In the Forums

Register

Today's Posts

Search

Get the Weekly
Inkling
newsletter





Previous Issues

Get Social

Splitcoaststampers on InstagramLike Splitcoaststampers on FacebookFollow Splitcoaststampers on TwitterPit Splitcoaststampers on Pinterest

Sponsored Ads


 
Splitcoaststampers.com - the world's #1 papercrafting community
You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?

Join the party at Splitcoaststampers today!

Reply
 
Thread Tools Search this Thread Display Modes
Old 04-03-2010, 10:34 AM   #1
Kookie Creator
 
Join Date: Mar 2005
Posts: 355
Exclamation Michaels Coupon Policy SOP 404 effective 02-02-2010

A concerned store manager who asked not to be identified shared the actual policy from his manual with me in hopes that it would clarify Michaels policy for the thousands of SplitCoastStampers. I have the original from his book - he kept a copy.

STANDARD OPERATING PROCEDURE 404 - EFFECTIVE DATE FEBRUARY 2, 2010.

The policy says that "The acceptance of coupon discounts is limited to one coupon type per customer per customer per day.

"Type 1- %Off Any Regular Price Item (AORP)
Type 2-% Off Entire Regular Price Purchase (ERPP)
Type 3-% Off Entire Purchase (EP)
Type 4- Any Type Bonus Coupon (Bonus)
Type 5-Any Department Level Coupon (Department)
Type-6-Michaels Rewards Loyalty Card (Loyalty) discount"

So in general for most of us, it probably does mean that we can only use 1 coupon at a time if we have only Type 1 coupons: $Off Any Regular Price Item.

SharonK
skkirts is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-03-2010, 11:53 AM   #2
Matboard Maniac
 
Join Date: Feb 2007
Posts: 272
Default

Thanks, Sharon. That's helpful.

I just got back from there and noticed for the first time ever (at least on my local store) a sign that said they would accept competitor's coupons and would match advertised prices. That was a new thing for me.
michelle328 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-03-2010, 01:17 PM   #3
Insane Embellisher
 
eaparham's Avatar
 
Join Date: Jul 2008
Location: USA
Posts: 900
Default

Quote:
Originally Posted by skkirts View Post
A concerned store manager who asked not to be identified shared the actual policy from his manual with me in hopes that it would clarify Michaels policy for the thousands of SplitCoastStampers. I have the original from his book - he kept a copy.

STANDARD OPERATING PROCEDURE 404 - EFFECTIVE DATE FEBRUARY 2, 2010.

The policy says that "The acceptance of coupon discounts is limited to one coupon type per customer per customer per day.

"Type 1- %Off Any Regular Price Item (AORP)
Type 2-% Off Entire Regular Price Purchase (ERPP)
Type 3-% Off Entire Purchase (EP)
Type 4- Any Type Bonus Coupon (Bonus)
Type 5-Any Department Level Coupon (Department)
Type-6-Michaels Rewards Loyalty Card (Loyalty) discount"

So in general for most of us, it probably does mean that we can only use 1 coupon at a time if we have only Type 1 coupons: $Off Any Regular Price Item.

SharonK
Wasn't that pretty much the standard all along ? I'm sure some stores will continue to deviate from that policy, but in a worst case scenario, the coupons could be fewer and less often. And I wonder why it becomes an issue? Because of the stores that deviate and the customers that abuse the system. Nothing personal meant to OP,r anyone else in this thread, or anyone who enters the thread later, so please do not shoot the messenger
__________________
Well behaved women rarely make history.

