In the Forums

Register

Today's Posts

Search

Get the Weekly
Inkling
newsletter





Previous Issues

Get Social

Splitcoaststampers on InstagramLike Splitcoaststampers on FacebookFollow Splitcoaststampers on TwitterPit Splitcoaststampers on Pinterest

Sponsored Ads


 
Splitcoaststampers.com - the world's #1 papercrafting community
You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?

Join the party at Splitcoaststampers today!

Reply
 
Thread Tools Search this Thread Display Modes
Old 10-08-2010, 11:38 AM   #1
Crimping Master
 
Join Date: Jul 2006
Location: Buffalo NY
Posts: 1,022
Default Customer service

I have been losing faith in the customer service industry for quite awhile now.
But I have to say I couldn't be more pleased with the service I have received from Clear Bags and GT bags. One had a quality control problem, and the other a supply and demand order ( I let him know how we crafters roll, and he better watch out). They have bent over backwards to help fix the problem and place an odd order.
So whoot whoot! to them both. They will be getting my business from not on (still)
craftsrlb is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-08-2010, 12:32 PM   #2
Splitcoast Dirty Dozen
 
whoistracy's Avatar
 
Join Date: Mar 2008
Location: Hamburg, NY
Posts: 9,997
Default

That's great to know! Always love hearing positive feedback about companies, especially now that everyone seems eager to cut corners with the economy.
__________________
Who is Tracy? Blog | IG | YouTube | My SCS Gallery
whoistracy is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-09-2010, 11:30 AM   #3
Pearl-ExPert
 
NYstamper's Avatar
 
Join Date: Sep 2005
Location: Western NY
Posts: 2,687
Default

I work in retail and it is tough out there....people are not spending, at least near where I am, and unfortunately, businesses cut costs where they can control it, and payroll I a big one. Also, Tracy, I popped in at your blog, love the pictures of letchworth! That is almost in my back yard....we live about ten-fifteen minutes from there...so pretty this time of year!
NYstamper is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-09-2010, 08:26 PM   #4
Pearl-ExPert
 
Join Date: Apr 2007
Location: Sacramento, CA
Posts: 2,978
Default

I have experienced great customer service from Clear Bags.
__________________
**June K**
Stamper for fun is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-12-2010, 11:30 AM   #5
Rubber Obsessor
 
CR8tive K8's Avatar
 
Join Date: Jan 2008
Location: in my workshop!
Posts: 170
Default

I , too, love clearbags.com - they have always shipped things fast to me and everything was in great condition. One time I was missing something in my order and I called and they shipped it that afternoon - that's great!

On the other side of the coin, I have been having TERRIBLE trouble with The Tape Depot and their customer service. I have written them several times to complain about the batch of ATG tape I received and STILL have heard nothing in return - not even a form note saying that they got my note. I have chalked it up to a loss, both by me and by them - they have lost my future business.
__________________
Another Kate Creation - http://anotherkatecreation.wordpress.com/
CR8tive K8 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 10-29-2010, 12:27 PM   #6
Splitcoast Dirty Dozen Alumni
 
1busymomof2's Avatar
 
Join Date: Apr 2007
Location: Jacksonville, Fl
Posts: 6,342
Default

I love hearing stories like this!
__________________
my blog
Designing for LawnFawn Stamp Co Scrapbook Adhesives by 3L
1busymomof2 is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Old 11-02-2010, 08:25 AM   #7
clean and krafty
 
willosmama's Avatar
 
Join Date: Dec 2004
Location: washington!
Posts: 25,913
Send a message via Skype™ to willosmama
Default

Quote:
Originally Posted by whoistracy View Post
That's great to know! Always love hearing positive feedback about companies, especially now that everyone seems eager to cut corners with the economy.
Ditto!! It's so easy to complain about a company- It's refreshing to hear POSITIVE encounters!
__________________
AJ
gallery
The Willow Garden

Spellbinders DT Coordinator


willosmama is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote
Reply





Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are Off