yikes Justine! we had a recent e-mail from someone about a broken lid, was that you? we haven't had anyone else report similar problems, so thanks for bringing this up.
what color was your mug? interestingly, some of the various colors have slightly different lids. perhaps the manufacturer has had problems as well.
at any rate, let us do something for you to make this better. if you paid full price for this second mug we can refund you, or perhaps even send you a replacement lid or two.
overall I'm very pleased with our mugs - they're attractive and do a great job of keeping stuff hot and cold. they're not spillproof, but that combo of great looking, insulating and spillproof proved impossible to find when we were searching out manufacturers.
at any rate, we'll find a way to make you happy. can't have ya distressed about your mug investment, this coffee stuff is serious business... ;^)
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- Daven
Needs a sig
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Anyone else have a problem with the SCS Travel Mugs????
