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Old 03-11-2013, 10:09 PM   #1  
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Question Cannot upload profile pic

I have tried numerous times to upload a profile pic and it fails every time. It is well under the size limits and is a jpeg file. I'm logged in and have tried in two different browsers. Very frustrating. Any suggestions?
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Old 03-12-2013, 12:24 AM   #2  
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Are you trying to upload an avatar, which will show here in the forums under your user name, or a profile picture which I can actually see (so I don't think you're having problems with that) when I view your profile?
Instructions for uploading an avatar can be found here: Forums at Splitcoaststampers
I hope that will solve the problem for you and banish the frustration.
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Old 04-01-2013, 11:22 AM   #3  
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I'm having a similar problem when trying to change my profile picture, I tried uploading directly from my computer and then I tried linking to the file. Both times it showed the new picture but then said upload failed. Any help would be appreciated.
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Old 04-01-2013, 11:25 AM   #4  
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Now I understand. I need to change my avatar. Thanks!
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Old 04-01-2013, 11:26 AM   #5  
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Quote:

Originally Posted by StampinSharonForums at Splitcoaststampers
I'm having a similar problem when trying to change my profile picture, I tried uploading directly from my computer and then I tried linking to the file. Both times it showed the new picture but then said upload failed. Any help would be appreciated.
Hi Sharon!

You changed your profile picture, but not your avatar. If you check Sabrina's link below, there's a tutorial for changing your avatar, which is the pic that shows up when you post.
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