In the Forums

Register

Today's Posts

Search

Get the Weekly
Inkling
newsletter





Previous Issues

Splitcoaststampers's privacy policy

Get Social

Splitcoaststampers on InstagramLike Splitcoaststampers on FacebookFollow Splitcoaststampers on TwitterPit Splitcoaststampers on Pinterest

Sponsored Ads


 
Splitcoaststampers.com - the world's #1 papercrafting community
You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?

Join the party at Splitcoaststampers today!

Closed Thread
Thread Tools
Old 08-18-2012, 07:25 PM   #1  
Stazon Splitcoast
 
LMstamps's Avatar
 
Join Date: Aug 2006
Posts: 11,939
Received 105 Likes on 55 Posts
Default Having a problem moving items from SCS InBox

My Mail Box is full. I have tried several times over the last few days to download messages and the download keeps failing. I have tried to download both as Txt and XML. I have never had a problem doing this before. I tried it both on my Mac and my PC and it is not working on either so I know it is not a problem on my end. Can you please help me? Thanks, LM
__________________
If you would like to see my cards, please click here
Gallery updated Aug 18, 2021

Psalm 118:24--This is the day which the LORD has made;Let us rejoice and be glad in it.
LMstamps is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 08-18-2012, 07:30 PM   #2  
SCS Community Manager Splitcoast Dirty Dozen Alumni
 
UnderstandBlue's Avatar
 
Join Date: Jul 2004
Location: Austin, TX
Posts: 40,478
Received 378 Likes on 178 Posts
Send a message via Skype™ to UnderstandBlue
Default

I know - and I'm so sorry - it actually hasn't worked for a while and we have a ticket in for it, but I don't have an estimate of when it will be fixed. I will ask where it is in the batting order. So sorry for the inconvenience!
__________________
I'm Lydia.

My Gallery |My Blog | My Videos |
Love Splitcoast?
Help us love our volunteers by shopping at Amazon

UnderstandBlue is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 08-31-2012, 08:32 AM   #3  
Stazon Splitcoast
 
LMstamps's Avatar
 
Join Date: Aug 2006
Posts: 11,939
Received 105 Likes on 55 Posts
Default

Lydia...Have you found out when this problem will be fixed yet? LM
__________________
If you would like to see my cards, please click here
Gallery updated Aug 18, 2021

Psalm 118:24--This is the day which the LORD has made;Let us rejoice and be glad in it.
LMstamps is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 08-31-2012, 08:33 AM   #4  
SCS Community Manager Splitcoast Dirty Dozen Alumni
 
UnderstandBlue's Avatar
 
Join Date: Jul 2004
Location: Austin, TX
Posts: 40,478
Received 378 Likes on 178 Posts
Send a message via Skype™ to UnderstandBlue
Default

well I know it's not in our upcoming bug fix release - the next one is in two or three weeks. I will see if it's in the one after that. Sabrina - Cook22 - gets it to work for her, but it doesn't work for me - I don't know if I'm choosing too many or what.

I might just do delete all
__________________
I'm Lydia.

My Gallery |My Blog | My Videos |
Love Splitcoast?
Help us love our volunteers by shopping at Amazon

UnderstandBlue is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 08-31-2012, 10:59 AM   #5  
Splitcoast Dirty Dozen Alumni
SCS Gallery Moderator
Splitcoast Challenge Hostess
Teapot Tuesday TEAm
 
Cook22's Avatar
 
Join Date: Jul 2007
Location: Dublin, Ireland
Posts: 119,885
Received 223 Likes on 164 Posts
Default

I did it again yesterday just to double check, and it still seems to work for me in FireFox. I had over 700 because evidently it's been too long since the last time I did it and deleted all but the more recent ones .
__________________
Sabrina Monday is Technique Time: TLC challenge forum There's a TEA party every Tuesday Thursday is Ways To Use It: WT challenge forum SU Gallery Index project
Cook22 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 08-31-2012, 01:33 PM   #6  
Stazon Splitcoast
 
LMstamps's Avatar
 
Join Date: Aug 2006
Posts: 11,939
Received 105 Likes on 55 Posts
Default

I use Firefox on my Mac and it would not work for me. It also would not work in Explorer on my PC. This is really a nuicance...why is the fix so far down the queue?

Sabrina....how did you have 700 when the limit is 450?
__________________
If you would like to see my cards, please click here
Gallery updated Aug 18, 2021

Psalm 118:24--This is the day which the LORD has made;Let us rejoice and be glad in it.
LMstamps is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 08-31-2012, 01:39 PM   #7  
SCS Community Manager Splitcoast Dirty Dozen Alumni
 
UnderstandBlue's Avatar
 
Join Date: Jul 2004
Location: Austin, TX
Posts: 40,478
Received 378 Likes on 178 Posts
Send a message via Skype™ to UnderstandBlue
Default

Quote:

Originally Posted by LMstampsForums at Splitcoaststampers
This is really a nuicance...why is the fix so far down the queue?
There are a lot of things that go into how we prioritize our fixes - I'm sorry it's frustrating, but we have essential site functions that aren't working properly and we have to focus on those before we work on ones that are conveniences to our members. I wish we could do them all all the time, but we have to use our limited resources wisely. Thank you for being so patient.
__________________
I'm Lydia.

