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Old 04-13-2007, 05:06 AM   #1  
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Question What would you like to see in an online craft store?

We are in the process of opening an online scrap booking and stamping store and have some items in our inventory. My question for you is what things would draw you to a store? What items are you searching for at a good price?
These are my current categories
adhesives
albums
embellishments
cutting systems
organizing tools
inks & journaling supplies

Thanks for your help! Lisa
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Old 04-13-2007, 05:10 AM   #2  
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I would say unique items in those catagories.... The other thing would be fast shipping.... I know you asked about items, but shipping and customer service are so important to me when ordering online. Which does have to do w/the items you sell ~ if there is an online store that has what others have, but has good customer service and a fast turn around time, I'd order from that company over and over again. Not sure if that makes sense???
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Old 04-13-2007, 05:10 AM   #3  
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You might get a lot of requests for Giga scalloped punches, especially the circles! LOL!
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Old 04-13-2007, 05:10 AM   #4  
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low cost or free shipping with a low minimum order(like $25)....I am more apt to buy from a webstore if I don't have to pay additional shipping....I have actually not bought from webstores because on my $25 order they wanted $6.95 or $8.95 in shipping...
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Old 04-13-2007, 05:15 AM   #5  
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CONGRATS on your store!!!!

12 X 12 flat storage to hold pages in progress to carry to crops etc.
Letter and Number stickers
Children related stickers
Chipboard embellishment(premade and ready to make)
Photo organizers
Gel pens
Die cuts
Photo pencils


Again....CONGRATS!
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Old 04-13-2007, 05:16 AM   #6  
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Quote:

Originally Posted by stampkinz
You might get a lot of requests for Giga scalloped punches, especially the circles! LOL!
BIG ditto!

Go ahead and put in my order right now....LOL
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Old 04-13-2007, 05:22 AM   #7  
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HEY IM LOOKING FOR A COUPLE OF GIGAS AT A GOOD PRICE...LET ME KNOW IF YOU STOCK THEM...CONGRATS ON THE STORE!
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Old 04-13-2007, 05:34 AM   #8  
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Ships to Canada...some don't. I want things I can't get up here which is a lot. Decent shipping rates not blown out of proportion.
I need a cutting system that cuts straight... I want a place that sells Duck adhesive the double sided permanent. We have Pritt (which is the same but Canada brand) way too expensive. I love that stuff, Caroline from Maya Road had brought some to one of conventions and I fell in love with it.
So when are you opening your store and what is it called, email me if you can't tell us on here (only if you are shipping to Canada) I will make sure I check it out. Congratulations on your new venture.
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Old 04-13-2007, 05:47 AM   #9  
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GOOD cardstock
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Old 04-13-2007, 06:04 AM   #10  
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Ultra Clean 8 oz refills
Replacement blades for a variety of cutting systems
Dew drops, cats eyes, etc in different inks
Tombow markers

These are the kinds of things I am very happy to get along with my main purchase of a stamp set or what have you.
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Old 04-13-2007, 06:19 AM   #11  
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Good CS like basic grey, wild asparagus, Bazzill at good prices. I agree about the shipping being affordable with a minimum purchase like said above. Keeping up with the new stuff is always a sure bet. Look at all the people who are lining up to get the embossing folders and such.
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Old 04-13-2007, 07:21 AM   #12  
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Get a good selection of hybrid inks....pallete, versamagic, brilliance, and some of the other sought after ones.
I would like to see ATG refills available in more places....maybe the guns as well.
The card candy little micro diamonds like amuse makes.....
stickles of course
and along with what everyone else said, shipping deals.
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Old 04-13-2007, 07:25 AM   #13  
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bulk cardstock especially textured. Bazzill is my fave.
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Old 04-13-2007, 07:46 AM   #14  
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Good cardstock, scalloped punch shapes, reliable cutting tools and good adhesives, unusual embellishments and reasonable shipping - occasional specials or coupons would be nice too.
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Old 04-13-2007, 08:34 AM   #15  
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scalloped punches in all sizes!!!
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Old 04-13-2007, 08:59 AM   #16  
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I would like you to make sure you have a clear button to click for your products to buy on your opening page of your webstore. Some webstore I look all over before I locate where their products are. You know what I mean!! I sometime think its just me.
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Old 04-14-2007, 06:18 PM   #17  
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I am keeping track of all you ladies great ideas
Oh and to the person ( you know who you are ) who sent a PM thanks so much! What a nice and meaningful thing to say. Lisa
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Old 04-14-2007, 06:23 PM   #18  
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As a newbie to non-SU items, I'll share with you what motivates me to purchase from some of the gals here who have online stores. Yes, some stamps have a certain appeal, but when they show me techniques and different examples of how to use something, that really helps me understand that spending money to buy that item has value beyond a single project. I hope that helps!
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Old 04-14-2007, 06:24 PM   #19  
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Please devise an APO Friendly shipping policy... Shipping USPS Priority Mail should be standard for APO addresses at standard prices... If you have ANY questions about APO shipping and my good/bad experiences with it, by all means PM me... I'd love to ensure you're covered... Military familes are huge scrappers 'n stampers and need access to online companies with fair shipping policies... Good Luck w/ your new venture!
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Old 04-15-2007, 03:48 AM   #20  
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I have just bought the Fancy Pants - Bella Brush and Pollen Dust. They are huge stamps some are 6" across. So I'm looking for a scrubber that will clean them. A bigger scrubber.
Thanks Kathy
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Old 04-15-2007, 09:11 AM   #21  
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BUMPING!
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Old 04-15-2007, 11:50 AM   #22  
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Thanks ladies I am soaking it all in and my hubby and I are "hashing" over all the posts prior to going through and making our purchases from manufacturers. I appreciate all your comments. lisa
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Old 04-15-2007, 01:42 PM   #23  
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Something I really appreciate in online stores is little blurbs from real artists about the pros/cons of this adhesive or that organizer, etc. Just helps me feel like I'm getting a more "real feel" for the product.

