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Old 02-13-2009, 04:19 PM   #1  
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Default LuminArte

I just received an email from LuminArte indicating they are having a giant sale because they are going out of business. Time to stock up on twinkling H2O's! Here is what the email says:


Going out of business Giant Sale
40% off
Newsletter Subtitle
Month Year

Thank you for your business over the years!!
You have meant the world to us!

Times Are Tough
Dear Customers~
We at LuminArte have had such a wonderful time with you! Your Fantastic ideas, artwork, continued appreciation...we will miss you terribly! Our thoughts are with you during these difficult times, and we hope you will continue using color to express yourselves, making hand made gifts, cards and all of those other creative ideas you have come up with over these years.Let's all keep our spirits up, and create, create, create...using brilliant colors to communicate our hearts!

40% Off
We want you to stock up on supplies, so the beauty you create, with our products,
can last for a long time
Offer expires when product runs out...hurry up with your orders...stock up!!!
We will fill every order we can!
Thank you again for all of your business over these years...your kind appreciation, and optimistic attitudes!
We will miss you...
With all kind thoughts,
The Staff at LuminArte Inc
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Old 02-13-2009, 05:13 PM   #2  
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Wow, I wish them well. I really like my Twinkling H20s, but have to admit that they last forever and I think I haven't bought any new ones in several years.
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Old 02-13-2009, 05:19 PM   #3  
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Quote:

Originally Posted by Joan BView Post
Wow, I wish them well. I really like my Twinkling H20s, but have to admit that they last forever and I think I haven't bought any new ones in several years.
You're right, they do last forever.
At 40% off I am considering getting some new colors.
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Old 02-13-2009, 05:20 PM   #4  
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Is there a coupon code for the 40% off? I can't find any reference to it on the site.
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Old 02-13-2009, 05:24 PM   #5  
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Quote:

Originally Posted by Cal Bear StamperView Post
Is there a coupon code for the 40% off? I can't find any reference to it on the site.
I had emailed them about that and the reply was to go ahead and place the order the 40% will come off when processing. I haven't placed an order yet to know for sure how it works.
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Old 02-13-2009, 05:24 PM   #6  
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bummer... thanks for the heads up... is there a coupon code?

never mind - I just saw your response.
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Old 02-13-2009, 05:30 PM   #7  
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Quote:

Originally Posted by bethvbView Post
I had emailed them about that and the reply was to go ahead and place the order the 40% will come off when processing. I haven't placed an order yet to know for sure how it works.
Ok thanks, I'll try that. I'll post once I know if it worked.
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Old 02-14-2009, 10:12 AM   #8  
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Wow.....this is a blow to the craft world.....don't you think? I love their products and it is so sad to see them go.
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Old 02-14-2009, 10:32 AM   #9  
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I just tried to place an order, went all the way to the end. Big order I love twinkling H2O's, and no 40% discount.
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Old 02-14-2009, 11:17 AM   #10  
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I did the same thing so I emailed them but did not get a response yet.

Quote:

Originally Posted by laffourView Post
I just tried to place an order, went all the way to the end. Big order I love twinkling H2O's, and no 40% discount.
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Old 02-14-2009, 11:21 AM   #11  
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I just got off the phone with another business. They are taking orders and offering their Luminarte products at 50% off. You get free shipping if your discounted order total if $80 or more....BUT....you have to ask for that. Here is their site. http://www.morethanmemoriesonline.com/index.cfm

They said that you should call you order in. You can get any of the Luminarte products (some size restrictions) that Luminarte lists on their website even though More than Memories doesn't list them on their site or list them as out of stock. They are placing their order on Friday so call them quick!

The gals are very sweet!
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Old 02-14-2009, 11:40 AM   #12  
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Yikes!!! I love my H2Os.
I guess that's why I never got an answer when I emailed recently about having had the wrong colours in some sets that I got.
Better order me some single 10ml pots in my favourite colours.
Thanks for the heads-up.
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Old 02-14-2009, 12:54 PM   #13  
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How do the Twinkling H20's compare with the new Shimmerz? I have a few colors of Shimmerz, but no H20's.
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Old 02-14-2009, 01:47 PM   #14  
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Quote:

Originally Posted by laffourView Post
I just tried to place an order, went all the way to the end. Big order I love twinkling H2O's, and no 40% discount.
The email I got from Courtney at LuminArte when I emailed her last night looking for a coupon code said:

Go ahead and place your order...we will take the 40% off when processing...

So I have placed an order, the discount has not been reflected - yet - I really hope I can trust her email and eventually the discount will come through. I'll let you know what happens.
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Old 02-14-2009, 02:03 PM   #15  
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THANKS for this update! I LOVE my H2O's! I will need to check out this sale....I will miss them!

