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Old 01-05-2011, 01:15 PM   #1  
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Join Date: Apr 2004
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Thumbs up Great experience with Skipping Stones Design!

I recently placed a decent-sized order with Skipping Stones Design, having been heavily influenced by this gorgeous card by Mailes Belles.

When I didn't receive it I checked the tracking, which said it had been delivered the day before. Um, no it wasn't. I tried asking my mail carrier and at my post office but they were of minimal help, saying it was probably mis-delivered...too bad so sad.

I contacted Heather at SSD, who offered to replace my entire order at no charge. I was so impressed because I'm convinced this was the post office's fault and not the fault of her company. I received the replaced stamps today.

Just wanted to give them a bug THUMBS UP!
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Old 01-05-2011, 01:49 PM   #2  
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How lovely of them! Enjoy your new stamps
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Old 01-05-2011, 03:35 PM   #3  
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Thanks for posting your experience! Please post what you make so we can see!!! They really did go above and beyond-great testimony to them and gives me confidence to shop with them
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Old 01-05-2011, 03:37 PM   #4  
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That's fantastic customer service! It's so refreshing to hear stories like these.
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