Database error for Company Galleries

JoBear2 · 02-06-2015, 01:33 AM

Hey there, I am getting an error when I click on "Company Galleries" at the top menu :confused: I have attached a screenshot so you can see what comes up. I have tried clicking on 'Company Galleries' quite a few times so it isn't just a one-off event.

In case your can't read the writing in my attachment, it says:

Database Error: Unable to connect to your database. Your database appears to be turned off or the database connection settings in your config file are not correct. Please contact your hosting provider if the problem persists.

Thanks for all that you do behind the scenes to keep SCS running

JoBear2 · 02-06-2015, 01:39 AM

I have just discovered that I am getting the same error when I click on the options in that top menu, ie: Stampin' Up Galleries and Occasions Galleries.

UnderstandBlue · 02-06-2015, 03:13 AM

Interesting! Don't change anything - I need one of our team to look at this. Thank you SO much for the screen shot and the detail about the message!!!