post
You ALWAYS have my attention!

Yes, there is a reason!

It's the devil we know as Internet Explorer! Yes, again.

See the Sponsored link box lower left above the Martha ad? It's a broken ad, and for some reason IE is jacking up the whole page because of it. The site looks totally normal in all other browsers.

So you can temporarily switch to FF or Chrome if you want to see the site normally until that ad gets fixed.

xo sorry for the trouble!

LOL!!! No trouble.... I appreciate your time!!! I did see there was a NO SEE add there!!! LOL I did see though just a minute ago that the MS add is working... I guess that is why sometimes its crooked and sometimes not! LOL

Thanks on the Brady Bunch Card! :mrgreen: So silly!!!!! LOL
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Old 09-12-2010, 12:11 PM   #10  
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ITS BACK!!!! :mrgreen:
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Old 09-12-2010, 01:38 PM   #11  
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Mine is back too. And yes, I was using IE.
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Old 09-25-2010, 05:17 AM   #12  
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I could not access the gallery yesterday, and still cannot today. Are the issues being worked on?
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Old 09-25-2010, 05:23 AM   #13  
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No it was down briefly last night but it's all good. You need to clear your cache. I have instructions for that at the top of this forum
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Old 09-25-2010, 05:27 AM   #14  
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Ok, will do, thanks
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Old 09-25-2010, 06:22 AM   #15  
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My gallery isn't working either. I'm still getting that message even after I deleted the cookies and refreshed. Funny thing is that I can see others :(
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Old 09-25-2010, 06:31 AM   #16  
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Are you talking about your personal gallery? That can be a browser issue. Reboots or just waiting about 15 minutes fixes that. If you can't see your main gallery you aren't getting your cache cleared out all the way. Let me know!
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Old 09-25-2010, 07:20 AM   #17  
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I am still having access problems. I can see the gallery when I go to Today's Additions from the main page, and I can see My Favorites. However, I cannot see the gallery when I click on the Gallery link at the top of the page or when I click on My Gallery. Whenever I click on the two latter links, I get this message:

This section is currently down for maintenance. We apologize for any inconvenience this may have caused.
Rest assured that we're working hard to restore the service, and bring the site back on-line as soon as possible.

I have cleared my cache, exited the Internet, rebooted my computer all to no avail. Any other suggestions I might try?

Thanks, Lydia!
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Old 09-25-2010, 07:32 AM   #18  
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Charlene's message is the same as mine, practicly word to word...I have cleared out my my cache, cookies etc too. And to no avial I get the same popup too. Started yesterday.
At first I thought I was the only one, cauze when I go into other one's they have uploaded cards today....I guess the name of the game is patience!
But it is scarry....especially when SCS is your life...hehe!
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Old 09-25-2010, 07:46 AM   #19  
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I am having the same errors. I have cleared cache and deleted cookies twice and I have rebooted. I can't upload a card, I can't see my gallery or favorites. The only thing that I can really successfully is the forms. This started for me last night as well. We know you're working on it Lydia! But just wanted to report whats going on.
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Old 09-25-2010, 07:49 AM   #20  
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I finally had a brain storm and unpluged my power cord from outlet, and plugged it back in again, then I got my arm back again (gallery).....I was just telling Cindy it was like loosing your arm..hehe
So all u ladies who are still having problems getting in your gallery, and have cleared out your cookies and cache..try unpluging you computer from the wall and pluging it back in again...TG it worked for me...I don't know if thats the same thing as rebooting...I thought rebooting was just turning off computer and turning it back on again. Anyway it worked!!

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Old 09-25-2010, 07:58 AM   #21  
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That is definitely the cached message from last night so your cache is not getting cleared completely for some reason. :-/
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Old 09-25-2010, 07:59 AM   #22  
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Ha! Love it! Low tech solution to a high tech problem!
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Old 09-25-2010, 09:02 AM   #23  
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Lydia, I was not on SCS's site last night when this problem supposedly first occurred but I just went on the site a few minutes ago and I am getting the message that it's being worked on. Is it being worked on now?
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Old 09-25-2010, 09:05 AM   #24  
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Nope - it was only down for a little while last night.

