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-   -   Provocraft.... (https://www.splitcoaststampers.com/forums/general-stamping-talk-f17/provocraft-t561683.html)

Catrick 09-26-2012 12:15 PM

I know there has been some issues regarding Provocraft and the Cricut...however, I am pleased with the response I had and the customer service.

I purchased Cuttlebug Organic Flourishes border set years ago and just put them away and not used them (don't go there...daughter says I am a hoarder).

I had all my folders in a binder system and it fell and all the borders fell out. I was on the Provocraft website so I could find out what border folder belonged to what set and I noticed I had two of one and I was missing a border. I contacted Provocraft and they refused to send me just the missing border folder....they sent me a completely new set! So now my daughter gets four borders and I have a complete set.

Kudos to Provocraft for this.


craftymomto2 09-26-2012 01:06 PM

Great service! :)

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