PDF files

[jrw25177]

i can never view pdf files.....
what program do i need to view these files?

thanks
jill

[msamethyst1]

You need Adobe Acrobat reader

Free download at
http://www.adobe.com/products/acrobat/readstep2

[jrw25177]

thanks i will try it now

[jrw25177]

ok i downloaded it and i even got the toolbar on top and still when i go to view the pdf file it states i still dont have the right viewer.

i need this to work im missing out on all kinds of great work.

[northernstamper]

I realy like when the files are posted in PDF. I cannot view anything that is in Word or excel.

[overcome]

jrw...did you try restarting your computer?

Ashley

[msamethyst1]

It could be several things...these are in increasing levels of complexity.

Your computer may still not recognize that pdf files should be opened with Acrobat Reader. Did you restart your computer after you installed Acrobat Reader? If not try that.

Also open and close Acrobat Reader and then try to open the pdf file.

You may also have a different program associated with PDF files. Navigate to a pdf file you have saved on your hard drive using Windows Explorer. Right click the file and select "properties". In the properties dialog box it should say "Opens with Acrobat Reader 6.x". If it does NOT say this click the "Change" button and select "Acrobat Reader 6.x" from the list of programs displayed.

If that doesn't work do you have an older version of Reader installed? If yes, uninstall both. Restart your computer. Reinstall the newest version of reader and restart your computer. Open and close Reader and then try to open the file.

If none of those things work then I am at a loss.
HTH,

[jrw25177]

ok this is whats happens..... when i click on a pdf file it just opens a new internet explorer window and has a little block in the left top corner and then says i do not have the correct viewer.
i downloaded adobe reader and 6.0.2 and updated it on there web site also. i have restarted my computer and it still is not working.

thanks for all the help you are all great.

jill

[msamethyst1]

Then this is probably the best option to fix your problem. It sounds like IE is associated with the PDF files and not Acrobat Reader.

Quote:

Originally Posted by msamethyst1

You may also have a different program associated with PDF files. Navigate to a pdf file you have saved on your hard drive using Windows Explorer. Right click the file and select "properties". In the properties dialog box it should say "Opens with Acrobat Reader 6.x". If it does NOT say this click the "Change" button and select "Acrobat Reader 6.x" from the list of programs displayed.

[jrw25177]

what gets me is that it does not download them when i click on a file it just opens a new window and does not download. i looked in my computer and none where downloaded.

guess i will just have to keep messing with this thing until i pull my hair out.

thanks again

[stampcrazygirl]

My computer has been locking up this weekend when I open pdf files. I've never had a problem before. Maybe there something weird with it?

[mjrmom]

If you can't read anything in word or excel, try downloading Open Office
at www.openoffice.org It is free and you can open anything that is in word or works or excel. It works much the same as word. I just right click on the item that I want to open and save it to my desktop and then from the desktop just double click and open. Somethimes, though, I have to open Open Office and open it from there. It doesn't do anything with a PDF though.

DEB

[mjrmom]

If the PDF file doesn't open with the version of Reader that you installed, try downloading an older version, I have 5.0 and it works fine. I had trouble with 6.0 after some files got deleted (thanks to my kids!!!) so I downloaded the older version and it works fine.

DEB

[msamethyst1]

Quote:

Originally Posted by jrw25177

what gets me is that it does not download them when i click on a file it just opens a new window and does not download. i looked in my computer and none where downloaded.

Instead of clicking the link to the file "right" click and select "save target as" and you should be able to download the file and save it to you hard drive.

[jrw25177]

thanks fran that is all i had to do....wouldn't you know it was something as easy as that....


again thanks for all your help.

Jill