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One of my co-workers is a CM consultant. She was telling me how much it irks her that she can "see" her order sitting at the warehouse here in town on a Friday and just KNOW she won't get it until Monday.
Also, her driver lives around the corner from her. She said she is sure he comes home for lunch only on the the days she has a package coming -- just to see her squirm as he passes her by.
She just told me this story the other night and I had to laugh because of all the stories I have seen here. Thus far all my deliveries are scheduled on a Tuesday or Thursday so I have not had a "miss" yet.