Can't do Advanced Search

[brainerdgal]

When I click on "Advanced Search" and type in my keyword/s, I get a message saying "There seems to be a problem with the Splitcoaststampers database" (or something to that effect.

I don't do a search that often, but I remember several weeks ago I got the same message and thought it was just a fluke and went on to other things. Now I'm wondering if there's a problem with the site, or with me!

[krabearkub]

I'm not having any problems with it so it may be on your end. What is the error message that pops up?

[brainerdgal]

I just checked again and I get the same message "There seems to be a problem with the Splitcoast database." Then it says to hit "Refresh" which doesn't help the problem. It also says that a message has been dispatched to the technical staff and that I can also contact them. When I click on the blue words "Technical Staff," Outlook Express comes up but not an address for the Technical Staff.

I can do a regular Search just fine. It's only when I try to do an Advanced Search that I have the problem.

If it is on my end, how do I go about resolving it?! I'm not that computer-saavy. Thanks for your help!!

[jbalcer]

Sounds like it may be us, and not you. I'll email Scott (though he gets the "technical staff" emails.

[brainerdgal]

Quote:

Originally Posted by jbalcer

Sounds like it may be us, and not you. I'll email Scott (though he gets the "technical staff" emails.

Thank you!!

[kellestamps]

I am getting the same message as brainerdgal when I do an advanced search. I can't even do a regular search without eventually getting the same message. It takes a good minute or two to get to the error message however. I tried it several times, because I happened to be looking for the set "Love It" and thought with such common words I must be overloading the system with "hits". So I refined the search using the advanced search with no luck--still the same message.

Thanks for checking into this!

Kelle

[Ladystamper920]

I'm having the very same problem. I gotta be patient because I love this site!

[MsAudreyAnn]

thread searches are doing the same thing.....they WERE working earlier today.

[krabearkub]

I had that problem earlier this morning, but now it's fixed. Is yours still not working?

[CardFanatic]

At first, I couldn't do advanced searches... now I can't even view todays uploads. Yikes. Strange things happening in the gallery tonight! ;)

[brainerdgal]

I came on a few minutes ago to check out what was happening with this. I tried "Simply Sent Kits" in Advanced Search and still got the same message as before. Then I just tried Search and got a ton of matches.