My Gallery |My Blog | My Videos |
Love Splitcoast?
Help us love our volunteers by shopping at Amazon

UnderstandBlue is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 09-01-2012, 03:07 AM   #8  
Splitcoast Dirty Dozen Alumni
SCS Gallery Moderator
Splitcoast Challenge Hostess
Teapot Tuesday TEAm
 
Cook22's Avatar
 
Join Date: Jul 2007
Location: Dublin, Ireland
Posts: 119,885
Received 223 Likes on 164 Posts
Default

Quote:

Originally Posted by LMstampsForums at Splitcoaststampers
I use Firefox on my Mac and it would not work for me. It also would not work in Explorer on my PC. This is really a nuicance...why is the fix so far down the queue?

Sabrina....how did you have 700 when the limit is 450?
Moderators get an extra allowance for PMs, which is why I had more than 450...
It worked for me last night in Chrome, although it was very slow to download in comparison to FireFox. And I'm not sure if it worked in XML format - either it didn't or I broke it by trying to open it too soon, but it did work in txt format when I was more patient and just came back later to check it.
It's a facility I'm grateful for - the other forum I spend much time on doesn't have any option of downloading PMs, just of putting them into a Saved subset of the Inbox.
I'm still using Windows XP, so maybe it's a problem with more recent versions or something like that?
__________________
Sabrina Monday is Technique Time: TLC challenge forum There's a TEA party every Tuesday Thursday is Ways To Use It: WT challenge forum SU Gallery Index project
Cook22 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 09-01-2012, 05:25 PM   #9  
Proud Fan Club Member
 
muscrat's Avatar
 
Join Date: Dec 2009
Location: Central PA
Posts: 54,862
Received 982 Likes on 428 Posts
Default

I am still using XP (love it!) and I just tried to save 7 pm's in XML and it seemed to work fine....just thought I would tell you since Cook mentioned she uses XP too. HTH
muscrat is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 09-02-2012, 07:56 AM   #10  
Stazon Splitcoast
 
LMstamps's Avatar
 
Join Date: Aug 2006
Posts: 11,939
Received 105 Likes on 55 Posts
Default

I have XP on my PC and it didn't work there either. I hope I'm not being perceived as a complainer, I just didn't know what it took to fix it. I just love the PM Feature. Is there any chance we could have more than 450 messages in our InBoxes until this problem is fixed? LM
__________________
If you would like to see my cards, please click here
Gallery updated Aug 18, 2021

Psalm 118:24--This is the day which the LORD has made;Let us rejoice and be glad in it.
LMstamps is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 09-02-2012, 08:54 AM   #11  
Proud Fan Club Member
 
muscrat's Avatar
 
Join Date: Dec 2009
Location: Central PA
Posts: 54,862
Received 982 Likes on 428 Posts
Default

Quote:

Originally Posted by LMstampsForums at Splitcoaststampers
I have XP on my PC and it didn't work there either. I hope I'm not being perceived as a complainer, I just didn't know what it took to fix it. I just love the PM Feature. Is there any chance we could have more than 450 messages in our InBoxes until this problem is fixed? LM
I have XP and use Internet Explorer 8. (Still trying to help...) Would it be that maybe you are trying to save too many at a time. I had only clicked on 7 and had no issue. I know you wouldn't want to do one at a time, but maybe try 10 or 20? Just another thought.
muscrat is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 09-02-2012, 11:46 PM   #12  
Splitcoast Dirty Dozen Alumni
SCS Gallery Moderator
Splitcoast Challenge Hostess
Teapot Tuesday TEAm
 
Cook22's Avatar
 
Join Date: Jul 2007
Location: Dublin, Ireland
Posts: 119,885
Received 223 Likes on 164 Posts
Default

Could you copy and paste some into a Word document? I know it's tedious. but it's what I have to do on the other site I mentioned above, because there once my Save Box is full, it's either delete or copy and paste.
I'll admit I tend more to delete - after all, every time I try to send a text message to my dad and his cell-phone inbox is full, (WAY too often) I tell him that those sort of messages are ephemeral and don't need to be kept for posterity. So I only keep anything particularly important and let the rest go. Goes against my hoarding nature but it's good for me.
__________________
Sabrina Monday is Technique Time: TLC challenge forum There's a TEA party every Tuesday Thursday is Ways To Use It: WT challenge forum SU Gallery Index project
Cook22 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Old 09-03-2012, 07:33 AM   #13  
Stazon Splitcoast
 
LMstamps's Avatar
 
Join Date: Aug 2006
Posts: 11,939
Received 105 Likes on 55 Posts
Default

Sabrina...Thanks for the idea. Yes, I guess my Craft Hoarding has influenced my PM Message Control. LOL! LM
__________________
If you would like to see my cards, please click here
Gallery updated Aug 18, 2021

Psalm 118:24--This is the day which the LORD has made;Let us rejoice and be glad in it.
LMstamps is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Likes
Closed Thread





Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off