Also, I would say unique embellishments!! I can never have enough of those!

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Old 04-15-2007, 02:30 PM   #24  
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Envelopes! Envelopes in size 5 1/4 x 7 1/4 inches to fit a 5 x 7 card. I am paying 15 cents a piece for these envelopes now when I can find them. Would buy in larger quantities if I could order them. Also envelopes in colors in that size and also for the quarter fold card.

Punches also. Good ones are hard to find in stores.

Just go to a Hobby Lobby or a A C Moore store to see what they don't have in their stamping departments. They don't have that much really.

Red Line tape in sheets. Hard to find in sheets but you can find the rolls. Sheets are better for doing the beaded pens.

Ribbons in pretty dots or patterns.

Niki
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Old 04-17-2007, 08:02 AM   #25  
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Bumping for more ideas we go through these each night
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Old 04-17-2007, 08:21 AM   #26  
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FREE or at least super low shipping. I live an hour from a decent craft store so I prefer to order online, but it almost makes it worth the drive with some of the shipping charges I see. Figure out how to make your shipping reasonable and more people like me will probably shop frequently!
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Old 04-17-2007, 09:08 AM   #27  
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Quote:

Originally Posted by NIKI
Ribbons in pretty dots or patterns.
I think ANY GOOD SELECTION of ribbon would be nice. And I also agree with the shipping. Papers - GOOD variety.
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Old 04-17-2007, 03:42 PM   #28  
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Quote:

Originally Posted by canben
I think ANY GOOD SELECTION of ribbon would be nice.
I'm just wondering about the ribbon suggestions; are you guys thinking more the Basic Grey ribbon sets, or 4-yard rolls, or selling by the yard, or...? I personally find the BG ribbon sets more expensive than I care to purchase, especially when I can't see it that well online (the pix are always very small, and show the whole set of ribbons at once which makes it harder to get a sense of what the ribbon is like). Just wondering how other crafters prefer to buy their ribbon online!
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Old 04-17-2007, 03:47 PM   #29  
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Quote:

Originally Posted by Candle Lisa
Figure out how to make your shipping reasonable and more people like me will probably shop frequently!
This is very important to me as well. I only order extremely rarely from places like CreativExpress that has a minimum shipping cost of $9, or ATRS that seems to have a minimum shipping cost of $5 and only occasionally has shipping specials. I consider ordering much more frequenly from places that have free shipping with a $35 order, or places that will give you free shipping codes with every other order or something like that.
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Old 04-17-2007, 04:41 PM   #30  
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Free shipping gets me ALL the time. I can't tell you how many times that I see things I like, but decide it's not worth the cost w/ shipping. I then decide I'll check out Michael's, etc. to see if I can get it in person.

Also, as a newer person with the stamping and with SCS, I find I am heavily influenced by what trend I'm seeing in the gallery. Seeing how the Giga's went and Bellas took off, can't help but think much was motivated from what we were seeing those amazing artists put on the gallery.