StampinOnThePrairie my poor little bare bones blog - but come say Hi !
eaparham is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-03-2010, 02:36 PM   #4
Matboard Maniac
 
gbbecky's Avatar
 
Join Date: May 2007
Location: Green Bay, WI
Posts: 303
Default

you used to be able to use one micheals and one joannes at at time there. for me it is worth the drive out to joannes where you can use abunch of coupons at once
__________________
~Becky~
gbbecky is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-03-2010, 03:53 PM   #5
Sis
Insane Embellisher
 
Join Date: Dec 2005
Posts: 876
Default

We have always only used one....and I have to drive about 45 minutes. Seldom do they have two counters open...cause then I go through twice.
Sis is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-03-2010, 08:37 PM   #6
Gabfest Goddess
 
Cathy H's Avatar
 
Join Date: Jul 2005
Location: California
Posts: 7,111
Default

I could use one JoAnn's and one Michaels - now we'll see. . .
TFS
__________________
Cathy H

Meow is kind of like Aloha. It can mean anything.
Cathy H is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-03-2010, 10:51 PM   #7
Die Cut Diva
 
Join Date: Dec 2005
Location: North Carolina, USA
Posts: 3,920
Default

I got the scoop from my local Michaels Manager...

She said that there were 42 SELECT stores that held a LIMITED TIME competitor coupon plus 10% off. An example would have been a Joann's 40% could have been used for 40% plus 10% extra = total 50% off. And for a limited time, they would also accept a Michaels coupon for the same transaction, but not for the same item.

And now Corporate rules are one coupon per customer per day at face value only, no matter if it is a Michael's coupon or a competitor coupon.

That's what she told me...
teenastamps is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-04-2010, 03:53 AM   #8
Gallery Gazer
 
Tamidolphin's Avatar
 
Join Date: Aug 2006
Location: Oklahoma
Posts: 6,388
Default

This week I used a Joanns 50% and a Michaels 50% same transaction 2 items.
__________________
Visit my blog http://www.teamgingerbread.blogspot.com
Tamidolphin is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-06-2010, 10:47 AM   #9
Inking Addict
 
Suzanne Johnson's Avatar
 
Join Date: Jul 2008
Location: Snohomish, WA
Posts: 83
Default JoAnns & Michaels

I shop at both JoAnn's and Michaels and always with coupons. Both stores accept competitor coupons, usually only for items both stores carry though. Michael's often has more items I want, but they no longer accept coupons for books or magazines and they have that one coupon per day thing. JoAnn's will accept multiple coupons on one transaction as long as the coupons have different codes - so I use the ones I get in the mail, by email and from the newspaper all at once because even when the coupons are the same, they have different codes based on where I got them.
__________________
Suzanne Johnson
Stampin' Up! Sr. Supervisor
[email protected]
Suzanne Johnson is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-06-2010, 10:55 AM   #10
Stazon Splitcoast
 
sprtchick's Avatar
 
Join Date: Jan 2006
Location: Wait! Let me check my barcode.....
Posts: 14,073
Default

Our Michaels here and Joanns both take the competitors coupons and multiple coupons to boot. I used SIX coupons on my most recent visit to Michaels and have done this many, many times in the past.
blessings.
__________________
Amber Shaw
sprtchick is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-08-2010, 12:05 AM   #11
Compulsive Stamper
 
krystamc's Avatar
 
Join Date: Feb 2005
Location: Saskatchewan, Canada
Posts: 38
Default

The sad thing is that customers of M's have gotten used to always asking or using a coupon. Though Corporate's new policy is that the customer must bring in there coupon to receive the discount and this is when customer then gets upset with the cashier that they cannot give it to them. I just wish M's management would understand the harassment that is then forced upon there associate's to deal with. For sure many of the associate's do not get paid enough money to have to put up that kind of ignorance.
krystamc is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-08-2010, 05:38 PM   #12
Inking Addict
 
Suzanne Johnson's Avatar
 
Join Date: Jul 2008
Location: Snohomish, WA
Posts: 83
Default

I'm sort of confused - I have always always brought my coupon with me to M's and it has been years since they stopped having extra newspaper flyers on hand. Same for JoAnn's. Are there really people who go there without coupons and expect the store to still give them a coupon discount? Does that happen in any store? And how awful that they take out their frusration on the clerks who are just trying to follow policy and do their jobs!
__________________
Suzanne Johnson
Stampin' Up! Sr. Supervisor
[email protected]
Suzanne Johnson is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-08-2010, 10:26 PM   #13
Polyshrink Goddess
 
