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-   -   Gallery Problems - Please Read! (https://www.splitcoaststampers.com/forums/announcements-13/gallery-problems-please-read-489927/)

UnderstandBlue 05-03-2010 10:32 AM

Gallery Problems - Please Read!
 
Hey everyone -

Please see the announcement on the home page regarding a gallery problem we are having.

We are asking that members not upload until this is resolved to allow tech support to fix the problem as quickly as possible.

Thank you for your patience!

cullenwr 05-03-2010 12:04 PM

OK, thanks for letting us know. My apologies for uploading a card this afternoon and not being aware of this announcement.

UnderstandBlue 05-03-2010 12:05 PM

Quote:

Originally Posted by cullenwr (Post 16622433)
OK, thanks for letting us know. My apologies for uploading a card this afternoon and not being aware of this announcement.

No worries at all! I'm so sorry for the trouble!

smileyj 05-03-2010 12:17 PM

thanks for letting us know! I don't always go to the home page.

xxxtglxxx 05-03-2010 01:28 PM

Me too, I uploaded, sorry :(

UnderstandBlue 05-03-2010 01:29 PM

:) It's okay! :)

We knew a few would get through. You are not in trouble

Crafty Math Chick 05-03-2010 03:10 PM

Will we have to re-upload if we accidentally uploaded already today? (Sorry! I missed the announcement too...)

UnderstandBlue 05-03-2010 03:12 PM

Definitely not! :)

However, if you see your images with broken thumbnails being moved to a special gallery, please do not be alarmed, and do not try to edit them.

Everything will go back to normal after we fix it.

Thank you sooo much for hanging in there! :)

JenMarie 05-03-2010 03:51 PM

Thanks for keeping us posted!

whoistracy 05-03-2010 05:05 PM

Oops- I uploaded a card today, too! Thanks for letting us know. I'll be sure to check here first before uploading again!

JenMarie 05-03-2010 05:13 PM

Will there be an announcement when we can start uploading again?

....trying to get cards uploaded for challenge deadlines :rolleyes: ....

UnderstandBlue 05-03-2010 05:24 PM

Yes, I promise - as soon as I know you will know! I'm so sorry! :(

JenMarie 05-03-2010 05:24 PM

Thanks Lydia, I know y'all are working hard!

stampingout 05-03-2010 05:56 PM

I too, uploaded today without seeing the homepage message! So sorry, and thanks for all of the hard work getting things fixed for us SCS addicts! :)

rona 05-04-2010 05:20 AM

just checking to see if there was an update. I noticed several things uploaded this morning but I didn't want to try until I knew for sure.

Cook22 05-04-2010 05:48 AM

Me too, just checking. I am seeing lots of uploads, but I notice some of them are in a category called Broken Thumbnails, so I presume there is still some sort of issue.

UnderstandBlue 05-04-2010 05:51 AM

Yes, nothing has changed. What you are seeing is us moving things around.

So sorry!

jenniekader 05-04-2010 07:45 AM

sorry. I uploaded an item before seeing this. Hope you get it fixed soon!

JenMarie 05-04-2010 08:28 AM

Is there an update?

UnderstandBlue 05-04-2010 08:31 AM

The update is that they are still working on the problem. It probably will be tomorrow that the gallery is restored to normal, but as soon as I hear I will update if that changes!

JenMarie 05-04-2010 08:32 AM

Ok, thanks Lydia!!

UnderstandBlue 05-04-2010 08:37 AM

Thanks for hanging in there!

JenMarie 05-04-2010 08:37 AM

OMGosh, that is so cute!!

llasanford 05-04-2010 09:50 AM

love that picture

smile
Lori

UnderstandBlue 05-04-2010 01:42 PM

Hello my people...

Uploading can resume.

The only thing you will notice is that the name of the Member Gallery in your dropdown is now called (Temp Member Galleries).

This is temporary, and you can treat it as you would your member gallery.

After our dev team finishes repairs, everything will go back to normal.

Let's see your cards!!!

rgrohall 05-04-2010 01:44 PM

Quote:

Originally Posted by Understandblue (Post 16629168)
Hello my people...

Uploading can resume.

The only thing you will notice is that the name of the Member Gallery in your dropdown is now called (Temp Member Galleries).

This is temporary, and you can treat it as you would your member gallery.

