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Old 04-16-2015, 08:52 AM   #1  
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Default MISTI FAQs

Here are some tips that will help you get the most out of your MISTI.
  • Help - my magnets are stuck together!
    • Do not attempt to pry your magnets apart with another object. Slide them apart horizontally - sometimes it helps if you do this by lining the magnet "sandwich" up with the edge of your desk, and sliding the top magnet off that way.
  • How do I clean the MISTI?
    • Wipe away excess ink from the lid right away - especially permanent inks. Do not allow ink to sit on the lid for long periods of time, or it might stain the lid.
    • Gently wipe the lid with a soft cloth - do not scrub or scratch.
    • Use Novus 1 Plastic Clean & Shine for general cleaning only - other cleaners have the potential to remove the screen printing or damage the acrylic - other cleaners are used at your own risk.
    • Suggested towels are microfiber towels, the absorber chamois, or a stamp scrubber.
  • When do I use the foam?
    • For photopolymer stamps, leave the foam in.
    • For rubber cling stamps, take the foam insert out.
  • What do I use templates and grids for?
    • Templates and grids are used for positioning stamps, even stamps you can't see through - like rubber cling stamps. See our Splitcoast Video Channel thread for helpful videos using templates and grids.
  • What is the vinyl cling included with my MISTI?
    • This cling protects the screen printed lid of the MISTI. See our Video Channel thread for a great video on how to apply the cling.
  • My MISTI squeaks
    • When the MISTI hinges are new, they squeak. With use, this will go away as the hinges loosen.
  • I'm left-handed, does that matter?
    • The MISTI is easy to use for right or left-handed stampers. However, if you'd like to change the orientation of the tape on the MISTI, see our video channel thread for a tip on how to do that.
If you have questions regarding an order, shipping, or any customer service issues, please contact us by sending us an email here.
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