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Old 11-25-2018, 02:43 PM   #1
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Just want to give a shout out for Scrapbook.com. Their service is excellent and shipping very fast. They recently shipped me a box with several items and I could tell when I picked it up that something was loose inside. It turned out to be a package of sequins had broken open and all spilled out. I contacted them to see if they had more of that color. They were out and immediately credited me for that packet Plus 10% !!
They are always fast to respond to emails and were even able to identify a stamp/die set when all I could describe was dripping icing on the dies! Out of their 'million' products! wow!
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Old 11-25-2018, 04:52 PM   #2
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I have been very pleased with scrapbook.com recently too! The shipping is very fast and they have a ton of stuff!
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Old 11-25-2018, 06:39 PM   #3
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I’m another scrapbook.com fan. They carry a huge selection of products, prices are good, shipping and delivery is fast, and their customer service is excellent
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Old 11-25-2018, 10:30 PM   #4
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I am actually waiting on an order from there. Should be here tomorrow.
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Old 11-26-2018, 02:49 AM   #5
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It's the only on-line store I ever need! Love scrapbook.com and I hope to be placing a Christmas-present-for-me order soon.
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Old 04-08-2019, 10:28 AM   #6
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Resurrecting this old thread because I just ordered from Scrapbook.com for the first time. I clicked on a link from Retail Me Not that said I would get 10% off my first order...blah blah blah but the coupon never came up. I put in my order anyway because the set I was buying had a limited quantity left. I emailed them with a screen shot of the page with the coupon and. Well, AND. First I got my "thank you" email, then one showing me super pretty cards made with the stamps I ordered to inspire me...then an email with tracking (within less than 24 hours) and THEN an email from PayPal that they had refunded me that 10% !! I have never ever had such a great experience ordering stamps!! They have a customer for life, that's for sure!! Had to come here and give them some love.
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Old 04-08-2019, 05:27 PM   #7
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I love hearing stories like these, about companies that offer great products with excellent customer service, so thank you to those who share them. My husband and I choose where we shop based on product quality and customer service, so I am always thrilled to hear of a company that does those two things right. I have never ordered from scrapbook.com but I am very interested now!
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Old 04-11-2019, 10:06 PM   #8
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I'm a huge fan! I ordered a Vagabond 2 from them a while back. They had it on sale a couple of days later for $30-$40 less. I took a chance and called to see if they would offer a refund for the difference. They immediately said yes. And received a customer for life!
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Old 04-12-2019, 02:20 AM   #9
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I needed something to perk up a basketball album that I'm doing for a friend. They had some perfect pages and almost every one was sale-priced. Shipping was f-a-s-t. I am very happy with them and my purchases.
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