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Old 02-05-2013, 08:19 PM   #1  
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Default Subscriptions to Members Galleries Ended Randomly

A while back I left a message here about being randomly 'cut off' from some members galleries that I had subscribed to.....since then all was going smoothly....however, today I can tell that it is happening again. I was browsing a challenge gallery and found cards by at least two stampers whose galleries I subscribed to and I did not get any notifications.

Can you look into whether that feature is not working properly......otherwise I will have to go in and resubscribe.....I just can't see why this is happening. I love that feature cuz when life gets busy I don't miss out on the creations of a few of my favs.

thanks for any help
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Old 02-06-2013, 06:41 AM   #2  
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Can I get some specifics from you? Like a link to the gallery you subscribed to and then links to the cards you didn't get notices on?

Odds are if it's not consistent it's times when either your email or our mail server were on the fritz, so it may not be anything we can fix if it's occasional and not due to an ongoing problem..
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Old 02-08-2013, 12:06 PM   #3  
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sorry....I forgot to subscribe to this thread so I didn't realize you had responded....

I was subscribed to julie (justwritedesigns), Charlene (Lilluvsstampin), Karen (kdunbrook), Pat Smethers (Blooms in a Box) just as examples.......all of a sudden I no longer get notifications of their cards at all.....however, my subscriptions to others, ex. Brenda (Benzi) continue to send me notifications.....makes no sense...

It just happens randomly.....I am subscribed and then all of a sudden I am no longer subscribed....even though I have done nothing.......
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