What's up with this?
I got the Canvas background and after using it noticed that the stamp left a circle about a quarter-inch big blank on the very top of the paper. I tried to get it to stamp correctly, but it never really did. So, I called DS and the man told me they would send a new one. I asked if he wanted me to return the old one and he said "No, just throw it away". Of course I couldn't just throw it away! I gave it away! So, today I get the new stamp, although all they sent is the rubber part, in a big box no less! What if I did just throw the old one away? He said nothing about peeling the old image off, and I certainly didn't think about doing that. I'm tempted to call DS on Monday and tell them that since I wasn't instructed to pull the defective rubber off before discarding it, I got rid of the whole thing and sending a piece of rubber isn't satisfactory. Or I can just track down another block of wood to mount it on. I won't ask for the old one back. What should I do?
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