It's so sad that so many businesses find that they can't keep up! I will miss this company and their products!
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Old 02-16-2009, 06:13 PM   #16  
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I still haven't heard back from my email to Luminarte and the missing discount. Maybe they are closed today due to the holiday.
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Old 02-17-2009, 12:25 AM   #17  
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Subscribing... since I placed a large order tonight.
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Old 02-17-2009, 03:14 AM   #18  
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I received an email back that the 40% will be taken off when processing, fyi.
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Old 02-17-2009, 06:21 PM   #19  
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Subscribing...I want to place an order but want to make sure it really is 40% off.
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Old 02-17-2009, 07:12 PM   #20  
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Their website now announces the 40% off.
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Old 02-18-2009, 05:52 AM   #21  
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Default Same gossip here

Over the big Pond hears the same news, no more twinkling H2o's also hear CB in same boat is this true?
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Old 02-18-2009, 06:38 AM   #22  
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I just placed an order and the 40% didn't get taken off on the order page. They say they will do it manually if the cart does not do it. I just recieved an e-mail confirmation of my order and nothing has yet been taken off. I am assuming they have not gotten to work yet since the company address shows California.

I ordered all 7 of the 24 Twinlikng H2O packs. With 40% off it comes to $1 a pot. I already had about 60 colors, but didn't feel like going through and figuring out what to not get so I'll have a few extras! I wanted to place my order before they got sold out. I love the twinkling H2Os. What is everyone else getting?
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Old 02-18-2009, 07:21 AM   #23  
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Hearing that they're closing their doors makes me sad. I love LuminArte....
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Old 02-18-2009, 07:59 AM   #24  
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I ordered some more of the iridescent colours, as I use them a lot. And one set, and a good few single pots that I knew I would be ordering soon anyway. But that was Sunday or Monday, and I certainly haven't got a confirmation email yet . Nor a reply to the email I sent customer services just last week...
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Old 02-18-2009, 08:11 AM   #25  
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As far as the kits, how long will the mini ones last? Also, what kit do you think has the best "use alot" colors?

Thanks!
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Old 02-18-2009, 08:55 AM   #26  
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The mini pots are a lifetime supply for me. Very little goes a long way since you get a solid piece of watercolors. I can't help with most used colors other than the metallics kit and the irridescent kits are very useful.
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Old 02-18-2009, 09:14 AM   #27  
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I had sent Leslie (the owner) an e-mail wishing her the best and here was her reply
***********
Dear Ann, Thank you so much for your kind words,There is a possibility the products may re-emerge. I'm not done designing products, so Ill is back.

Dreaming in Color

Leslie Ohnstad
President Creative Director
*********************

I guess that is encouraging to say the least!
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Old 02-18-2009, 09:32 AM   #28  
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Quote:

Originally Posted by Shopping DivaView Post
As far as the kits, how long will the mini ones last? Also, what kit do you think has the best "use alot" colors?

Thanks!
I think it really depends on your preference, because there are some very pastel colours which I have never even bought, but other people love.
The skin tone sets are a good all rounder.
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Old 02-18-2009, 09:36 AM   #29  
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It so hard to tell the colors when you can't click on the link. I was looking at the 24 set. I want it to include the primary colors, some jewel tones, some pastels and maybe a couple metallic. Can anyone help me out, if you have them?

Thanks!
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Old 02-18-2009, 02:29 PM   #30  
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I looked at the 24 piece sets too, but couldn't decide which set. Finally decided to pick up four different 6pc sets instead--That way I picked the colors I wanted most. The difference was only a couple dollars more and I think I'll get more use of the colors I picked.
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Old 02-18-2009, 05:05 PM   #31  
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How much is shipping?
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Old 02-18-2009, 05:13 PM   #32  
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Quote:

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How much is shipping?
Shipping info isn't on the confirmation email. It just indicates they ship by USPS, by weight.
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Old 02-18-2009, 05:29 PM   #33  
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Question I didn't see anything about LuminArte going under!

I Just got off the LuminArte website and I didn't see a thing about them going out of business or having any kind of sale. Am I miss something here? Am looking at the right website?


Just thought I had better ask.
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Old 02-18-2009, 05:52 PM   #34  
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Just go off the site, and they talk about it. Did you go to LuminArte Inc?
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Old 02-18-2009, 05:59 PM   #35  
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i placed an order this am..no discount but i got confirmation on my order with the total still as is no discount as of yet i did email the lady back(Courtney) asking about it i will keep you posted
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Old 02-18-2009, 08:15 PM   #36  
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Shipping is free on the More Than Memories site when you are over $80 and you ask....their order goes in Friday!
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Old 02-19-2009, 03:28 AM   #37  
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Courtney did email me back to confirm the discount WILL be taken off, FYI.
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Old 02-19-2009, 03:44 AM   #38  
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So, I emailed yesterday after seeing that people here had got confirmation emails.
And I still have no confirmation email OR a reply to the one I sent yesterday...
And I wish I knew was I getting the colours I hope for, or anything at all.
Checked my junk folders, too. Just no replies. I know they must be busy with the sale, just wish I'd hear. I was using the [email protected] address, so have you all been using the direct one for Courtney?
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Old 02-19-2009, 08:27 AM   #39  
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I received a confirmation, but the discount wasn't taken off, so I e-mailed them back and have not received a response yet (I placed the order yesterday).
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Old 02-19-2009, 08:38 AM   #40  
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When you sign on to LuminArte's website, scroll down to the bottom, and you will see their phone number. I called them yesterday asking about the shipping charges and 40% discount. The shipping charges vary, and can be anywhere from $5 to $10. The 40% discount will be taken off when they have the order in hand, and enter it manually in their system.
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