Even if you weren't on the site when it happened, your browser has cached an old connection.

I have instructions at the top of the forum on how to clear it. And a reboot - or power down - will fix it if you're still having issues
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Old 09-25-2010, 09:46 AM   #25  
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Is it just me and my computer or are others having trouble not being able to get into their gallery when you click 'my gallery' at the side of the page. Seems I can get a few that belong to others but not mine...still under maintence maybe??
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Old 09-25-2010, 09:50 AM   #26  
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I moved this to site support.

You need to clear your cache - you're seeing an old message from maintenance last night. I have detailed instructions at the top of this forum
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Old 09-25-2010, 10:27 AM   #27  
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Lydia, I am still having issues when I try to click on the Gallery links using Internet Explorer. however, everything works like a charm when using FireFox. So it looks like the cached error is being retained in Internet Explorer. I know that you say the issue is still fixed, but I do believe parts of it are still lingering....Hope this helps.
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Old 09-25-2010, 10:29 AM   #28  
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That's IE - it's always snarky.

We never have those issues with FF or Chrome or Safari. I think IE buries its cache deep.
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Old 09-25-2010, 11:37 AM   #29  
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Interestingly enough I can get in just fine using IE but not my Firefox. I tried everything that has been suggested but it's a no go....bummer too since I like using Firefox :(

Hopefully it will straighten itself out sooner or later.
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Old 09-25-2010, 12:17 PM   #30  
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HA! Wow - that is the first time I've heard that!! However, if you have a cache problem, it's going to be in your go-to browser because that's where your history is stored.

Also, please make sure you're not accessing the gallery through Foxmarks or a bookmark - those are little baby caches

Did you reboot?
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Old 09-25-2010, 01:17 PM   #31  
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Thank you Lydia your intructions were so simple and they worked! I am back in business! This is the second time you have helped me! My cards where too big but your intructions again were great! Have a great evening! Linda
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Old 09-25-2010, 01:34 PM   #32  
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Oh great! Happy you are rollin' again!
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Old 09-25-2010, 05:12 PM   #33  
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I cleared my cookies but still am having trouble getting into my gallery. Any suggestions? Thanks!
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Old 09-25-2010, 05:44 PM   #34  
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Hi Sandee!

Did you follow our cache clearing instructions in the top of this forum?

You may need a reboot of your computer
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Old 09-25-2010, 06:31 PM   #35  
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Hi Lydia!

Yes, I followed your instructions other than dl a newer version of firefox because I did that the other day. And then I restarted my computer. Still keep getting the same message when I try to get to my gallery. Gotta go to bed now so I will try again in the morning! Thanks Lydia!
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Old 09-26-2010, 04:52 PM   #36  
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I've cleared my cache -- cookies -- history everything, I rebotted and still not get into the gallery. We can send a man to the moon but we can't get me into the SCS gallery....waaaaahhhhh. Any other ideas?
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Old 09-26-2010, 04:59 PM   #37  
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I had the problem this morning, cleared my cache, cookies, trash, etc. and am having a problem again now. Now, I can't view anyone's gallery, or my own, but I can view individual cards. Weird....anything going on tonight?
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Old 09-26-2010, 04:59 PM   #38  
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aww!!! :( Boo!

Try this - use another browser. That will tell us if it's your go-to browser or if you have a computer or ISP issue.

Try Firefox, Chrome or IE - whichever one you're not using now.
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Old 09-26-2010, 05:03 PM   #39  
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Oh and no - there are no problems with the gallery.
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Old 09-26-2010, 05:22 PM   #40  
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aww!!! :( Boo!

Try this - use another browser. That will tell us if it's your go-to browser or if you have a computer or ISP issue.

Try Firefox, Chrome or IE - whichever one you're not using now.
I did this suggestion. I switched my browser from Internet Explorer to Firefox and I am now able to see the gallery. We have lift off.
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