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Old 12-07-2011, 06:52 AM   #1  
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Question TROUBLE VIEWING GALLERY IMAGES

All of the sudden this week, I am unable to view so many of the new Gallery Submissions. I don't believe this is a case of not belonging to that special group who can only see certain artists' submissions.

Many of the stampers that I have always seen in the past are no longer showing up. Just a grey line.

HELP PLEASE.

Thanks!
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Old 12-07-2011, 07:04 AM   #2  
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That's a browser issue. I get that in Chrome sometimes. You can try clearing your cache (instructions in a sticky in this forum ) rebooting, or trying a different browser.
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Old 12-15-2011, 11:36 AM   #3  
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Hi girlie!

Our team reproduced your display issue and they have found the problem. I'm not sure when it will be repaired, but the grey line is a reality!
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Old 12-15-2011, 12:54 PM   #4  
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Quote:

Originally Posted by UnderstandblueForums at Splitcoaststampers
Hi girlie!

Our team reproduced your display issue and they have found the problem. I'm not sure when it will be repaired, but the grey line is a reality!
Oh...good...sigh...I'm not crazy then. That's always good news! LOL.

I had just resigned myself to the fact that it must be my computer and I was going to have to live with it.

Yipee...at least you know what I'm talking about anyway.

Thanks, Lydia!

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Old 12-17-2011, 10:27 AM   #5  
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Lydia,
I know that you told me the techs were able to replicate what my problem was...grey lines showing instead of photos. Just wanted to let you know that today, out of 24 images posted, I could only see 16 of them! So 1/3 of the cards were just a blank grey line. Weird huh?
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Old 12-17-2011, 11:42 AM   #6  
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Yes - we know what the issue is, so I will come back & post when it's fixed! Sorry for the trouble!
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Old 12-17-2011, 02:39 PM   #7  
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Thanks. I didn't mean to imply that I was wanting it fixed RIGHT NOW. LOL....I just was mentioning how many of the pics were absent. I'm sure they have more important things to do than be concerned that I can't see pictures. Thanks for everything, Lydia!
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Old 01-09-2012, 07:00 AM   #8  
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Lydia, I know you said that the IT people had been able to duplicate my problem, but I am still not able to view over 1/3 of the images on the Gallery page. So frustrating. Anyway, just wanted to pop in another reminder. I'm sure that's not a CRUCIAL problem to address, but wanted to get in noted in the New Year. LOL. Many thanks.
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Old 01-09-2012, 07:04 AM   #9  
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I think your problem might be magnified by your browser - I am not seeing that at all - I have only seen one image with a line today. What browser do you use? I'm with Firefox.
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Old 01-09-2012, 07:07 AM   #10  
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Quote:

Originally Posted by UnderstandblueForums at Splitcoaststampers
I think your problem might be magnified by your browser - I am not seeing that at all - I have only seen one image with a line today. What browser do you use? I'm with Firefox.


Yes, I use FireFox. I've been cleaning my "cache" almost daily. That's about as "techie" as I can get.
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