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Old 12-18-2016, 08:57 AM   #1  
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Question Distress markers dried up?

I am SO disappointed with these- have had them about 8 months, unopened in the package. Got them out yesterday to use- totally dried up!! Has this happenened to others and is there any way to "rehydrate" them? If not, I'm done buying Tim Holtz stuff...
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Old 12-18-2016, 04:36 PM   #2  
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Ranger Ink has outstanding customer service. If I were you, I would contact Ranger Ink regarding your problem with the Distress markers.

One possibility for them being dried out (ink not evenly disbursed) is that the markers have been stored vertically. DIstress markers must be stored horizontally per t!m holtz,

And a side note: when you do have juicy Distress markers, you have to be sure when you use them and put the marker cap back onto the marker to be sure none of the black plastic on the marker is showing. If the black plastic is showing, the marker cap is not on properly and the markers will dry out for sure.

HTH.
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Old 12-18-2016, 05:14 PM   #3  
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I have a few. They've been stored horizontally and capped tightly, and the same thing happened to 2 of mine. I've read about the same thing happening to others, and Ranger didn't replace them. That's why I didn't bother contacting them. I won't be buying any more Distress Markers.
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Old 12-18-2016, 07:57 PM   #4  
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Quote:

Originally Posted by ScrapjannyForums at Splitcoaststampers
I have a few. They've been stored horizontally and capped tightly, and the same thing happened to 2 of mine. I've read about the same thing happening to others, and Ranger didn't replace them. That's why I didn't bother contacting them. I won't be buying any more Distress Markers.
This is the first time I've ever heard of Ranger not being helpful. I'm very surprised. Sorry to hear this.
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Old 12-19-2016, 02:39 AM   #5  
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If you can't get a replacement, I have had really good luck reinking my markers with
refills. I just put a drop or 2 on the nib and let lit sit for a bit. The go back and do it again. if you can pull the tip out without harming the marker I put several drops in the barrel. Let the marker sit horizontally. Not too much refill or you will have a ruined messy marker. Don't ask how I know ;-p
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Old 12-19-2016, 07:44 AM   #6  
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Quote:

Originally Posted by bdeyes9Forums at Splitcoaststampers
If you can't get a replacement, I have had really good luck reinking my markers with
refills. I just put a drop or 2 on the nib and let lit sit for a bit. The go back and do it again. if you can pull the tip out without harming the marker I put several drops in the barrel. Let the marker sit horizontally. Not too much refill or you will have a ruined messy marker. Don't ask how I know ;-p


Thanks! I'll try that for the colors that I have refills for. I have to get more refills anyway for my ink pads. The Distress ink pads don't seem to dry out quickly at all.
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Old 12-19-2016, 10:47 AM   #7  
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Spritzing Ink Refresher on a craft mat and then scribbling the marker in it will re-hydrate. The ink refills are not the same formula. I always contact the manufacturer when I have a defective product, over the years Ranger Ink has replaced many things - even a heat gun.
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Old 12-19-2016, 12:24 PM   #8  
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Ranger has replaced products for me over the years when I had a problem. Overall, considering how many Ranger products I own, I have had very few issues, but when I did have an issue, Ranger was there for me.

Once Ranger even replaced some perfect medium pads that I had that were literally years old and had gone 'bad'. Amazing!!
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Old 12-19-2016, 12:47 PM   #9  
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Default Worth a try

I will contact Ranger and see what happens- certainly can't hurt! The markers were stored horizontally and unopened.
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Old 12-21-2016, 07:17 PM   #10  
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Quote:

Originally Posted by mof118Forums at Splitcoaststampers
I am SO disappointed with these- have had them about 8 months, unopened in the package. Got them out yesterday to use- totally dried up!! Has this happenened to others and is there any way to "rehydrate" them? If not, I'm done buying Tim Holtz stuff...
Check this out this video on YouTube

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Old 10-24-2019, 07:04 AM   #11  
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Quote:

Originally Posted by mof118Forums at Splitcoaststampers
I will contact Ranger and see what happens- certainly can't hurt! The markers were stored horizontally and unopened.
did you contact Ranger about the issue? Just as you, I am so disappointed in the markers...
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Old 10-25-2019, 05:47 AM   #12  
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Quote:

Originally Posted by ellieknolForums at Splitcoaststampers
did you contact Ranger about the issue? Just as you, I am so disappointed in the markers...

