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Old 12-15-2011, 06:03 AM   #1
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Anyone tried to order from the new release yet today? I've been on several times for my early order and they still have the November release info up. Am I missing something? This is the 15th, right? Dying to get their new inks in my stash and the new color perfect for my Longhorn fan. Anyone else have trouble this AM?
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Old 12-15-2011, 06:13 AM   #2
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I still get the November release on the homepage of the website. Weird. Wonder if they're having as frustrating a morning as I'm having....
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Old 12-15-2011, 06:18 AM   #3
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Yeah, it's not like them. My time zone is an hour ahead of theirs, and they're always updated before I get there.


ETA: I just got this email from Debbie Olson's blog: http://debbiedesigns.typepad.com/mus...1-release.html

It says they're changing it up and doing the release tonight.

Last edited by binx; 12-15-2011 at 06:24 AM..
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Old 12-15-2011, 06:48 AM   #4
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The reveal of the new sets are up on Nichole's blog right now and the forum party is on right now!
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Old 12-15-2011, 07:16 AM   #5
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The release goes live (as in you can order...) tonight at 10pm EST. They changed all the times this release and for future releases.
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Old 12-15-2011, 09:18 AM   #6
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I thought I was going crazy last night, lol! Then again this morning, until I actually read the fine print and realized the thing didn't go live until tonight. At least this morning we can see what's available...
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Old 12-15-2011, 01:23 PM   #7
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I am all excited, I saw all the stuff and realized the stuff I need (Thanks to Susan LateBlossom ) is all already out. So I ordered this morning and it already shipped. I feel like I just flew in under the rush wire! lol
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Old 12-15-2011, 02:56 PM   #8
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Quote:
Originally Posted by MSBetsyZ View Post
I thought I was going crazy last night, lol! Then again this morning, until I actually read the fine print and realized the thing didn't go live until tonight. At least this morning we can see what's available...
Me too!
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Old 12-15-2011, 03:23 PM   #9
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Quote:
Originally Posted by Erin K View Post
I am all excited, I saw all the stuff and realized the stuff I need (Thanks to Susan LateBlossom ) is all already out. So I ordered this morning and it already shipped. I feel like I just flew in under the rush wire! lol
In case you're not familiar with their shipping practices, they always send out a notification, in a fairly timely fashion, that indicates that a shipping label has been created. The shipping itself usually takes place within a week of the label being generated, but that can vary.

This subject has been one of several hot-button topics on the forum in recent months. While so much of the company's product and design continue to be top-drawer, there are serious, on-going customer-service issues.
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Old 12-15-2011, 04:43 PM   #10
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Quote:
Originally Posted by Lola G. View Post
In case you're not familiar with their shipping practices, they always send out a notification, in a fairly timely fashion, that indicates that a shipping label has been created. The shipping itself usually takes place within a week of the label being generated, but that can vary.

This subject has been one of several hot-button topics on the forum in recent months. While so much of the company's product and design continue to be top-drawer, there are serious, on-going customer-service issues.
Oh. my last order was a few months ago and came super quick. Well either way I still hope I got in before the mad rush!
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Old 12-16-2011, 06:32 PM   #11
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It was received at the post office today. I'm sure you were all waiting on eggshells to know if my stuff really went out in a timely fashion. (Well I was at least.)

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Old 12-16-2011, 07:07 PM   #12
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It's always good to hear happy shipping news – enjoy your goodies!
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Old 12-16-2011, 07:39 PM   #13
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Quote:
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It was received at the post office today. I'm sure you were all waiting on eggshells to know if my stuff really went out in a timely fashion. (Well I was at least.)

woo hoo! Enjoy your goodies, Erin! (What did you order?)

I've always received fast shipping from PTI. But then again, I never order on release day, and I do live pretty close to Cincinnati, so that doesn't hurt.

I've got a shopping cart at PTI that just keeps getting bigger. aack!
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Old 12-19-2011, 03:02 PM   #14
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It came today! Woohoo! I was hoping for before Christmas so this is awesome.
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