After our dev team finishes repairs, everything will go back to normal.

Let's see your cards!!!

COOL!!!!

Thanks for all your hardwork on this issue!

Crafty Math Chick 05-04-2010 02:28 PM

Excellent Smithers - thanks!

bambi64 05-04-2010 04:55 PM

My card from the other day is still showing as a red x. Should I try to change it out or will that get fixed?

UnderstandBlue 05-04-2010 04:57 PM

Quote:

Originally Posted by bambi64 (Post 16630406)
My card from the other day is still showing as a red x. Should I try to change it out or will that get fixed?

Yes :)


It will get fixed :)

gbedwright 05-04-2010 05:55 PM

Lydia,

The FTTC65 gallery shows a few cards loaded by my blog team members earlier. I do not know if their cards are in the Flourishes (member gallery) or what, but it told me when I tried to comment that user comments are not allowed! Can you help me with this? Is it something I am doing wrong or still the wonky gallery stuff? Just making sure! TIA!

I REALLY appreciate all that you are doing behind the scenes! I know computer code is tough!

Again, thanks!

Betty

UnderstandBlue 05-04-2010 06:02 PM

Quote:

Originally Posted by gbedwright (Post 16630927)
Lydia,

The FTTC65 gallery shows a few cards loaded by my blog team members earlier. I do not know if their cards are in the Flourishes (member gallery) or what, but it told me when I tried to comment that user comments are not allowed! Can you help me with this? Is it something I am doing wrong or still the wonky gallery stuff? Just making sure! TIA!

I REALLY appreciate all that you are doing behind the scenes! I know computer code is tough!

Again, thanks!

Betty

Sure - can you link me to the one (s) you can't comment on?

gbedwright 05-04-2010 06:13 PM

Quote:

Originally Posted by Understandblue (Post 16630983)
Sure - can you link me to the one (s) you can't comment on?


It may just be me! However, I have commented on other cards today.
Barbara did a testing on her card after we emailed each other...

http:////www.splitcoaststampers.com/...ords&si=FTTC65

I tried to comment after her, but to no avail for me. Then, I asked if she could check out this card in gallery and it worked for her! Not for me!

Oops...forgot the link!

http:////www.splitcoaststampers.com/...ords&si=FTTC65

This is what I am getting!

Splitcoast Gallery Message User comments not allowed.

pegmac71 05-04-2010 07:41 PM

Quote:

Originally Posted by Understandblue (Post 16623346)
Definitely not! :)

However, if you see your images with broken thumbnails being moved to a special gallery, please do not be alarmed, and do not try to edit them.

Everything will go back to normal after we fix it.

Thank you sooo much for hanging in there! :)

Well I don't always go to the home page either and I tried to edit mine and ended up deleting it. I also sent an email to the webmaster, so I guess you can ignore it.
thanks!

AbbysGrammy 05-04-2010 08:59 PM

My card still shows a red x in my gallery. Should I reload it or will it be fixed in time?

KatarinaM 05-05-2010 02:47 AM

Quote:

Originally Posted by AbbysGrammy (Post 16631996)
My card still shows a red x in my gallery. Should I reload it or will it be fixed in time?

I have the same thing for one of my cards, but it's only the thumbnail that's not showing, when I click on the pic, it does show up full size.

UnderstandBlue 05-05-2010 03:34 AM

It will be fixed :) All new images are fine, and the old ones will be fix when our permanent fix is completed.

sweetpeas 05-06-2010 02:54 PM

Does this mean that the search feature in the Favorites will be working like it used to? Hopefully? Pretty please?

UnderstandBlue 05-06-2010 03:47 PM

Quote:

Originally Posted by sweetpeas (Post 16643109)
Does this mean that the search feature in the Favorites will be working like it used to? Hopefully? Pretty please?

Soon :) I promise

Penny Strawberry 05-06-2010 04:17 PM

Uploads
 
Are the problems fixed? I didn't see the announcement on the home page but my card is showing an "X" where the picture should be. Even though the picture shows on my gallery, I had a comment where when you click to enlarage the picture it won't show anything.

UnderstandBlue 05-07-2010 03:58 AM

We have not re-enabled member galleries or restored the X pictures yet, but new uploads into our temp gallery are working. All of the X pictures will be restored, it will just take a little time...


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