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-   -   "Thank you!" shout out to Consumer Crafts (https://www.splitcoaststampers.com/forums/announcements-f13/thank-you-shout-out-consumer-crafts-t557038.html)

BillieDee 07-05-2012 08:13 AM

"Thank you!" shout out to Consumer Crafts
I've been ordering the Spectrum Noir markers from Consumer Crafts for (*sigh*) the past few weeks. One of the packages in my latest shipment had a cracked and dried out marker. I emailed Consumer Crafts and they responded right away with an apology and request for name/address/etc and they will immediately replace the bad marker! YAY!

Bad news travels fast. We have to be proactive about sending out good news ;)

ukeedays 07-05-2012 08:16 PM

Great customer service, thanks for sharing!

BillieDee 07-09-2012 07:20 PM

Today I received my replacement marker. Kudos!

sprtchick 07-12-2012 12:05 PM

Love companies with superb customer service.
Hi Billie..

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