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Old 01-21-2005, 09:12 AM   #1
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Default Help!!!! Can't get to forums and other places!

Can anyone PLEASE tell me why I cannot get to Forums. So many of them come up with a mess of just names, etc. I also tried to open Julie's directions for her Itty Bitty Photo book and it won't open. I am stumped!!!

Thanks for any help that you can give!!!!

Pat
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Old 01-21-2005, 09:18 AM   #2
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Sounds like you might be having some login issues. Check this out:
http:////www.splitcoaststampers.com/...id=134_0_1_0_C

Let me know if that doesn't work.
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Old 01-21-2005, 09:52 AM   #3
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Thanks for responding Jen. She is a friend of mine and can't even get in to see your answer. I'm checking it out for her so if I have any questions I'll ask you, o.kay? Thanks bunches!
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Old 01-21-2005, 10:17 AM   #4
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Same thing happened to me last week. Daven was a gem and fixed it for me. They lost me.Daven re-registered me so evrything worked out okay.
I lost all my saved PM"s and all my posts but thats okay I got to start out as a card stock collector again.
In Him,
Shawna
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Old 01-21-2005, 10:38 AM   #5
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Actually, prandva wasn't deleted, Shawna - she's still there. She's just seeing some funky stuff in the forums. She was going to cut & paste here to see if anyone else had the same issue. I think it is a browser setting, but not sure.
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Old 01-21-2005, 11:13 AM   #6
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Sorry my misunderstanding. I was sharing what happened to me and how it was fixed. Great service here.
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Old 01-21-2005, 11:25 AM   #7
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Not a prob, Shawna! Just wanted to clarify so it didn't look like we were losing people left & right! Though it certainly felt like it with you & Dawn & star2shine going MIA on us!!!
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Old 01-21-2005, 11:30 AM   #8
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Worst 24 hours of my life. Talk about withdrawl!!!!! OUY gives me the chills thinking about it. I'll pull thru somehow( sniff sniff) Hows that for a DRAMA QUEEN. Do I get the award for best whinner yet.!!! hehehe.
I'd like it to be a sould gold stamp.
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Shawna
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Old 01-21-2005, 11:55 AM   #9
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jenn, I think she's having a problem that I've heard about from one or two other people. I've got it flagged at home, but not here at work. if we could get a description of what she's seeing that might help jog my memory. I think it's related to security-related software or something though. does she have Norton installed? or other software installed recently?
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Old 01-21-2005, 12:01 PM   #10
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Daven - she had pasted into a pm, but (spank my hands here), I got delete happy.

It was a lot of gibberish. Lots of << stuff, etc.
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Old 01-21-2005, 12:08 PM   #11
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Hey Daven,
Here is what prandva told me about her loggin into forums problems.

Wendi, the following is what I just got when I tried to go to a forum.....it is typical of what I get......


al Discussion (everyone)----------------Start Here!AnnouncementsGeneral DiscussionStampin' 101Techniques & TemplatesSwapsEveryday Chit ChatBuy / Sell / Trade Reader Feedback----------------Site Suggestions & Forum Questions Special Events----------------SU! Convention 2004 - Demo ReportsSU! Convention 2004 - Convention Talk <span class="ge


Daven, I gave her the [email protected] email address so she may contact you directly. But, if you have any advice please post it here, too and I'll forward it to her. I did send her the info on the link Jenn posted above.

Thanks, Wendi
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Old 01-21-2005, 04:50 PM   #12
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Wendi,

I think I'm one of the people that Daven's talking about as having the problem. It sounds a lot like what happened to me. It was MacAfee applications that caused the problems.

Tell your friend to try this:
If she's running MacAfee, disable MacAfee Privacy Service and see if she can get into the forums and see the attachments.

If she discovers that was the problem, tell her to try these things in this order:

1) Update the privacy service software using the "Update" option in the McAfee security center program.

2) Do a Microsoft "Windows Update" - it's a menu option under "Tools/Windows Update" in Internet Explorer 6.0. Download any critical updates, especially any IE 6.0 service pack.

Note that I'm not a computer expert, just a somewhat experienced home user - so if this doesn't work, I'm stumped, too!

HTH,
Jeanne
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Old 01-21-2005, 05:23 PM   #13
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thanks Jeanne!!!!

I heard from her and YES, she's running McAfee.
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Old 01-21-2005, 06:10 PM   #14
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Default YAHOO! It worked!!!

Thank you everyone.....especially Jeanne....I disabled my Privacy Service on McAfee and so far I can get on all of the Forums that I cliked on!!!!

I can't begin to thank everyone for all of the time that you spent helping me!!! I am elated!!!!

Thank you so much!

Pat
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Old 01-21-2005, 06:37 PM   #15
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Great news, Pat! I love when I'm actually helpful (and I remember how frustrating that problem was)! Jeanne and Daven to the rescue!

I'm running Windows XP with IE 6.0 - if you have the same setup, I imagine that the same steps should fix it. After you get a good forum fix for a while, you could try updating your McAfee stuff - after I did those steps, I could run McAfee and the forums worked at the same time. (Sometimes I do have to disable Priv Service for an attachment - not all the time, just sometimes.... wierd!)

Have fun reading all the posts you can click on!
Jeanne
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Old 01-22-2005, 03:34 AM   #16
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You guys ROCK! Thanks for helping out my dear friend Pat!
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