Join Date: Jul 2006
Posts: 694
Default

Quote:
Originally Posted by Suzanne Johnson View Post
Are there really people who go there without coupons and expect the store to still give them a coupon discount? Does that happen in any store? And how awful that they take out their frusration on the clerks who are just trying to follow policy and do their jobs!
Yep! All the time!!!
squirter is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-08-2010, 10:27 PM   #14
Polyshrink Goddess
 
Join Date: Jul 2006
Posts: 694
Default

Quote:
Originally Posted by krystamc View Post
I just wish M's management would understand the harassment that is then forced upon there associate's to deal with. For sure many of the associate's do not get paid enough money to have to put up that kind of ignorance.
Thank you for saying that!
squirter is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-08-2010, 11:29 PM   #15
Die Cut Diva
 
Join Date: Dec 2005
Location: North Carolina, USA
Posts: 3,920
Default

Well, it used to be that you could go in without a coupon, give them your zip code, and get the discount...

No wonder everyone is confused.

And sometimes things happen like the newspaper ad didn't get inserted into the paper a customer buys...so not everyone that comes in empty handed without a coupon planned it that way...just a thought...
teenastamps is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-09-2010, 12:12 AM   #16
Mad Swapper
 
Melissa Hannant's Avatar
 
Join Date: Mar 2007
Location: Santa Monica, CA
Posts: 1,695
Default

What is the Type 6 Loyalty Rewards Discount? I've never heard of that one? They own me some kind a loyalty discount for the thousands of dollars I've spent in there!
__________________
Melissa
Melissa Hannant is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-09-2010, 01:31 AM   #17
Pearl-ExPert
 
stigmom6's Avatar
 
Join Date: Jul 2004
Location: Litchfield Park, AZ
Posts: 2,042
Default

This may have already been said...I was is M's about a month ago and while at the register I overheard what looked to me like a General Manager type telling the staff that effective immediatly M's coupon policy is "One coupon per customer per day" They will still take competitors coupons but you can still only use one per day period.
__________________
Patti
stigmom6 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-09-2010, 09:58 AM   #18
Crimping Master
 
ccbooboo's Avatar
 
Join Date: Sep 2008
Location: Stamford, CT
Posts: 1,175
Default

Quote:
Originally Posted by Melissa Hannant View Post
What is the Type 6 Loyalty Rewards Discount? I've never heard of that one? They own me some kind a loyalty discount for the thousands of dollars I've spent in there!
Hi - This was a program that they offered to email subscribers last year. I joined with the glorious notion that I would save money on all those "little" purchases. I rarely use coupons on items $5 or less, so I thought in the long run this could be a good thing.

http://www.michaels.com/rewards/sign-in-form.htm

First of all, the program offered was not the same to everyone. My program was different than the one my Mom got. Also, once I signed up, they changed it on me. I would have to go back look to see what I thought my original deal was going to be. What I currently have and on the back of my card is 20% ERPP ( i think that means regualr priced items) and 60% off custom framing.

In conclusion, I would not sign up for the program again. The main reason being that I was not allowed to use the card if also using a Type 1 coupon. Therefore, I would have to plan special trips where I would only buy the "little" items and save the bigger purchases for trips with the 40% or 50% off coupons. That is too frustrating for me. I also seriously doubt I saved any money by joining the program. Yes, you did have to pay a fee like a memebership fee, so it only works if you think you will purchase beyond that fee amount.