Keep us posted!
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Old 04-18-2007, 05:47 AM   #31  
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Quote:

Originally Posted by Mahloumel
I'm just wondering about the ribbon suggestions; are you guys thinking more the Basic Grey ribbon sets, or 4-yard rolls, or selling by the yard, or...? I personally find the BG ribbon sets more expensive than I care to purchase, especially when I can't see it that well online (the pix are always very small, and show the whole set of ribbons at once which makes it harder to get a sense of what the ribbon is like). Just wondering how other crafters prefer to buy their ribbon online!
I would say 4yd per roll. It doesn't have to be name brand, but a good variety - dots, stripes, ALL different colors!
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Old 04-19-2007, 01:00 PM   #32  
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Old 04-19-2007, 01:09 PM   #33  
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Quote:

Originally Posted by Jenmouer
low cost or free shipping with a low minimum order(like $25)....I am more apt to buy from a webstore if I don't have to pay additional shipping....I have actually not bought from webstores because on my $25 order they wanted $6.95 or $8.95 in shipping...
I totally agree...shipping costs is the thing that keeps me from ordering from most on-line companies. I realize that it costs them to send stuff to me, but I feel the a lot of companies charge over-inflated costs for shipping...JMHO
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Old 04-19-2007, 01:19 PM   #34  
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I am new to buying non-SU items, so I don't have that much to contribute. However, I would be interested in Sakura Pens and Prima Flowers. Scalloped punches would be great, too.
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Old 04-19-2007, 01:25 PM   #35  
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I prefer to buy from sites that have PayPal as an option for purchasing items. (And actual shipping costs.) I use PayPal as my "mad money" account.



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Old 04-19-2007, 01:50 PM   #36  
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I ditto the earlier threads about low or free shipping. If I have a $20 order and see that I need $25 to get free shipping, I order enough to hit that mark.

I also agree with adding samples to your site, having really good pictures that are super easy (one click away or less) to access enlargements of for each product, good detailed accurate descriptions of the product (including the amount, number of units, weight of the paper, size, etc...) and include, if you can, ways to use it, links on product pages that link you to what else you might like if you like that product, and making the price obvious. A certain site that I visit but have never ordered from makes you add things to your basket to see the sale price. I hate that. I also love user comments/reviews, although those will take you a while to build up as you get more customers. Those reviews have both kept me from buying bad products and made me buy others that I was curious about but hadn't truly considered.

One of my absolute favorite smaller online stores is Impressrubberstamps.com. I love the way they display their goods. Their site is just so darn pretty. They also package some of their own embellishments (such as the gems that I just got in the mail yesterday and buckles I've gotten before). They package some into smaller packages so you can try something cheaper than it would be if you had to buy the entire package. They also do something I absolutely love (besides ship super fast) - they send a thank you note with every order. This does two things - (1) makes me smile and think that I should shop there more, and (2) shows off their products as they stamp their own cards. Got one yesterday that I'm totally digging the flower stamp on and may just go back and order it with my next order.

Congrats on your store and make sure to tell us about it when it's up!
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Old 04-20-2007, 05:38 AM   #37  
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Old 04-20-2007, 06:05 AM   #38  
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I also like it when stores show how many of an item they have left so that when they don't have it anymore in stock, it shows "out of stock."

Like this store (showing their Cuttlebug page):
http://embellish-online.com/catalog.php?category=33

I've heard others' frustrations regarding ordering from Joanns.com and finding much later that the item they wanted was out of stock, etc. Or, if you are taking pre-orders, then specify that as well. I don't mind having to wait for an item as long as I know ahead of time. (And I have a bad memory, so getting something in the mail that I've forgotten is like a present!)

I also like to have the option to display "all" of a particular category instead of having to click the "next" button to see the next ten items displayed. I have high speed internet so loading images isn't a problem. Having to click with the mouse buttons bugs me sometimes.

Having a search feature is also a plus for me. If I can't do a search for an exact item and have to wade through a mass of products frustrates me. Although as long as the navigation is clear, it isn't so bad. Like the Provocraft.com site. Click on Cuttlebug, then select what category within this selection (A2 folders, etc.). Or CreativExpress.com. Click Shop, then a category (Cuttlebug, Coluzzle, etc.), then a sub-category.

So I guess I'm not really giving you product wants, just functionality wants. With so many online stores out there, if I don't like how one is set up, I go somewhere else.

Kimberly
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Old 04-20-2007, 06:17 AM   #39  
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stardust pens
mono multi
duck adhesive
atg gun and refills
distress pads
acrylic blocks
brads in single color packs
bazzill cs
BG paper & coordinates
Crate paper " "
Cosmo Cricket " "
naked chipboard
chipboard sheets
rubons
zippie bags of various sizes
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Old 04-20-2007, 07:02 AM   #40  
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Quote:

Originally Posted by uffdastamper
I would say unique items in those catagories.... The other thing would be fast shipping.... I know you asked about items, but shipping and customer service are so important to me when ordering online. Which does have to do w/the items you sell ~ if there is an online store that has what others have, but has good customer service and a fast turn around time, I'd order from that company over and over again. Not sure if that makes sense???
I agree with this post wholeheartedly. I appreciate the on-line stores that give you information about whether the items are backordered before you place the order and clear shipping info as well.

Customer service/great communication is high up there because one can almost always find another store with the same goods.
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