My LSS stopped carrying them because of the drying problem. Some of mine dried out t. The one “miss” in the Ranger Distress line. (The post you quoted is from 2016 - which is fine - so the OP’s problem has likely been solved or she moved on).
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Old 10-25-2019, 11:20 AM   #13  
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To OP: Can you update us on what happened?
My first thought was that the seller had them on the shelf for a long time before you bought them.
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Old 10-25-2019, 11:32 AM   #14  
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Quote:

Originally Posted by harvestmoonForums at Splitcoaststampers
To OP: Can you update us on what happened?
My first thought was that the seller had them on the shelf for a long time before you bought them.

My take is this is an issue in general - at least as of a year+ ago - so many people have complained, in real life and on line. My LSS doesn’t have room to stock items for long periods and it happened to those she had - which is why she stopped carrying them.

The OP’s post is from almost three years ago so unless she subscribed she might not see your question?

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Old 10-25-2019, 11:49 AM   #15  
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I refilled a few with a reinker, but still consider sending a complaint to Ranger.. I have cheaper markers which still write after many more years I have the DM's. It's not that they are dry now... they have been for a while, and I did not use them anymore. I am reorganizing my studio, and decide I would toss them, but then thought: no, this is just not right.. I am part of a Yahoo group where we might send a message from all the 'complainers' .. I am pretty sure we will not be compensated, because: yes : there is the refreshener. For a good quality marker you don't need a refreshener as far as I am concerned.
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Old 11-15-2021, 05:03 AM   #16  
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The number one method to keep your dry erase markers from completely drying out first is to always store them with the lid on and never leave it in the open air.
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Old 11-15-2021, 07:39 AM   #17  
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Quote:

Originally Posted by mimirichmanForums at Splitcoaststampers
The number one method to keep your dry erase markers from completely drying out first is to always store them with the lid on and never leave it in the open air.
Yes, of course. If I thought it was my own fault that they'd dried up, I wouldn't even bother asking. I have the Promarkers now, bought them second-hand and they are marvellous, so juicy, and older than my distress markers. AND they are way cheaper than the distress marker, so distress markers are a no go for me. I will never ever buy them again. There are a looooot of people complaining about them, but Ranger does not care.
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Old 11-15-2021, 11:01 AM   #18  
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I actually pitched most of mine in the trash years ago, I buy the colors as pads and re-inkers and that works for me. I think its the lack of humidity where I live and or the formula of their inks. I have SU markers that are decades old that still work go figure.
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Old 11-15-2021, 11:40 AM   #19  
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Quote:

Originally Posted by JBgreendawnForums at Splitcoaststampers
I actually pitched most of mine in the trash years ago, I buy the colors as pads and re-inkers and that works for me. I think its the lack of humidity where I live and or the formula of their inks. I have SU markers that are decades old that still work go figure.
Yes.. I think I will give them to charity.. I do not use them anymore.. Every time I tried to use one I gave up when it was dried up, and thought .. why bother to use them. It's sad... Ranger des not respond to my complaint anyway. If they can sell they are very quick, if they have a complaint they're not. sad.
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Old 11-16-2021, 07:28 AM   #20  
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I threw mine in the trash many years ago for this very reason ... just dried right up
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Old 11-18-2021, 03:16 PM   #21  
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harvestmoon- I bought them at Hobby Lobby with a coupon, I would have thought they would be replenishing their stock frequently at that time as they were very popular. I finally threw them in the trash! Definitely a fail in my book!
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Old 11-28-2021, 04:58 AM   #22  
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If you store your markers in the same way as acrylic paints are stored, you will get the best results. It's easy since all you need to do is find a cool, dry location.
When not in use, store your marker upside down to allow the ink to run into the tip. Of course, the lid must be closed.
It may seem odd to you, but putting your markers in the refrigerator makes them last longer. This is mostly advised for people who live in hot climates.
Always ensure that the lid or cap is securely fastened.
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