Splitcoaststampers.com - the world's #1 papercrafting community
You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?
Has anyone ordered from Molly's Square - the "one deal of the day" type site before? I'm wondering about their reliability.
I placed an order on 4/2 and the info on the product said it would be mailed on 4/5. I just received a notice indicating the printing label was only printed today. In checking, the carrier has not yet indicated receipt of the package. Since they only sell one thing a day, it would seem like it wouldn't be rocket science to have the items in shipping envelopes, print shipping labels and slap them on so they could be mailed in less than 9 days.
Or, if they can't meet a promised shipping date, they could easily notify customers. I guess I am just spoiled by Gina K customer service.
I have ordered from her several times and have always been happy with my purchase. It may take her a couple days longer I guess since she is basically a one woman operation but it hasn't bothered me. She might have gotten behind because of the holiday too, I can't say for sure.
I've ordered from Molly's Square more often than I'll admit to. So dang enabling! Half the time there's even a video on what to do with the item currently being sold! The nerve! Oh! And the even answer emails!
I've never had any issue purchasing from this site.
Has anyone ordered from Molly's Square - the "one deal of the day" type site before? I'm wondering about their reliability.
I placed an order on 4/2 and the info on the product said it would be mailed on 4/5. I just received a notice indicating the printing label was only printed today. In checking, the carrier has not yet indicated receipt of the package. Since they only sell one thing a day, it would seem like it wouldn't be rocket science to have the items in shipping envelopes, print shipping labels and slap them on so they could be mailed in less than 9 days.
Or, if they can't meet a promised shipping date, they could easily notify customers. I guess I am just spoiled by Gina K customer service.
Did you ever receive this order? I ordered from Molly's Square in the past with no problem but my last order, August 8, hasn't arrived They charged my credit card, but won't answer my three email inquiries. I have a problem with businesses that charge before they send merchandise not advertised as a pre-order. I'll withhold that payment from my credit card company, but it bothers me that I'm losing what used to be a good vendor.
Did you ever receive this order? I ordered from Molly's Square in the past with no problem but my last order, August 8, hasn't arrived They charged my credit card, but won't answer my three email inquiries. I have a problem with businesses that charge before they send merchandise not advertised as a pre-order. I'll withhold that payment from my credit card company, but it bothers me that I'm losing what used to be a good vendor.
I did finally get it after waiting over 3 weeks. I have never ordered from her again and deleted this vendor from my internet favorites. My friend had a similar problem about 2 months later and it took her 4 weeks to get her purchase.
I did finally get it after waiting over 3 weeks. I have never ordered from her again and deleted this vendor from my internet favorites. My friend had a similar problem about 2 months later and it took her 4 weeks to get her purchase.
My order came yesterday, also after about three weeks. It seems they're doing pre-orders now, selling new merchandise. They used to clearance out older things, and delievery was prompt then. It isn't the length of time to delivery that bothered me; it was the lack of response and charging my card before sending the merchandise. I also won't shop there again.
I placed an order a few weeks ago and I'm waiting on a back-order die set. I did get the Tim Holtz Crazy Birds die set AND stamp set. I found that if you type in the website and then SLASH shop ("/shop" after the dot com, you can scroll through pages of deals.
I received notification from paypal about the tracking number from that company.
The message hand written on my order from Molly's Square was:
"B/O will be sent Oct 4." So I waited 2 weeks and never received the back order from them. I sent a message via the page's 'Contact us" form.
About 3 days later, I emailed the company regarding the status of the back order, thinking "well, maybe the Contact Us form didn't work.
STILL no reply. 10-21-2015 I contacted the company via PayPal and set up a dispute saying that I only received part of my order and requested to receive $11.00 back. A few days later I contacted the seller AGAIN, adding additional information.
After over a month of waiting for the supposed ship date of the back ordered item, I escalated the dispute with Pay Pal.
PayPal contacted Molly's Square and the very next day there was a resolution, with $11.00 refunded to my Pay Pal Account. :grin:Because shipping and handling was combined for the 3 items, I figured rounding the price that was on the website ($10.25) to the next dollar was MORE than fair. If that back order had ever been mailed, the postage would have been a lot more than the 75� addition I requested.
What really bugs me is that if this item was on back order, why was it still available to order from the website?! :confused:
I have removed Molly's Square from my Daily Deals folder and do not recommend them anymore. I don't have the time to keep following up with a company that refuses to communicate with me.
Molly's Square
Update to my Back Order with Molly's Square
