Thread: SU Returns
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Old 11-10-2007, 11:36 AM   #1
nanl
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Join Date: Feb 2005
Posts: 101
Default SU Returns

Does anyone know what SU's return policy is? On my last order, I put the correct description of the product I wanted but put the wrong item number (yes, I will be much more careful in the future!). I have contacted my SU representative about this. Both Items are the same price. Until I hear back from my demo, I was wondering if SU will exchange the items and if I will have to pay the shipping to send the item back? I know there are a lot of demos subscribing to this site and wondered how this is handled? Is there a SU policy or is it up to the demo as to how this is done? Thanks!
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