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Old 07-04-2013, 05:08 PM   #1
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Default email from Paypal?? help

There's just one problem... I don't have a Paypal account. I went on their website before, but when I read that you had to give them a bank account number, I got scared and decided not to open one.

So is this some kind of scam?

Here is the email:

Dear PayPal user,

We recently received a report of unauthorized credit card payment attempt
associated with this account. To protect you against any further unauthorised
payment attempts, we've limited access to your PayPal account. Please take
a minute to review the details below and what steps you need to take to
remove the limits.
-----------------------------------
Details of disputed transaction
-----------------------------------
Case ID Number: xxxxxxxxxx (does have an actual number)
-----------------------------------
What to do next
-----------------------------------
Please download the form attached to this email and open it in a web browser.
Once opened, you will be provided with steps to restore your account access.
We appreciate your understanding as we work to ensure your account safety.
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Old 07-04-2013, 05:20 PM   #2
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I get those all the time....I just delete them! Especially since, I was like you....thought I'd open an account and didn't.
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Old 07-04-2013, 06:20 PM   #3
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You can forward the email to PayPal as a scam. It's called phishing.

https://www.paypal.com/us/webapps/he...ID=94034&m=SRE
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Old 07-04-2013, 07:16 PM   #4
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Quote:

Originally Posted by bound4londonView Post
You can forward the email to PayPal as a scam. It's called phishing.

https://www.paypal.com/us/webapps/he...ID=94034&m=SRE
What a relief. Thanks so much for answering me!!
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Old 07-04-2013, 07:19 PM   #5
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Yes, it's a scam. The inconsistent spellings of unauthorized is one clue.
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Old 07-04-2013, 07:43 PM   #6
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You're so welcome. I thought my account might have been compromised but after checking it out, I realized it was a scam. Now when I get the weird emails I forward them to PayPal.
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Old 07-04-2013, 10:25 PM   #7
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I just delete these unopened.
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Old 07-05-2013, 12:39 AM   #8
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A good indicator to look out for if you're trying to determine whether a message is genuine is how it's addressed. Any organisation you actually have a relationship with will almost certainly not start a message "Dear user" - it will contain your username or the name you have registered with that organisation. Spelling and grammar are usually another indicator although that one is better than many and the mistakes are subtle enough that many readers would miss them.

Any message that asks you to download an attachment or to click through to a web address you don't recognise should be treated with suspicion (you can see an address before clicking on a linked word by hovering over it with your mouse). If it appears to come from somewhere you do have an account and you think it might be a genuine request for action on your part, the best thing to do is to go to the web site by typing the address or using your bookmarks/favourites in your browers and logging in as you usually would. You can then check whether the site is asking you to take any action as described in the message you received.

Phishing messages are really common and PayPal seems to feature in a lot - you've done well to avoid getting any until now!
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Old 07-05-2013, 01:18 AM   #9
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Jo is so right and has given valuable information. Never give your passwords or any other personal info to anybody when answering an email. Be careful of even opening them. The Devil is busy and there are so many thieves around the world using the internet as their playground.
Another vicious thing going around was a fake email from FedEx. If you even opened that email, there was a Trojan virus attached.
If you think you have fallen prey to anything weird, change your passwords immediately and notify your banking institution.
I love this world wide web thing. But like any other well meaning institution, corrupt, sick minds are at play. Be careful. And when in doubt. Press the off button!
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Old 07-05-2013, 07:24 AM   #10
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While we are on the subject, don't forget that phone scams are still alive and well, especially where senior citizens are concerned. Many seniors do not have computers, but the phone crooks are still around and trying to get info that way.

Like emails, crooks are able to show a fake name on the caller ID when you answer your phone. A recent one showed a name similar to the County Courthouse. The caller told people they had ignored a jury summons, and were going to get in trouble, possibly be arrested. The poor seniors said they had never received it.

The caller said they could avoid a warrant by giving their name, birthdate and SS number, so the caller could fill out the paperwork to get it all straightened out. Who knows how many folks fell for that one.

Just like emails, never give out your information on a phone call that you didn't initiate. I think they are doing this by impersonating Medicare, too.
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Old 07-05-2013, 08:50 AM   #11
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Another good tip is if you do get these emails, rather than follow the links in the email, go to the actual website. If there is any problems you should be able to use the contact form on the real website to initiate a valid email.
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