In the Forums

Register

Today's Posts

Search

Get the Weekly
Inkling
newsletter





Previous Issues

Splitcoaststampers's privacy policy

Get Social

Splitcoaststampers on InstagramLike Splitcoaststampers on FacebookFollow Splitcoaststampers on TwitterPit Splitcoaststampers on Pinterest

Sponsored Ads


 
Splitcoaststampers.com - the world's #1 papercrafting community
You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?

Join the party at Splitcoaststampers today!

Closed Thread
Thread Tools
Old 10-27-2011, 09:04 PM   #1  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default Issues uploading to gallery

for 2 days now I have been attempting to upload a card to the gallery. I fill in all the blanks (gif file) and hit SUBMIT. The submit button goes opaque and the file name disappears. I have gone in again to edit the file to make it a JPG to no avail. I am able to MANAGE ATTACHMENTS and add it to a message.

I have just gone in an tried to upload a different file, presuming the file had a problem...and could not do that either...here is an attachment of the card image I wish to upload and the test image as well.

Thank you for your help
Attached Thumbnails
Issues uploading to gallery-hatpin.jpg   Issues uploading to gallery-fmc438.jpg.jpg  
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 10-27-2011, 09:39 PM   #2  
SCS Community Manager Splitcoast Dirty Dozen Alumni
 
UnderstandBlue's Avatar
 
Join Date: Jul 2004
Location: Austin, TX
Posts: 40,473
Received 376 Likes on 177 Posts
Send a message via Skype™ to UnderstandBlue
Default

Hi there. Just from looking at the file name - it end with .jpg.jpg - you need to remove one of those. If that doesn't do it, let me know!
__________________
I'm Lydia.

My Gallery |My Blog | My Videos |
Love Splitcoast?
Help us love our volunteers by shopping at Amazon

UnderstandBlue is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 10-27-2011, 09:44 PM   #3  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default

That came about from the renaming over 5 times. The other file which is smaller is a JPG and it won't load either
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-10-2011, 04:11 PM   #4  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default

I am still having issues uploading...this file is small a jpg and should not be an issue please explain. If there wasa an issue with file size and swhatnot should I not be able to attach. I would like a resolution.
Attached Thumbnails
Issues uploading to gallery-fmc316.jpg  
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-10-2011, 06:53 PM   #5  
SCS Community Manager Splitcoast Dirty Dozen Alumni
 
UnderstandBlue's Avatar
 
Join Date: Jul 2004
Location: Austin, TX
Posts: 40,473
Received 376 Likes on 177 Posts
Send a message via Skype™ to UnderstandBlue
Default

Okay - I uploaded a file to your gallery to clear out your upload cache.

Try again - and you're not changing anything on the first upload screen right? You're just choosing a file and hitting submit at the bottom?
__________________
I'm Lydia.

My Gallery |My Blog | My Videos |
Love Splitcoast?
Help us love our volunteers by shopping at Amazon

UnderstandBlue is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-10-2011, 07:25 PM   #6  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default

Just choosing a file ...filling in the detail..hitting submit...the submit button goes white and the file name disappears...the screen hangs.
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-10-2011, 07:27 PM   #7  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default

Thank you for clearing the upload cache but the same thing happens when I just tried.
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-10-2011, 07:34 PM   #8  
SCS Community Manager Splitcoast Dirty Dozen Alumni
 
UnderstandBlue's Avatar
 
Join Date: Jul 2004
Location: Austin, TX
Posts: 40,473
Received 376 Likes on 177 Posts
Send a message via Skype™ to UnderstandBlue
Default

Have you cleared your browser cache or restarted your computer?
__________________
I'm Lydia.

My Gallery |My Blog | My Videos |
Love Splitcoast?
Help us love our volunteers by shopping at Amazon

UnderstandBlue is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-11-2011, 04:02 PM   #9  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default

Just tried both.
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-12-2011, 12:55 PM   #10  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default

I can't upload as a gif a jpg using save for web in PSE or resizng. Saving in PSE or Picassa have the same results. Any solutions
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-12-2011, 01:14 PM   #11  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default

Cards I was previously able to upload I can no longer upload.
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-12-2011, 07:11 PM   #12  
SCS Community Manager Splitcoast Dirty Dozen Alumni
 
UnderstandBlue's Avatar
 
Join Date: Jul 2004
Location: Austin, TX
Posts: 40,473
Received 376 Likes on 177 Posts
Send a message via Skype™ to UnderstandBlue
Default

Okay - we need to figure out if this is your browser.

Here's how we will do that. Email me the exact file with no changes that you tried to upload unsuccessfully. [email protected]

I will change your password and log in as you and upload it. If that works, then the problem is either your browser or your computer so at least we will have a clue.

Also, please tell me exactly, step by step, what you are entering, clicking etc. and exactly what happens and what messages you see, etc.

What browser are you using?
__________________
I'm Lydia.

My Gallery |My Blog | My Videos |
Love Splitcoast?
Help us love our volunteers by shopping at Amazon

UnderstandBlue is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-12-2011, 08:50 PM   #13  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default

I have been using ie but will try with firefox before going to bed
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-12-2011, 09:08 PM   #14  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default

Just tested with FireFox and was able to upload. Will try again for the next few days to ensure it is really working. Thanks
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-12-2011, 09:12 PM   #15  
Stazon Splitcoast
 
FMcrafter's Avatar
 
Join Date: Dec 2010
Location: Toronto, Ontario, Canada
Posts: 30,288
Received 203 Likes on 136 Posts
Default

Then I went back in and tried with IE and it also worked??? I called them test in my gallery.
__________________
Proud Fan Club Member
2021 theme " outside the box"
FMcrafter is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 11-13-2011, 09:24 AM   #16  
SCS Community Manager Splitcoast Dirty Dozen Alumni
 
UnderstandBlue's Avatar
 
Join Date: Jul 2004
Location: Austin, TX
Posts: 40,473
Received 376 Likes on 177 Posts
Send a message via Skype™ to UnderstandBlue
Default

Yes - it was cached in IE, then.

I'm glad it's resolved Stay with Firefox!
__________________
I'm Lydia.

My Gallery |My Blog | My Videos |
Love Splitcoast?
Help us love our volunteers by shopping at Amazon

UnderstandBlue is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Closed Thread





Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off