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Unread 09-26-2012, 01:15 PM   #1
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Join Date: Jul 2009
Posts: 384
Default Provocraft....

I know there has been some issues regarding Provocraft and the Cricut...however, I am pleased with the response I had and the customer service.

I purchased Cuttlebug Organic Flourishes border set years ago and just put them away and not used them (don't go there...daughter says I am a hoarder).

I had all my folders in a binder system and it fell and all the borders fell out. I was on the Provocraft website so I could find out what border folder belonged to what set and I noticed I had two of one and I was missing a border. I contacted Provocraft and they refused to send me just the missing border folder....they sent me a completely new set! So now my daughter gets four borders and I have a complete set.

Kudos to Provocraft for this.

I stand alone without beliefs...the only truth I know is you
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Unread 09-26-2012, 02:06 PM   #2
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Join Date: Apr 2008
Location: Kansas City, MO.
Posts: 6,975

Great service!
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