BTW - hilarious when I do pull it out and the new employee has no idea what to do with it. Obviously, employee turnover is quite high at our store.
__________________
~Carrie~
ccbooboo is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-09-2010, 09:33 PM   #19
Pearl-ExPert
 
stigmom6's Avatar
 
Join Date: Jul 2004
Location: Litchfield Park, AZ
Posts: 2,042
Default

I signed up for the "discount program" at my store and got a card like the grocery club type card. It gives me an extra 10% off my purchases. That is when I remember to use it...
__________________
Patti
stigmom6 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-14-2010, 06:17 AM   #20
Stazon Splitcoast
 
Scraphappily's Avatar
 
Join Date: Oct 2004
Location: Michigan
Posts: 10,523
Default

Hit the Jackpot: so I was in Michael's (not one I typically go to) and I was searching my coupons for my Michael's coupon and I had a 50% Jo coupon, 40% Jo coupon and my 50% Michael's and the girl let me use them ALL! I was amazed but didn't argue the point for a second.
Scraphappily is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-14-2010, 06:22 AM   #21
Rubber Obsessor
 
doodlingdebbie's Avatar
 
Join Date: May 2009
Location: Indiana
Posts: 106
Default

I used to make the extra trip out to Michaels. Now, I basically stay at Joanne's and use multiple coupons. Of course, most of the coupons from Joanne's are 40% off a regular priced item. They seem to place on sale the items I am after and I get 30% off instead of 40 or 50. Oh well, it is better tha paying full price and I love coupons.
__________________
Art washes the dust away from the soul....Pablo Picasso
doodlingdebbie is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-14-2010, 06:27 AM   #22
Stazon Splitcoast
 
Scraphappily's Avatar
 
Join Date: Oct 2004
Location: Michigan
Posts: 10,523
Default

My issue w/ Joann's coupons right now is they do them in color and I only have a b/w printer so the actual % doesn't show so it only works at Jo's. For instance I need a 40% off coupon right now for a local scrapbook store to honor and I can't find out- but it has to be B/W.
Scraphappily is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-14-2010, 07:10 AM   #23
Splitcoast Dirty Dozen
Creative Crew SU Design Team Alumni
 
fionna51's Avatar
 
Join Date: Jun 2005
Location: Fort Collins CO
Posts: 13,615
Default

Quote:
Originally Posted by stigmom6 View Post
This may have already been said...I was is M's about a month ago and while at the register I overheard what looked to me like a General Manager type telling the staff that effective immediatly M's coupon policy is "One coupon per customer per day" They will still take competitors coupons but you can still only use one per day period.
But the policy posted in #1 above says "one coupon type per customer per day". It looks like you can use one of each type of coupon each day. Of course, there are usually, at the most, only a couple of different coupons at a time.


Sharon...can you scan the page from the handbook and post it here? Then we can print it out and show it at the store if we get grief from the manager.
__________________
Diane
On SCS since 2005...Fan Club since 2007
Quiltzi...High Plains Member of Punchkateerz
I'll stand with arms high and heart abandoned,
in awe of the One who gave it all.
I'll stand, my soul, Lord, to You surrendered,
all I am is Yours.
fionna51 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-16-2010, 07:23 PM   #24
Cardstock Collector
 
Join Date: Apr 2010
Posts: 4
Default

Quote:
Originally Posted by Suzanne Johnson View Post
I'm sort of confused - I have always always brought my coupon with me to M's and it has been years since they stopped having extra newspaper flyers on hand. Same for JoAnn's. Are there really people who go there without coupons and expect the store to still give them a coupon discount? Does that happen in any store? And how awful that they take out their frusration on the clerks who are just trying to follow policy and do their jobs!
My Roberts always has tons of ads on hand. Half the time they don't even keep the coupon. Micheals is very strict though!!
luvmy3kidz is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 04-19-2010, 03:07 PM   #25
Splitcoast DirtyDozen Alumni
Proud Fan Club Member
 
Clownmom's Avatar
 
Join Date: Feb 2006
Location: Casselberry, Florida
Posts: 46,301
Default

I was in one local Michaels the other day and the clerk told me I could use two coupons IF the discount was different. So I used one Michaels 40% off and one Joanns 50% off.
__________________
Lois - My blog
Karen Burniston Design Team
FS139 QFTD54

Clownmom is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Reply





Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are Off