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Old 03-01-2018, 06:55 AM   #1
Crimping Master
 
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Default Great CS from Hero Arts

I purchased a HA stamp pad that must have been "bad". It had a unpleasant smell and I asked customer service if I could do something to lessen the smell. They have already sent me a new pad. It is so great to have a positive response when something is amiss with a product!
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Old 03-02-2018, 06:20 AM   #2
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Cool!!
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Old 03-03-2018, 12:18 PM   #3
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That's so great.

It's funny, but I thought this was going to be a thread about great Hero Arts "Card Stock." I guess I know where my mind is, lol.
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Old 03-04-2018, 02:19 AM   #4
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Yup, I had "Hero Arts Card Stock" in my head, too. I had to stop in to see what it was.
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Old 03-05-2018, 04:59 AM   #5
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Yep I keep thinking card stock too
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Old 03-05-2018, 10:12 AM   #6
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I was kind of hoping for cardstock. I guess I have a little problem. Love cardstock.
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Old 03-05-2018, 11:06 AM   #7
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I thought maybe I could edit the title to clear up confusion, but I am not having success making the changes. Sorry!
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Old 03-05-2018, 11:38 AM   #8
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I think CS is the best title for customer service. I just think it’s funny that some of us just immediately turned to fond thoughts of cardstock. I like that Hero Arts stands behind their product and I especially like it when someone takes the time to acknowledge it on forums with lots of ink buying readers.
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