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? for demos...As I am TAC I don't know where to ask it...
...so here goes anyway...
I hope here is an OK forum to ask.
Yesterday, I sent out my usual monthly newsletter to my customers via email. All of my friends, family and stampers with AOL email addresses came back delivery failure. I have never had a problem like this in over two years of sending a monthly newsletter. I can not figure out what went wrong and did it go wrong on hotmail (I am on hotmail) or AOL...That is the background...
My question for other demos from any company is:
Do you use a email service like constant contact?
If yes what service do you use?
How do you like it?
What does it cost?
I know SU recently offered an email service for demos. I am sure lots of you have that service now...but have you had other services in the past?
I need to figure something out...I have about 35 AOL email addresses that for some reason are not getting my newsletter. YIKES, what a headache.
Thanks so much in advance for anything you are willing to share. I really appreciate all that I learn here from demos and customers of every company.
...so here goes anyway...
I hope here is an OK forum to ask.
Yesterday, I sent out my usual monthly newsletter to my customers via email. All of my friends, family and stampers with AOL email addresses came back delivery failure. I have never had a problem like this in over two years of sending a monthly newsletter. I can not figure out what went wrong and did it go wrong on hotmail (I am on hotmail) or AOL...That is the background...
My question for other demos from any company is:
Do you use a email service like constant contact?
If yes what service do you use?
How do you like it?
What does it cost?
I know SU recently offered an email service for demos. I am sure lots of you have that service now...but have you had other services in the past?
I need to figure something out...I have about 35 AOL email addresses that for some reason are not getting my newsletter. YIKES, what a headache.
Thanks so much in advance for anything you are willing to share. I really appreciate all that I learn here from demos and customers of every company.
Inky Hugs
Risa
I use Constant contact but for my last newsletter all of the Aol adresses bounced for me in constant contact as well.
...so here goes anyway...
I hope here is an OK forum to ask.
Yesterday, I sent out my usual monthly newsletter to my customers via email. All of my friends, family and stampers with AOL email addresses came back delivery failure. I have never had a problem like this in over two years of sending a monthly newsletter. I can not figure out what went wrong and did it go wrong on hotmail (I am on hotmail) or AOL...That is the background...
My question for other demos from any company is:
Do you use a email service like constant contact?
If yes what service do you use?
How do you like it?
What does it cost?
I know SU recently offered an email service for demos. I am sure lots of you have that service now...but have you had other services in the past?
I need to figure something out...I have about 35 AOL email addresses that for some reason are not getting my newsletter. YIKES, what a headache.
Thanks so much in advance for anything you are willing to share. I really appreciate all that I learn here from demos and customers of every company.
Inky Hugs
Risa
Did you try resending your newsletter today? I had problems with sending to AOL yesterday. I am glad you mentioned this, I would have given up on sending mine.
I use Elite email for my newsletters. The first 1,000 are free and then it is $10 per 1,000. You can track every one sent. You can see opens, click throughs, bounces, etc. There are several templates and they are easy to use. Oh, and you can add several pictures too.
You should check out Paper Wings. It is a gathering place for Angels.
__________________ Lisa -
Married my sweetheart 1-26-02 Mommy to Hunter 9-3-04 & Hailey 7-26-06
Almost any mail service will bounce back mail as suspected SPAM attempts if it gets too many from the same source all at once. This even happened to someone trying to email something to a group of people at work, since they all had the same @company.com.
It's not anything to do with the From address or service you are using...it has everything to do with the server on the receiving end and how it decides something is a SPAM attempt.
Just keep trying. If they still do not go through you may have to split them up.
ditto meerkat - AOL is a stickler when it comes to flagging something as SPAM...if it perceives it as SPAM it will flag it - you may want to try chopping your mail into different sections of people - so if you are trying to send it to 60 people in the TO section that might be too many for AOL and it flags it...
Try separating your list into 2 or 3 different groups and just send each group one at a time.
I know my work one has a threshhold - so if someone trys to send me a "group" e-mail with more than 35 or 40 e-mail addresses I won't get it at all - it will give a bounce back message to the person who sends it
__________________ Jenni -Happy SU Demo - MY GALLERY & MY CHAOTIC LIFE One kid makes you a Parent - Two makes you a Referee
The thing is, I only have 6 AOL addresses on my list, and they've always gone through before, but last week they all bounced. So I think AOL is having some issues.
Almost any mail service will bounce back mail as suspected SPAM attempts if it gets too many from the same source all at once. This even happened to someone trying to email something to a group of people at work, since they all had the same @company.com.
It's not anything to do with the From address or service you are using...it has everything to do with the server on the receiving end and how it decides something is a SPAM attempt.
Just keep trying. If they still do not go through you may have to split them up.
I only tried to send one personal email to an AOL address yesterday and it bounced back both times I tried to send it. I sent it again this morning and (fingers crossed) it has not come back yet. Maybe AOL had a cough yesterday?
__________________ Lisa -
Married my sweetheart 1-26-02 Mommy to Hunter 9-3-04 & Hailey 7-26-06
I use Constant contact but for my last newsletter all of the Aol adresses bounced for me in constant contact as well.
Diane
What are you going to do now? Is it easy to try again with Constant Contact? I can hardly get email to go through to friends I email all the time on AOL now. EVERYTHING is bouncing back to me! OK, I am exagerating...every other email I send, at least 1/2 are coming back if they have AOL addresses. I am so frustrated.
Thanks for your feedback...I knew I would get good info here!
Inky Hugs
Risa
Almost any mail service will bounce back mail as suspected SPAM attempts if it gets too many from the same source all at once. This even happened to someone trying to email something to a group of people at work, since they all had the same @company.com.
It's not anything to do with the From address or service you are using...it has everything to do with the server on the receiving end and how it decides something is a SPAM attempt.
Just keep trying. If they still do not go through you may have to split them up.
Not necessarily true. There are companies that can be used for a price to send out marketing email in large batches without it getting picked up as spam. We use them where I work for marketing. It could either be AOL or the service you use causing the problem. Perhaps AOL made a change and it is now affecting their users and the email they recieve. It may take a few days to be resolved depending on what it is. Good Luck.
That happened to me many years ago with AOL. They even shut down my service telling me I was sending SPAM. I called and explained and they told me to send the e-mails out in list of less than 25 each. It was a pain!! I did this for a long time sending as many as 15-20 groups of 25 addresses. Then I got smart and send through Constant Contact. I love it and wish I would have changed a long time before I did. Blessings
__________________ Rita Kegg Independent Demonstrator TAC
Visit my web site
Thanks so much everybody! I have learned quite a bit from the responses here!
Rita,
That is exactly what I do! I send many groups of 30-35 email addresses! Maybe it is time for an email service.
Inky Hugs
Risa
? for demos...As I am TAC I don't know where to ask it...
