In the Forums

Register

Today's Posts

Search

Get the Weekly
Inkling
newsletter





Previous Issues

Get Social

Splitcoaststampers on InstagramLike Splitcoaststampers on FacebookFollow Splitcoaststampers on TwitterPit Splitcoaststampers on Pinterest

Sponsored Ads


 
Splitcoaststampers.com - the world's #1 papercrafting community
You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?

Join the party at Splitcoaststampers today!

Reply
 
Thread Tools Search this Thread Display Modes
Old 10-23-2014, 08:35 PM   #1
Stazon Splitcoast
 
Join Date: Feb 2004
Location: West of Chicago
Posts: 14,166
Default Won a challenge 100+ days ago

So, I won a challenge > 100 days ago, and have still not received the stamps I won. I have been e-mailing the company- no response......

I try really hard to have a positive attitude and not to say negative things, but, really? And, I have not been entering any more of the company challenges because it is very frustrating to me to BEG for my prize........

There are so many stamp companies out there, why would a company treat customers in this way???

Just feeling frustrated!

Shelly
__________________
My Blog-My Creative Rumblings
Visit My Instagram HERE
DT member for Bugaboo Digital Stamps
mcschmidty is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-23-2014, 08:47 PM   #2
Stazon Splitcoast
 
buggainok's Avatar
 
Join Date: Sep 2006
Location: Oklahoma City, OK
Posts: 10,812
Default

That must be so frustrating - to win and then not get your prize! I'm sorry, and I hope the company comes through for you soon.

Oh, and congrats for winning, too.
__________________
Bugga in OK

"Be kind whenever possible. It is always possible." Dalai Lama
buggainok is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
connie leone, RiverIsis and ailhelen like this post.
Reply With Quote
Old 10-24-2014, 06:49 AM   #3
Splitcoast Dirty Dozen
 
whoistracy's Avatar
 
Join Date: Mar 2008
Location: Hamburg, NY
Posts: 9,977
Default

So sorry you're going through that- that's the worst! I won a couple challenges/giveaways and never received my prizes, either. Kind of turned me off to entering so now I don't really even bother.

I hope you get your stamps soon!!
__________________
Who is Tracy? Blog | IG | YouTube | My SCS Gallery
whoistracy is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-24-2014, 07:05 AM   #4
Hardware Hotshot
 
Scrapjanny's Avatar
 
Join Date: Nov 2006
Location: The City That Never Sleeps
Posts: 4,639
Default

Since you've already emailed them a few times, I would post on their Facebook page. That should get their attention.
Scrapjanny is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
ceramicat1 and RiverIsis like this post.
Reply With Quote
Old 10-24-2014, 12:15 PM   #5
Insane Embellisher
 
Join Date: Feb 2014
Location: Plano, TX
Posts: 792
Default

Dying to know what company as I recently won a challenge and have heard nothing.
__________________
Debbie
"Make it work, people." - Tim Gunn
My Gallery
Buried Treasures is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-24-2014, 05:52 PM   #6
Creative Crew SU Design Team Alumni
 
smithr66's Avatar
 
Join Date: Sep 2007
Posts: 6,240
Default

If it's a company, give them a call. It's a lot harder to ignore a person on the phone than it is an email. Keep calling until you get someone who can give you an answer.
__________________
Nancy
My blog
My Stampin' Up! site
Creative Crew Member
Jan - Apr 2014
smithr66 is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
connie leone and RiverIsis like this post.
Reply With Quote
Old 10-26-2014, 11:07 AM   #7
Insane Embellisher
 
Join Date: Apr 2013
Location: Lakewood (denver suburb), Colorado
Posts: 915
Default

I agree, I think you should call them. It's hard to ignore someone on the phone.
Denverkat276 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-26-2014, 01:28 PM   #8
Stazon Splitcoast
 
SophieLaFontaine's Avatar
 
Join Date: Dec 2006
Location: my heart remains in France
Posts: 22,246
Default

Which company is it? Maybe the threat of negative publicity will get them to send you your prize!
SophieLaFontaine is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-26-2014, 11:38 PM   #9
Insane Embellisher
 
Join Date: Apr 2013
Location: Lakewood (denver suburb), Colorado
Posts: 915
Default

Unfortunately, it's probably 1 person who has dropped the ball and needs a bit of a nudge to remember what they forgot.
Denverkat276 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-27-2014, 12:52 AM   #10
Gallery Gazer
 
JoBear2's Avatar
 
Join Date: Sep 2008
Location: Victoria, Australia
Posts: 6,633
Default

That's so disappointing I had a somewhat similar situation and after repeated emails (which were all very polite) and even a FB post (which they deleted almost immediately), I rang them up - which was an overseas call for me as I am in Australia. I think they were quite stunned that I would actually call them and they were very apologetic and I got immediate action. I wasn't rude on the phone - all very polite but firmly making my point. Amazing how speaking to a person makes it real for the other side. I would definitely suggest you give it a try It's really not good enough and surely the company would want to protect their reputation (?)
JoBear2 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Denverkat276 and PikkuLilla like this post.
Reply With Quote
Old 11-18-2014, 07:21 PM   #11
Stazon Splitcoast
 
Join Date: Feb 2004
Location: West of Chicago
Posts: 14,166
Default Me again

It's a month later from my initial post- and I still do not have my prize. I finally got a reply to the e-mail stating that they would send the prize as soon as the office help can get to it. That was 3 weeks ago. I sent another e-mail a week ago and got the same response- I think I will follow your recommendation and call.

Has anyone else had this issue or is it just me???

I am saddened about this- reduced to beg for a prize and disappointed for the company. People who have this experience with the company may choose to never buy from them or join in the challenges.

Shelly
__________________
My Blog-My Creative Rumblings
Visit My Instagram HERE
DT member for Bugaboo Digital Stamps
mcschmidty is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Reply





Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are Off